[Resolved]  cryo save india — pathetic service

Address:Karnataka

This company cryo save,banglore is into massive fraud. They charged me almost more than One Lakh rupees three years ago at the time of the birth of my child for stem cell services, which included preservation of the stem cells for 20 years. Now after three years, I have a need for the stem cell and I applied for it. For almost 30 days I have been pushed from one office to another and one representative to another. Now they inform me that the sample cannot be provided and they want me to take the one lakh money I paid 3 years ago and walk away. It is a total scam! I really believe they never stored the sample, and simply charged the money. As per their agreement there is "no guarantee" that they will produce the sample when needed, so I cannot go to consumer court also. All they are responsible for is to give the money back. If so, they can easily deposit the money in a bank for 3 years and never store a single sample, and if and when a sample is needed, they just return the money. Smart way of cheating!
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Can you please email us your details at citizenjournalist.[protected]@gmail.com.
Regards
CNN-IBN
Hi,

We have not received any request from our Clients so far for any release of sample in India and our pricing and agreement is very transparent. We would appreciate if you send us your Client ID number to enquire further if you are a genuine client of Cryo-Save.

Ivy
Same guy is copy/pasting same things for different companies(must be a competitor of both):

http://www.consumerdaddy.com/consumer-reviews-for-lifecell-stem-cell-services-p-...
It is interesting what this person says. in 2012 Cryo-Save has had to stop its services in the USA and the French Government has stopped them from operating totally. This is a clear issue that this company is not good enough to operate in stem cell banking. The Cryo-Save India former medical director, and financial director and even the former CEO had to be removed for fraud. Surely the Delhi government should stop this company from operating in India and taking money from parents. There are other reputable companies who can store your stem cells in India, but Cryo-Save is not one of them. Beware! You can easily see the press releases of this company who are really based in Belgium. They are losing money all over the place and it is unlikely that they will be able to provide good services to anyone.

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