D-Mart — Improper After Sales Service
Pune, Pune District, Maharashtra, India
On 5th-June-2011, I purchased two sleeve less Knitshrunks (Banian). It was written in the store that "Plz do not open the packing" for the hosiery items. I did purchase (Rs.208) two VIP banians after looking at the packaging (photo) and without opening it up. But after a weeks time when I opened a pack for using it, I found that it was banian with sleeves. There was no mention of the type of banian packed inside on the outer packaging, only a misleading photo was printed on that.
I did approach the store on next day for a replacement, but got a replay that the items sold can't be exchanged after a weeks time.
I want my items to be replaced with the one I require, because I should not be paying for the stores mistake.
I do have the original bill and the photo of the signage put on the hosiery rack of the store.
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