[Resolved]  Country Vacations — Non-fulfillment of Commitments

Address:North 24 Parganas, West Bengal

Followings commitments were given while applying for membership# CVA570031:
In all the properties, car can be availed (along with the optional guide) by paying only the fuel charges

14 Days vacations can be availed per year, including 7 days bonus. While booking for holidays, if booked more than 45 days in advance, bonus holiday can be availed first, with actual 7 days holiday can be availed later or can be carried forward in the following year

In all the properties, kitchen facilities can be availed or cook(s) can be used at nominal charges

Properties in India can be availed a no extra cost, except nominal service charges. Properties outside India can be availed (from RCI) by paying extra charges (around Rs. 7,000)

There are around 176 properties in India which can be availed for holiday purpose

Confirm booking of the properties can be made available with 7-10 days advance booking

Life-time club facilities will be provided to the member and for members at Kolkata, can use Kasba and Baruipur club immediately

But now, they are unable to fulfill these commitments. Hence I asked for cancellation of the membership, but they did not cancelled and telling that even they cannot fulfill the commitments, they will not cancel it and will not refund any amount. Means I must go whatever they provide (and even they don't).

Question is, am I leaving a country where anobody like this company can do fraud and continue their business?

Could you please do the needful? So that either they fulfill the commitments or cancel the membership and full money-refund of Rs. 90,000 (Ninety thousand) at the earliest.
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Aug 13, 2020
Complaint marked as Resolved 
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    Country Club Kool, #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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