Croma — Split AC cooling issue.

alfarooqraut

Apr 5, 2024

Address:	Noor Clinic B/08 Tanwar Nagar Kausa Mumbra Thane 400612
Website:	www.croma.com

I had purchased my 1 tone split AC from Croma Thane branch on 11/06/2023 this product is under warranty but since purchase it requires service 2-3 months. Now since last 2 months the technician told me to do jet service which was chargeable but on repeated complaints jet service was done but it did not last long & again there is no cooling again I was advised for paid jet service which I have refused. Either the service centre is not doing the job well or the product is defective I either need proper service or replacement of the whole product which is under warranty plus compensation for mental & physical harrasment & torture.

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Croma customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2024

Croma Customer Care's response Hello there, this is not the experience we would have liked you to have. Please get in touch with us at [protected] or write to us at [protected]@croma.com for further support.