Dakshin Haryana Bijli Vitran Nigam Customer Care
Dakshin Haryana Bijli Vitran Nigam (DHBVN)
Customer satisfaction rating: 2%
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519
COMPLAINTS

Dakshin Haryana Bijli Vitran Nigam Customer Care

Dakshin Haryana Bijli Vitran Nigam (DHBVN)

Address
Infront Government Petrol Pump, Mehrauli Road
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1040
down
360

Customer satisfaction rating
2%
Complaints
519
Pending
0
Resolved
8
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Dakshin Haryana Bijli Vitran Nigam Complaints & Reviews

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Dakshin Haryana Bijli Vitran Nigam — dhbvn is not responding for the refund

 gjena30 on Dec 14, 2018
I have been applied online for a new electricity connection for domestic use on 2nd-Nov-2018 with the application no G[protected], also paid Rs. 2390 online for the same.

Then I got a sms on 15th-Nov-2018 that your application required additional documents - OWNERSHIP PROOF, So I called on the saral helpline number, to confirm whether I have to visit physically to the sub division office (Farukhnagar) to submit the ownership proof, they said that you no need to visit physically any where, you can upload it online and your application will be process online and your connection will...
Complaint comments  Read comments Complaint category Government Organizations

Dakshin Haryana Bijli Vitran Nigam — dhbvn electricity wrong bills

 shampy shergill on Dec 11, 2018
Mysef shampy, resident of Jawahar Colony, Faridabad, Haryana. I have submitted the complaint regarding my electricity bills. Submitting again as didn't got the revert.
Account no. [protected]

i am from middle class family, dont have television from last 3 years, refrigerator not working from 4 months, no ac, no gyser. Bill problem started when we got bill of 65000 Rs, we tried too hard, so many times went to dvbhn office, no one listen to us. Now its enough for us, just forget last year, let see this year only.
Readings
Jan 532
Mar 321
May 1012
Complaint comments  Read comments Complaint category Electronics & Appliances

Dakshin Haryana Bijli Vitran Nigam — complain about electricity bill

 shampy shergill on Dec 8, 2018
I shampy shergill resident of faridabad, haryana. I am living in jawahar colony, a small town in faridabad. I am facing issue in my electricity bill, before anything i want to clear we dont have television, ac, gyser at our home.
Here is the unit
In may 1012, july 2446, september 946, novem 2602, this is going on, that 1 bill we got high then we got normal, wether its winters or summers, bill will be come only according to electricity board, how come its possible that in summer we got 946 unit and in winter we got 2602 unit, i am doing job, even not in th house for 12-13 hours, no...
Complaint comments  Read comments Complaint category Electronics & Appliances

Dakshin Haryana Bijli Vitran Nigam — electricity bill issue-

 Asthagupta1993 on Dec 3, 2018
We are resident of sun city township staying on rent, sector 54 gurgaon (Haryana). We have received an electricity bill of around 12 thousand for the month of august/september from discom dhbvn. Our heart sank when we first read the particulars of the bill. “the maximum bill that we usually pay is of around 3000 max. We consume power frugally.”

We first filed a complaint at the discom’s complaint center - sub division office. “ we got no response from them and then we filed an online complaint. Complaint number: cmpg[protected] and cmpg[protected] but nothing came of it. We...
Complaint comments  Read comments [1]Complaint category Landline & Home Phone Provider

Dakshin Haryana Bijli Vitran Nigam — average basis bills send last 6 months

 tapn12 on Dec 1, 2018
The s. D. O undersigned hereby informed you that 4th july reading dateold readng 52985 new reading 0 units of biils 1065amount rs 1396/ readindg date 8.9.18 old reading 52985 new eading 0 units of bills 1065 bill amount rs 6555already paid on time again reading date 29.10.18units of bills 823 unitsbills amount%s 4679/. Lst three bills on an average basis. Lst month 8.10.18 i met mr rahul gupta he told me he will be check the readingsend the bill actual. This month also seb=nd the bill average basis. On 28.11.2018 i met mr pradeep and also your officer. He instruct mr pradeep pl look imto this matter....
Complaint comments  Read comments Complaint category Other

Dakshin Haryana Bijli Vitran Nigam — wrong bills

 tmehta90 on Nov 27, 2018
Dear team,

We have been receiving very high amount bills continually for last one year despite the fact that there is really minimum power consumption in the house; yet we receive peak amounted bills. I personally walked into the department to know the reason and they re-issued the bill to me and told the bill amount will be negated and i don't need to pay for next month, too as there was surplus amount added to my bill that was a satisfactory resolution as the next bill that i received was negative. However, the same trend recurred as i again got the heavy amount to be paid off.
Complaint comments  Read comments Complaint category Government Organizations

Dakshin Haryana Bijli Vitran Nigam — inflated bill

 svverma01 on Oct 30, 2018
A/c number is [protected].
Bill no :[protected] dt 26/10/2018.

Bill for the month of sep-2018 has been inflated 10 times. Presently no one is living in the house from past 3 years. Then how come billing of electricity of 10, 314/-rs. It has been informed that dhbvn were taking average billing. This average billing were paid regularly.
And now suddenly whooping 10 times as meter is already dead from last 3 years.
What is the basis of this whooping? No one can explain and just pay for the bill.
Why dhbvn is informing now that we have to pay for this much...
Complaint comments  Read comments Complaint category Government Organizations

Dakshin Haryana Bijli Vitran Nigam — to protect from nearby damage wire

 Adv Deepak sharma on Oct 28, 2018
Dear sir there is high electric wire is holding in front of the house and any person can be touch them any time wire height is only 6 foot. It is very dangerous to life, many time person have attached with wire and also the vehicle have crushed the wire many time by which the wire is very down and person can catch them easily. The heavy vehical stretch the wire by reason to down the wire. So sir i requested to you that to protect the life of the people you should care about us sir please solve they problem as soon as possible....
Complaint comments  Read comments [1]Complaint category Utility Services

Dakshin Haryana Bijli Vitran Nigam — correction in name and address

 anirudh vaid on Oct 25, 2018
Dakshin Haryana Bijli Vitran Nigam,
Badshapur, Gurugram.

Subject: Correction in name and address
Sir,

I am Shefali Vaid is your costumer and My Account Number is G22BH132475. I have paid my Bill regularly.
I request to you please correct my name, address and my husband name in your record. I am giving the Details in bellow:
Consumer Name[protected] SHEFALI VAID
W/O[protected]-ANIRUDH VAID
ADDRESS[protected]---- GURUAAKSHIT BHWAN,
SHRI RAM ENCLAVE,
NEAR KIIT COLLEGE,
SOHNA...
Complaint comments  Read comments [1]Complaint category Education

Dakshin Haryana Bijli Vitran Nigam — dakshin haryana bijli vitran nigam very high sundry charges/allowances claimed by dhbvn in the bill

 ranjeets29 on Oct 22, 2018
I would like to inform you that sundry charges/allowances which is equal to 50% on total bill amount newly charged by dhbvn in domestic bill even though there were already existing so many charges claimed by dhbn like:
* fuel surcharge adjustment
* electricity duty
* municipal tax
Although there are no any new service given by dhbvn so why this extra charged claimed by dhbvn....
Complaint comments  Read comments Complaint category Government Organizations

Dakshin Haryana Bijli Vitran Nigam — inflated billing against account number (c1 palam vihar, gurgaon)

 Munesh Singh Chauhan on Oct 22, 2018
The issues refers to a residential electricity connection at c1 block, ansal palam vihar, gurgaon.

I intend to bring into your attention two inflated billing issues.

In the first instance, an inflated bill (Bill no:[protected] with an issue date of 29/11/2017) of amount inr 20, 894/- was generated against the above referred account number. This amount was way above what we have been paying (Inr[protected] per billing cycle). My father ran from pillar to post and met almost all concerned officers at dhbvn office at sub division: g24-maruti. He was given assurances...
Complaint comments  Read comments Complaint category Government Organizations

Dakshin Haryana Bijli Vitran Nigam — sparking in service cable

 Rajneesh D'raaz on Oct 22, 2018
Our service main is overheating and sparking on daily basis, either the cable rating is low or loose connections done by a cheap department dhbvn.
Please rectify the problem otherwise there might be a big fire in meter box and in our houses, dhbvn will be responsible for that damage (For human life also).
I am attaching pic also.
Contact me at:- [protected]...
Complaint comments  Read comments Complaint category Other

Dakshin Haryana Bijli Vitran Nigam — meter is not installing in my house

 Chetna Kaushik on Oct 19, 2018
Sir

I gave application for new connection/meter on 3 may 2018, but still they are not installing meter. Reasons given by them are different from diffrent persons.
Poles are not there
Sdo will pass pole
Poles are passed but contractor is not there
Now poles are also installed but still they are not installing meter
Now explainations are
Wire is not there
Wire should be purchased by custmor
Wire will be issued by department, so you should wait for it...
Complaint comments  Read comments Complaint category Other

Dakshin Haryana Bijli Vitran Nigam — electricity bill charges are wrong

 surendern2008 on Oct 18, 2018
Hello,

We have observed that the electricity billing are quite high from last couples of months.

I have checked and taken meter reading today 18-oct-2018 and the reading is 4208 and the bill, which we received, where the reading was taken on 11-oct-2018 and that was 4130, if i go with this consumption then 78 for 7 days and per day consumption is 7 approx however, the latest electricity bill no.[protected], which shown total consumption is 2082 for 61 days and per day consumption is 34, which is so high if you see the comparison, kindly help to provide the resolution...
Complaint comments  Read comments [1]Complaint category Other

Dakshin Haryana Bijli Vitran Nigam — excess of electricity bill

 Dinesh_1984 on Oct 16, 2018
Respected sir,

I am anaro devi and living in hno 182 surya nagar ii sector 91 faridabad haryana. I regularly pay bill on time but electricity department sending eccess bill, i am 57 years old and a window, this is the worse department, they don't know how to talk consumers. Please take necessary steps against it. They sent us bill of rs 11300 whereas we are paying bill on time, they were saying that they were sending average bill we paid that bill now within one they sent bill of rs 13000 which is totally wrong.

Thank you...
Complaint comments  Read comments Complaint category Unauthorized charges

Dakshin Haryana Bijli Vitran Nigam — incorrect meter reading of ac no: 4392850000

 hituarora on Oct 11, 2018
Respected sir,

This has been observed that electricity bill for above mentioned account has been captured incorrectly for the period of 14.07.2018 to 14.09.2018 of 10599 units. Old reading is 3514 and new reading (Incorrect) : 14113

Whereas reading in meter is recorded as 9899 dated 11.10.2018 which clearly states factual proof of incorrect meter reading.
So correct new reading should be 9899. Hence total units will be new correct units (9899) - old units (3514) = 6385

Would request you to recalculate the bill as per correct meter reading.
Complaint comments  Read comments [1]Complaint category Utility Services

Dakshin Haryana Bijli Vitran Nigam — new connection

 agat on Oct 1, 2018
Dear sir,

I have applied for new connection in the month of aug 2018 and despite my meter is released for the installation as per the dhbvn site, the people at the dhbvn office are denying to install the meter.

They are not giving any solution or reason for uninstallation.
Please do the needful as i am very old.

Application number g[protected]
Mayfield garden n - block....
Complaint comments  Read comments [1]Complaint category Government Organizations

Dakshin Haryana Bijli Vitran Nigam — non submission of electricity bill with accurate reading

 RavinderMittal64 on Sep 27, 2018
My account no [protected] for electricity bill of dhbvn
For the period from 13.07, 2018 to 10.09.2018
I have to submit that i have received a electricity bill from the office of dhbvn to day for the above period with reading from 9417 to 12824 i. E. Of 3407 units @ 7.10 per unit without any slabs.
But i am surprised to note that the today’s reading of my electricity metre is only 12424 while i am getting the bill for reading 12824 as on 10.09.2018.
Sir it is a lapse on the part of the dhbvn and i have to pay the excess amount only due to wrong reading on higher rates...
Complaint comments  Read comments [1]Complaint category Utility Services

Dakshin Haryana Bijli Vitran Nigam — not getting bills for my meter from last one & half years

 sippy_sharma on Sep 24, 2018
My account no is [protected]
From jan 17 to aug 17 my meter reading was 130 as no one was living at home. I received bill of 22000 for 130 units. After that i requested dhbvn to correct the bill. And nothing has been done from last one year. Getting no response from dhbvn employees at kanhai gurgaon.

In aug 17 i replaced the meter as it got short circuit. From aug 17 till now i have not received any of the bills.
In nov 17 they told me to deposit 22000 bill which was not correct.
They came to cut the meter.
Finally i have to deposited 10840 rs in nov...
Complaint comments  Read comments Complaint category Unauthorized charges

Dakshin Haryana Bijli Vitran Nigam — wrong billing for acc no 5678301000

 Sunil Juneja on Sep 23, 2018
Account no [protected]
House no 942/9
Faridabad
Units consumption not correct on bills
Sept 2018 month bill shown more than four times of average units consumed in previous months.
Hence bill amount extra by many thousands of rupees because slab rate increased as high no of units shown in this month.
Kindly attend and make refund of difference.
Thanks...
Complaint comments  Read comments [1]Complaint category Other

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