Comments
Your logistics service is in real bad shape. Product is delivered to the billing address whereas I have clearly provided the shipping address in my order(SLE0018216). The customer support gives standard template replies without even listening the issue. They even have a hard time understanding what the customer is saying. I made a real bad choice of ordering from croma.
Dear Dinesh,
We have received your complaint and you will hear from us shortly,
Regards,
Team Croma
We have received your complaint and you will hear from us shortly,
Regards,
Team Croma
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
76%
Complaints
3223
Pending
405
Resolved
2289
View all 3223 Croma reviews & complaints
+91 22 6761 3600 [Support Office]
+91 72 0766 6000 [Helpline]
+91 40 6722 6870 [International Helpline]
Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
View all Croma contact information
Please provide us your purchase and contact details. You can also mail us on [protected]@cromaretail.com or arrange a call back from us by sending an SMS “Croma” to 56677
Regards,
Team Croma