[Resolved]  Credit Card — EMI calculated wrongly

Address:

Chennai, Tamil Nadu

I had made a 9 month EMI transaction at Saravana Gold Palace in Chennai on December 2010.
In the attached screenshot (credit statement) two EMI are calculated in the first month itself. I talked to customer care on 21 Jan 2011, I not received any correct responses.
I am not able to pay the two EMI in the single month. Kindly do the needful as soon as possible.

This is the reply from BANK

Dear Mr. Manoharan,

Thank you for writing to us.

This is with reference to your e- mail regarding EMI detail on your HDFC Bank credit card account.

We wish to inform that basis on the tie- up with the merchant, EMI has been converted on 27/12/10. Hence , we observe that the EMI for the month of december and for January has been billed to your current statement.

We would request you to effect the complete payment as per the statement to avoid any charges on your card account.

Incase you seek further assistance or clarification please feel free to contact our Customer Service Executives at any of our 24 hour Call Center telephone numbers mentioned in the below URL.