Cross Road (Bike Breakdown Services) — not fulfill their words and now they don't return my money

Cross Road (Bike Breakdown Services) — not fulfill their words and now they don't return my money

A Ashok SIngh from Kolkata, West Bengal

Dear Sir, My Name is Ashok Kumar Singh, I have taken a membership from crossroad for any breakdown or damage cause they are repair, but last sunday night i came from delhi and my tube was brust i write the complaint (which complaint no is 340), and they say that we will take 25-30 mints only, but after 1.30 hrs no body will come there, then again i call them but they said that another 1 hours will take, so i refuse to take his service and i go to the private center and they repair my bike, after that I him to returne my caution money but no body will do that. pls tell me how can i remove my money. Thanks Ashok [protected] Was this information helpful? No (0) Yes (0)

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harish sharma

from Delhi, Delhi

i am agree with ashok, i had same bad experience with the company
i have membership of cross road for last 4 years but first time i require thr help on 1st august around 9 pm i call thr help line 7 times and i got same reply just 15 minutes our mechanic will be thr after waiting 3 hrs i got reply that it will take another 1 hr so i was supposed to wait for them whole night. at around 12 i left my bike nearby petrol pump on risk and took auto to reach home. they even dont had courtsy to call be back even even they alwys promised me each call that will be get back to me.
iam still waiting for thr call for the reason but they dont bother abt it