[Resolved]  Credit Card — Wrongly implicated credit card pending dues from ABN AMRO bank

To, the Manager ( CBIL)



Sub: Wrongly implicated credit card pending dues from ABN AMRO bank.



Dear sir,

This is to bring it to your information myself ‘Deepak M Bhatija’, control no :[protected] has been wrongly framed for pending dues by ABN AMRO bank as a defaulter for payment of Rs1800/- which I would hereby clarify as under,

ABN AMRO bank had issued a free credit card with a confirmation by their executive that there wont be any annual fees applicable to the same.
Post couple of month they levied an annual charge on the above credit card.
The same was brought to notice and informed to there call center, that I wanted to discontinue with the credit card and informed which was a breach of trust.
Post that I was continuously called up by recovery agents to clear payments and subsidiary penalty charges which were levied on the annual charges.
I warned them if they continue to harass me on the said case I would start my proceedings against them in consumer court. Then there phonecalls stopped from thereon.
Besides there isnt any written intimation from the bank towards registering a complaint.

And now I understand they have logged in my pending dues with CBIL which isn’t relevant and would request CBIL to please clear the outstanding record as the same wasn’t due on any purchase but a perfect example of non commitance from ABN AMRO bank. If you check the faulty outstanding levied are on annual charges and not on any purchases.

I would request CBIL to not allow such banks to login outstandings which are framed and nonrelevant and if to be allowed to be crosschecked with every case whether it’s a genuine login or not.



Regards

Deepak Bhatija
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Aug 13, 2020
Complaint marked as Resolved 
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