[Resolved]  Croma / Microwave — AFTER SALES SERVICE

Address:

Ghaziabad, Uttar Pradesh

I HAVE PURCHASED A MICRO WAVE OF CROMA BRAND FROM THEIR OUTLET IN ADITYA MALL, INDIRAPURAM. I HAVE MADE A COMPLAINT THROUGH THEIR TOLL FREE NO.[protected] THEN AFTER 3 DAYS AN ENGINEER CAME, HE SCREW DOWN THE MICRO WAVE AND FOUND THAT THE MOTOR IS FAULTY, WHICH MOVES THE PLATE. HE WENT BACK BY SAYING THAT HE WILL COME TOMMOROW WITH THE NEW MOTOR AND FIX IT. BUT HIS TOMMOROW HAS NEVER COME TILL TODAY. I HAVE REGISTERED MANY COMPLAINTS THROUGH CROMA'S TOLL FREE NOS.(MY COMPLAINT NOS. ARE 619639 , 625753 & 627859 ), BUT I THINK CROMA PEOPLE DON'T BOTHERED. I AM WAITING FOR 2 MORE DAYS i.e TILL 16/09/2012, AFTER THAT I AM COMPELLED TO MOVE TO CONSUMER COURT TO FILE A CASE AGAINST CROM FOR NOT GIVING ANY AFTER SALE SERVICE, (WHICH THEY COMMITED DURING SELLING THEIR PRODUCT) AND MENTALY HARESSMENT.