Submit a Complaint
Electronics & Appliances
Croma

Croma Retail (Tata) — damaged products

Address:Haryana

I have brought a sony phone from croma store 15 days back for Rs 18200 , but it was malfunctioned from the first day ,
than i hav got a death on warranty letter from sony and get it replaced 1 day back
Now the same phone that they have given me inherits the same problem
and although it is in their policy to refund the money , they are not giving me my money back.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 
1 Comment

Related Croma reviews

[Resolved]Croma - Water comes from ac indoor unit[Resolved]Croma - Non Installation of Croma 1 ton AC[Resolved]Croma - AC Service - Quality and Bill[Resolved]Croma - 2 tons Air Conditioner[Resolved]Croma - Split AC cooling issue.
View all 3223 Croma Reviews

Comments

Dear Karan,

Please provide us your purchase and contact details. You can also mail us on [protected]@cromaretail.com or arrange a call back from us by sending an SMS “Croma” to 56677

Regards,
Team Croma
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    3223
    Pending
    405
    Resolved
    2289
    View all 3223 Croma reviews & complaints
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information