[Resolved]  Credit Card — CHEQUE DROPPED BEFORE DUE DATE AT DROP BOX BUT CREDIT NOT GIVEN AND HEAVY CHARGES LEVIED

To,
Credit Card Manager
ICICI BANK CREDIT CARD DIVISION


Dear Sir,


Ref card No.: [protected] in favour of SUSHIL KUMAR JAIN.

Reg. : Cheque No. 44694 Dt. 11.07.08 of Rs. 745/- of CITY CO OP BANK LTD. drawn in favour of ICICI card angst. Payment due date on 16.07.08 was Dropped at drop box but same is not credited.

With reference to above mentioned subject I am very much surprised to note that I have received a call on 08.08.08 from your office that I have an unpaid out standing in of Rs. 1267.07, but after verification from your office I came to know that my last Cheque No. 44694 Dt. 11.07.08 of Rs. 745/- of CITY CO OP BANK LTD. drawn in favour of ICICI card angst. Payment due date on 16.07.08 Dropped at drop box is not credited. But after this this I immediately contacted you office for next step, they advised to deposit new cheque for Rs. 793/- ( Last bill amt. Rs. 745/- plus this statement bill amt. Rs. 48/-) which I have immediately deposited on 09.08.08 through Cheque No. 44696 Dt. 09.08.08 of Rs. 793/- of CITY CO OP BANK LTD. drawn in favour of ICICI card angst. Payment due, before receiving the statement of current month. Now as a committed customer I have deposited new Cheque for all actual expended due amount of Rs. 793/-and same will be cleared within due time.

Now my main contention is that I should not be charged any late payment as well as any penalty and other charges for this small mistake either by drop box collection people or any one else beyond my control.

So now I request through this letter that in my next statement I should not be charged any charges for this mistake and if charged should be reversed in any next statement prepared. You can also verify from your record that I am also paying regularly in past at all occasions without any default.

Please accept my this small request this time.

Regards

Sushil kumarJain