[Resolved]  Dakshin Haryana Bijli Vitran Nigam — Meter Reading not taken/ excess billing

Address:

Faridabad, Haryana

26.07.2010
The Sub-Divisional Officer
F-37, CITY-II, Ballabhgarh

Ref.: Account No.PP16-3089
Sub.: No Meter Reading/ Excess Billing

Sir,

Bill for the month of May,201 for Rs.737.00 and bill for the month of July,2010 for Rs.724.00 raised without Meter Reading and excessive in terms of Monthly Minimum Charges.

In both the Bills Meter Reading (New) shown 0 while the Meter has been running and present Reading is 92.9.

Both the bills raised on basis of Monthly Minimum Charges i.e. 100 units per month instead of Rs.100.00 per month and hence the Bills are highly excessive.

While making payment of Bill for the month of May,2010, assurance given by your office that the excess amount of this bill will be adjusted in next bill but I am sorry to say the next Bill i.e. Bill for July,2010 again raised on the same basis and without Meter reading.

May I request you to please arrange to correct the bill and also adjust excess paid in earlier bill.

Thanking you,

Yours Truly

Sushila Jain

27.07.2010
The Sub-Divisional Officer
F-37, CITY-II, Ballabhgarh

Ref.: Account No.PP16-3089
Sub.: No Meter Reading/ Excess Billing

Sir,

Your office refused to accept my Complaint dated 26.07.2010, copy is enclosed. However, Meter Reader did accept that reading has not been taking since two billing cycles.

Further, my request, to take meter reading now and get both bills (May,2010 and July,2010) corrected, not accepted. It is advised to me that come after 20 days with then reading.

It is further adivsed to me that do not pay present bill (July,2010) and accordingly I am not paying the same. Although, on oral assurance given by your office one excess/ wrong bill (May,2010) has already been paid by me.

In the circumstances, I will not be held responsible for non-payment of the bill and for consequences if any in this regard the Meter Reader will be answerable/ responsible.

Thanking you,

Yours Truly

Sushila Jain
Encl. : as above