[Resolved]  Croma — Split AC cooling issue.

Address:Noor Clinic B/08 Tanwar Nagar Kausa Mumbra Thane 400612

I had purchased my 1 tone split AC from Croma Thane branch on 11/06/2023 this product is under warranty but since purchase it requires service 2-3 months. Now since last 2 months the technician told me to do jet service which was chargeable but on repeated complaints jet service was done but it did not last long & again there is no cooling again I was advised for paid jet service which I have refused. Either the service centre is not doing the job well or the product is defective I either need proper service or replacement of the whole product which is under warranty plus compensation for mental & physical harrasment & torture.
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May 15, 2024
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2024
Croma Customer Care's response
Hello there, this is not the experience we would have liked you to have. Please get in touch with us at [protected] or write to us at [protected]@croma.com for further support.
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