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[Resolved]  Countrywide Holidays — No dates & venue confirmation

I was offered a gift voucher for the holidays and I had duly applied for it sending the letter on time. I haven't received the letter from them confirming my destination till date. From the phone number given to me by the party offering me gift voucher, I talked to Mr Jaiswal today and he told me that the bookings are for tomorrow in ooty. I am wondering how will I get the tickets booked for travelling at this point of time? Further on Mr Jaiswal told me that they don't have any mechanism to confirm whether courier was received by the concerned person or not and the onus is on me to confirm the hotel bookings!!! I am unhappy with the tone and the answers being given by Mr Jaiswal.. Certainly they need to teach their executives to speak properly...

The service provided by CountryWide Holidays is very POOR and you should consider twice before hiring them for providing gift vouchers otherwise you will see your customers disgruntled.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  3 CommentsShareTweet

Comments

I was offered a gift voucher for the holidays . I haven't received the Reebok Travel bag plus 3D/2N holiday voucher until.Please look in the matter & send the gifts as early as possible..
This has happened to me as well. I have not received the Reebox travel bag and the holiday voucher. I wasted 100 Rs since country wide people asked for the cheque.
your hillstation name & facelity, hotels, resorts listed my email id

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    Customer satisfaction rating
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    Countrywide Holidays  Phone
    +91 99 1099 6090
    +91 99 1099 6091
    +91 99 1099 6093
    Countrywide Holidays  Address
    205, Chiranjeev Tower, Nehru Place, New Delhi, Delhi, India - 110019