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Dakshin Haryana Bijli Vitran Nigam Complaints & Reviews

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Updated: Aug 1, 2024
Complaints 895
Resolved
169
Unresolved
726
So far, so good. Dakshin Haryana Bijli Vitran Nigam is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Dakshin Haryana Bijli Vitran Nigam will keep up the work and continue to help more customers with their concerns even better 🤝
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Dakshin Haryana Bijli Vitran Nigam reviews & complaints(895)

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P
PRAHLAD NISHAL
May 21, 2022
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No electricity supply for 24 hrs in Gurugram 1, Basai Enclave 1

Address: Basai Enclave part 1

There has been No electricity supply for 24 hrs in Gurugram 1, Basai Enclave 1. No toll free numbers are working, nobody replying on WhatsApp number too....
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V
VIKRAMsingh1984
Nov 25, 2021
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High electricity bills

Address: BADSHSHPUR GURGAON DIVISION

Again received high electricity bill for 30, 000 for two months where there is no such usage where bill will exceed this much, using only household items at minimum. i have paid such huge amounts earlier as well due to no resolution provided by the concern teams sitting in electricity office. i logged complaint in their customer care portal also however same got automatically resolved after few days without anyone visiting. please help, all...
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K
Kawal7654321
Nov 15, 2021
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New Electric Connection not Provided and Application Rejected after 1 month

Address: Gurugram

Hi Sir/ Ma’am,

Please note below details against by complaint. I had applied for New Electric Connection in name of my mother (Smt. Santosh) on dated 13/10/2021 and as per process & form given in website of Dakshin Haryana Bijli Vitran Nigam Limited.

Summary:-
1.) Aplication Number G[protected]
2.) Application Dated 13/10/2021
3.) Entire Fees Paid on Dated 13/10/2021
4.) Application Approved...
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A
abhi5sept
Sep 6, 2021
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Electricity not come in sector 23 faridabad huda

When electricity come...
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Y
YashDhiman
Jul 22, 2021
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Power cut jawahar colony Faridabad

Address: H.No- 864 Jawahar colony, NIT Faridabad Haryana

Facing powercut issues literally everyday after 6 PM the board should take it seriously we are facing this issue everyday.
This is getting on the nerves please look into the matter or else i have to get this in the reminder of higher authorities.....
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J
JItender5
from Delhi, Delhi
Jun 7, 2021
Resolved
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Bill already paid but still showing pending

Address: Dhakshin Haryana Bijli Vitran Nigam
Website: dhbvn.org.in

Dear Sir,

My Name - Basant Kumar
Account No. [protected]
I did already paid My bill For the month of May'21 on 4th june 2021 but still showing pending. Payment receipt already attached. Please help us....
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I
imPriyankaJ
May 20, 2021
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No power supply since last 25 hours in sec 9a gurgaon

No Electricity in some parts of sector 9A since last 24 hours..no body is responding to calls on complaint number [protected]...called [protected] several times. Street lights are on but no electricity in our homes....
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O
Optimum
May 14, 2021
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Refund for cancelation for my application for a new connection by dhbvn

Dear sir/madam
I want to say that i applied for a new connection on 25th April 2021 but however my connection cancel by dhbvn. So i request you pls refund my application fee. I am already complaint but not solve my problem yet
Application details
Application no-f14421372
Applied name - ompal singh
Payment receipt no.62345202104251156060605.
Also attached print of transiction receipt....
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K
Kiran Gogia
from Powai, Maharashtra
Dec 13, 2020
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High Bill received on "pr" reading basis

Hello team,

This is to bring in your notice that billing cycle of palam vihar, Gurgaon sub division has created hurdle for consumers by asking them to pay large amount of electricity bills. See below one of the issue:

Bill number[[protected]] issue date 25/11/2020
But still hardcopy of bill not recieved but text message on my phone coming on 13 Dec'20
Sub division: G24-Maruti

Division:...
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N
narender1983negi
from Bareilly, Uttar Pradesh
Apr 28, 2020
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electricity bill on pr basis from dhbvn

Dear team,

We have received the bill via sms for apr 20 on pr basis today which for 603 units amounting (2530/-) but as i checked my units after receiving this message which is (New reading - 36386 as on today 28/apr/20) while old reading is 36037) new - old = 349 units.

As in the current covid-19 pandemic situation everyone is facing financial crisis but dhbvn is not thinking about this and they are giving...
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R
Roopa misri
Feb 25, 2020
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bill basis pr, remark rnt

Address: Gurgaon, Haryana

I have an issue with my feb 2020 bill. Our meter is located below the stairs of the building... The meter can be opened easily like how u guys do it everytime. The new bill doesnt have the new reading. As per today the picture that i have take shows a reading of 20442.7. Thats around 850 units in total. And you guys have generated a bill for 2256.8 units. Kindly help and fix the bill. And issue a new bill with actual reading. Thanks and regards.....
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M
Manish Sharma
Jan 22, 2020
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electricity bill not uploaded

Address: CDOT Apartments, Gurgaon, Haryana, 122011

Dear sir,

I had received the latest bill for my dhbvn consumer account number [protected].

However, i am not able to make the online payment. I am getting the following error message

"we are unable to fetch the bill detials, kindly retry after some time"

I have tried your website "https://epayment.dhbvn.org.in/b2cpaybill.aspx" at least 10 times in last few days. But, the same error...
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S
satish kumar Sharma-Haryana.CSatCoordinator
from Delhi, Delhi
Dec 9, 2019
Resolved
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wrong bill was generated by agency dhbvn

Address: Sub Division: F54-Tilpat, Faridabad, Haryana, Faridabad, Haryana, 121003
Website: ecgrs.dhbvn.org.in/RegisterComplaint.aspx

My account no - [protected], i received a new bill this month, in which bill my old meter reading 455 is shown. While my old meter reading bill no[protected] is 9509, i have already paid. I have not changed any meter. The written complaint register on diary no 12, dated 09.12.2019, this is wrong bill has been generated. So please resolve this again problems....
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S
Shubham121001
from Delhi, Delhi
Jul 27, 2019
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fee refund issue

Address: JIVAN NAGAR PRATAPGRAGH, 121001
Website: www.dhbvn.com

Dear sir/madam
I want to say that i applied for a new connection but however my connection cancel by dhbvn. So i request you pls refund my application fee. I am already complaint but any one not solve my problem already visit sub office dhbvn but not solve my problem yet
Application details
Application no-f33419581
Applied name - kamlesh
Payment receipt no.-537902...
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L
Lalitcs2009
from Delhi, Delhi
Jun 2, 2019
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long power cuts in sector 51, gurgaon

Address: Dakshin Haryana Bijli Vitran Nigam (DHBVN) Sec 49 Office, Gurgaon, Haryana, 122002

Hi,

We are facing tough time with long power cuts in sector 51, huda sector, near princeton floor, gurgaon.

Every night there is power cut for 8-10 hrs. We can’t sleep at all. Also, hardly 6-7 hours of supply in day time. Mostly 1 phase or the other and as long as upto 6 hrs-8hrs at night.

Provided helpline number is not available.

Situation is pathetic. It is almost impossible...
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R
rohtasnarwar
from Lar, Uttar Pradesh
Feb 3, 2018
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electricity bill on pr basis

Address: 121004
Website: dhbvn.org.in

Hi Sir,

My Meter is Operational while from last billing cycle electricity deptt sending us on PR basis and its almost double they charges last month and same thing happening in this month.

Please look into this on urgent basis.
Herewith I am attaching meter image and bill images sent by electricity deptt

No idea what departments officer doing why meter reading not happening on regular basisbr...
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L
Loveen Bhardwaj
from Gurgaon, Haryana
Jun 18, 2017
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No electricity in dlf phase 3, u block, gurgaon

Address: 122010

Very shamefully, i am raising this complaint that from last 1 week there is no electricity in our block. There has been a daily electricity cut of more than 15 hours.
Is this a joke. Nobody is ready to help as it is a gundaraj.
Shame on those people who call it a cyber city.
Help us or we seriously have to sell our house forcefully from this hell....
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24 other people found this review helpful
24 found this helpful
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K
Komal1114
from New Delhi, Delhi
Jun 13, 2017
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Bill basis "pr" reading remark "ant"

Address: Gurgaon, Haryana, 122001

Hello team,

This is to bring in your notice that billing cycle of new colony sub division has created hurdle for consumers by asking them to pay large amount of electricity bills. See below one of the issue:

Bill number[protected] issue date 13/06/2017

Sub division: g13-new colony
Division: city gurugram

No meter reading recorded in may'17. May'17 bill is being generated...
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S
[email protected]
from Kachhwa, Uttar Pradesh
May 28, 2017
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Electricity problem from yesterday in jhajjar city, did not respond, against, complaint, no-11 18 26 45 52 108

Address: Jhajjar, Haryana, 124103

Many times our residence people called on [protected] (Ashok). But we didn't get any response. Also i called to jee mr. Pardeep jee ([protected]).
Bijli department can't take serrious regarding our concern.
They told me our employee working in outside area. So who will take city issues & resolve timely.
Share with you complaint number
1. Ashok (Ex employee in bijli dept) complaint no-11
2. Pandit lekh raj...
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V
Vipul Narula
from Pune, Maharashtra
Apr 18, 2017
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Electricity problem in Sector 38 Gurugram

Address: Gurgaon, Haryana, 122001

I am a resident of sector 38 Gurugram

We resident of sector 38 are forced to spend almost entire night without sleep drenched in sweat because voltage supplied at our house is do low that most of the electrical appliances are either not working and are at a risk of getting damaged

In my sector voltage is so low that AC does not work for entire night and the reason for this is that there are so many illegal jhuggis...
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