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[Resolved]  Countrywide Holidays Pvt. Ltd. — Booking not being provided as per desired location

I had bought a phone from mobile store, and similar to samti, i got a scratch card which allowed me to pick 3 options. I sent the details they requested for after which they have not reverted. I have mailed them at least 4 times, of which once they mailed back with a vague response.

For all you people out there reading this, if at all you buy from Mobile store, please take up this matter... or rather buy it from some other shop. And have nothing to do with Countrywide please!
Complaint marked as Resolved Aug 13, 2020
Complaint comments  15 CommentsShareTweet

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I had bought a phone from mobile store, and similar to samti, i got a scratch card which allowed me to pick 3 options. I sent the details they requested for afetr which they have not reverted. I have mailed them atleast 4 times, of which once they mailed back with a vague response.

For all you people out there reading this, if at all you buy from Mobile store, please take up this matter...or rather buy it from some other shop. And have nothing to do with Countrywide please!
I was offered a gift voucher for the holidays and I had duly applied for it sending the letter on time. I haven't received the letter from them confirming my destination till date. From the phone number given to me by the party offering me gift voucher, I talked to Mr Jaiswal today and he told me that the bookings are for tomorrow in ooty. I am wondering how will I get the tickets booked for travelling at this point of time? Further on Mr Jaiswal told me that they don't have any mechanism to confirm whether courier was received by the concerned person or not and the onus is on me to confirm the hotel bookings!!!! I am unhappy with the tone and the answers being given by Mr Jaiswal.. Certainly they need to teach their executives to speak properly...

The service provided by CountryWide Holidays is very POOR and you should consider twice before hiring them for providing gift vouchers.
i got the mobile from mobile store iwant to that offer

Mobile Store — Booking not being provided as per desired location

This is reference to the Holiday Package of 2 Nights & 3 Days that i recevied on Buying the Mobile from "The Mobile Store".
The Holiday package was from Countrywide Holidays Pvt. Ltd. where they asked to give their Preference of the Stay with 3 alternate dates.
I picked the areas as per the following Sequence
1. Mahableshwar
2. Matheran
3. Goa for the Date Preference as
1st Check-in Date option...[protected]
2nd Check-in Date option...[protected]
3rd Check-in Date option...[protected]

They confirmed me the Goa as that was the cheapest destination among the three. When i contacted them they expalined me that the booking is not available in Mahableshwar and Matheran even though its Off Season.

I checked with the Hotel in Mahableshwar to which COuntry Holiday is providing the rooms and they confirmed me that they have the rooms availability for all the 3 required dates.

I would like to know inspite of the availability they are using unfair methods and not providing the service to the customers.
I agree with you. The above group are the cheaters. First of all they give us choice of three places so even if we dont want we have to write the names. The first prefrence is never available with them. Only the third preference which is least is available by this they are making money by deleting the gift which the customer gets. Sonia is very rude and does not know how to talk. On request also she says she cannot change the place.

I think we should bring the Co. in light by giving in newspaper so that people will not believe them. They are cheaters.
yes i agree that they people r not upto mark..
we want ro reddem my gift vocher, but i want to see see hotel location so it was not open pls help urg,
Tanay shah
[protected]
I receive mail from countrywide holidays Pvt.Ltd.Dear Sir, given below:-
{We have received your documents, within 10 to 15 days we will courier you the gifts}

of rebook gift package, I also send rs 100 cheque for delivery charge. pl solve my problem.
vinod kumar Rayat
[protected] (M)
I am from the US and purchased a phone from the Mobile Store on-line and had nothing but problems contacting the person on the web site. Never returning emails or text messages regarding the phone I purchased.
Now if I don't get my phone and it isn't what I ordered I have to take this issue up with PayPal and that is a long process.
Has anyone ordered a phone from the Mobile Phone store on-line?
It seems M/s Countrywide Holidays don't have any ethics and just play fraud games with people buying branded items . We must widely condemn Countrywide Holidays and put them under legal cases.Such companies don't deserve to exist in our country and must be closed down immediately.
HOW DO YOU THINK PEOPLE CAN BOOK TICKETS IN SUCH A SHORT TIME . THE WHOLE THINK LOOKS LIKE A FRAUD .
i purchased mobile phone from mobile store pune as per scratch card i got free holidays and free gift voucher. Through e mail i contacted countrywide and i am getting good response and i spoke to ms.bindu for my difficulties on her mobile a
s per my knowledge they are good people, no reason to complain

avinash nalawade
pune
i purchased mobile phone from mobile store surat as per scratch card i got free holidays and free gift voucher. i have send document and demand draft but not reach gift like reebok bag...
so please send my gift...
avinash kumar
[protected]
Dining plus offer us free holidays & free gift voucher I had duly applied for it sending the letter on time. I haven't received the letter from them confirming my destination till date
Dear All,

Pl dont go for free.

Nothing is free.

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    Countrywide Holidays  Phone
    +91 99 1099 6090
    +91 99 1099 6091
    +91 99 1099 6093
    Countrywide Holidays  Address
    205, Chiranjeev Tower, Nehru Place, New Delhi, Delhi, India - 110019