[Resolved]  Country Vacations — Fraud in agreement and service

Address:

Pune, Maharashtra

Hello

I would like to bring it your notice that Country Vacations Pune are defrauding their customers. I was charged a sum of Rs. 220,000 for 30 years of holiday membership for 6N/7D stay each year at different country club resorts and their affiliates. I’d like to list how they are cheating their customers:
1. The membership fee is not standard. My friend in Hyderabad paid Rs. 150,000 for a similar membership. This is the most important point for those who have paid huge amounts like I have.
2. They never confirm a vacation. They will always say the resorts are full and ask you to pay for making arrangements in other hotels in the name of ‘utility charges’. This, I’m sure would’ve been the experience of most of the members. There is no point n giving an organization our hard-earned money if they don’t fulfill the basic promise on which they are selling the memberships.
3. Most of their resorts are in a very dilapidated condition. It’s nowhere close to four star or five star properties that they mentioned while selling the membership. In fact I have personally been to the Mysore resort and the rooms are like that of a seedy hotel. Most of their properties are quite old and very badly maintained. Most o[censored]s wouldn’t have taken the membership had it not been for the dream of staying in four and five star resorts. Except for a couple of properties, the others are a far cry from it.
4. There is no huge network of affiliates. They operate as middlemen and offer to make arrangements in other hotels for which you will have to pay a substantial amount. The trick is that they will tell you they are getting a big discount for you.
5. Free gifts like air tickets etc. are seldom given
My complaint is addressed to those who want to sever relations with Country vacations for good. Please send your contact details (email and phone number) to deepankar.[protected]@gmail.com.
I’d like all o[censored]s to collectively approach Country Vacations and together take recourse to legal action if they refuse to cooperate.
Looking forward to your emails.
Deepankar