Dakshin Haryana Bijli Vitran Nigam Customer Care
Dakshin Haryana Bijli Vitran Nigam (DHBVN)
Customer satisfaction rating: 2%
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539
COMPLAINTS

Dakshin Haryana Bijli Vitran Nigam Customer Care

Dakshin Haryana Bijli Vitran Nigam (DHBVN)

Address
Infront Government Petrol Pump, Mehrauli Road
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1060
down
368

Customer satisfaction rating
2%
Complaints
539
Pending
0
Resolved
9
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Dakshin Haryana Bijli Vitran Nigam Complaints & Reviews

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Dakshin Haryana Bijli Vitran Nigam — do not provide correct bills

 send2310 on Mar 5, 2019
As per our cm said between 50 to 200 units of consumption of electricity.. Will be chargeable 2.50/unit.

My consumption every month is almost 125..

My complaint is that the employees of dhbvn who have the responsibility to collect the meter units in every two months. They do not come regular.. They come once in a year...
So they send the electrcity bill in every 2 months according to dreams... Like i am consuming 250 in 2 months... They just send the bill for 100 or less.. And it continues to every month... So our 150 units is extra for 2 months which we are...
Complaint comments  Read comments Complaint category Other

Dakshin Haryana Bijli Vitran Nigam — electricity theft against complaints

 Ishan valecha on Feb 28, 2019
Dear sir
This is for your kind information that i m living in garg colony, gali no.-3, part -2, mr. Prem chand sharma stealing electricity in daily night from last 7 to 8 years. He runs air conditioners, water moter, refrigerator, also many lights daily and said to every person if any body complaint for his electricity stealing then no body will change to me. Bcoz mr prem chand sharma best friend working in bijli board in ballabgarh. So he has no fear to anyone.
So please do not disclose my name and do the immediate action. I request you please do better action against the electricity...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Dakshin Haryana Bijli Vitran Nigam — electricity theft in ballabgarh

 Ishan valecha on Feb 28, 2019
Dear sir

We want to inform you that, some people theft electricity before 10 years in garg colony part no 2 gali no 3 ballabgarh faridabad.
In the during period electric theft problem was regularliy. So, please do needful action for stop the electric theft problem.
The sitiation cheacking time is morning 5.00am to 7.00am. And 10pm to at morning. We hope kindly you to request stop the theft against electricity and do strongly action against the person. Please i request you do best action against the thrives.

With best regards
Well wisher...
Complaint comments  Read comments [1]Complaint category Neighbours

Dakshin Haryana Bijli Vitran Nigam — error in the name in the electricity bill

 Rose Paulina Bara on Feb 27, 2019
We shifted to our house in deepavali enclave in faridabad in december 2018 and have realised that the electricity bill has misspelled the name of my mother. They have written "tere sha bara" instead of "teresa bara". I am her daughter and cannot change my address in other official documents such as aadhar card/passport due to this.
Please guide us in how to do the necessary changes. The house is in name of my mother....
Complaint comments  Read comments Complaint category Utility Services

Dakshin Haryana Bijli Vitran Nigam — wrong electricity bill received | a/c no. 5676550000

 Nitesh1984 on Feb 25, 2019
Hello, my account no-[protected] and i have already paid rs. 2631 dt-26.01.2019 against bill no.[protected] till jan 2019, but again received the message of wrong bill has generated by dhvbn bill no.[protected] on 24.02.2019rs amt-5929/- this is wrong bill has been generated. So please resolve this again problems.

Also see the meter reading with show old readinging taken on july 2017 and new readinging on jan 2019, while we have been receiving the bill which has already paid on time. Image attached....
Complaint comments  Read comments Complaint category Unauthorized charges

Dakshin Haryana Bijli Vitran Nigam — i want to correct my name in record as per attached aadhar card and other documents.

 Jony Mulodiya on Feb 21, 2019
I had applied a new connection which was released and supply started. I am completely satisfied with the service. But when i received my first bill i found that my wrong name was entered and is not as per attached aadhar card. The name in dhbvn record is "jony molodiya" and it should be corrected to "jony mulodiya" as per attached aadhar card.
Please correct my name to "jony mulodiya" in records so that i can avoid any issues in future. I will be thankful to you....
Complaint comments  Read comments Complaint category Government Organizations

Dakshin Haryana Bijli Vitran Nigam — regarding correction of bill of telephone exchange kirarkot (account no: t13-tp20-0615) of bsnl kalanwali. [Resolved]

 Sde Klw on Feb 21, 2019
W. R. T. The above cited subject it is stated that the electricity bill of telephone exchange kirarkot of bsnl is generated on average basis of power consumption in last seven billing cycles amounting rs 84, 228/- of 8, 421 units in total. This issue was informed to your office vide memo no. E-bill / sde klw / iv / 13 dated at kalanwali the 18th oct 2018 and the previous bill was generated on actual consumption/meter reading basis which unfortunately is not showing that we have deposited a sum of rs. 67, 364 in due course of time as per the average basis bills. This was written to your office vide...
Complaint comments  Read comments [1]Complaint category Telecommunications

Dakshin Haryana Bijli Vitran Nigam — violation of safety rule during mounting of pole & laying of cable

 bhupenderx14 on Feb 20, 2019
VPO Haily Mandi, Bag wali colony, In front of bansal Vatika, Distribution pole mounted with Zero clearence from wall & wrong position at T/Cross Road, Request to you kindly stop the illegal work carried out by contactor & sensitize the contactor to follow statutory compliance with mandatory rule of Indian Electricity Act 2003 ( IE rule 79) regarding minimum horizontal & vertical clearance of wire/pole w.r.t building & follow the Guideline for placement of power poles with in road reserve in built-up area at Cross joint road/ T.off Joint position.(Reference rule & guideline pic attached for reference.)...
Complaint comments  Read comments Complaint category Government Organizations

Dakshin Haryana Bijli Vitran Nigam — excess billing/wrong billing

 devujjwal on Feb 20, 2019
Dear sir/madam

I am writing this email regarding my concern over the wrong billing again and again. Actually no one comes for taking meter reading. They just randomly put reading. Wanted to complaint against the person, who is responsible for taking meter readings. Because of his liability citizens like us are suffering.
Kindly let me know, if there is any online procedure to take action against such govt employees.

The worst service/support i ever faced till date....
Complaint comments  Read comments Complaint category Employees

Dakshin Haryana Bijli Vitran Nigam — billing and meter issue

 kulanandkala on Feb 11, 2019
Dated – 02.02.2019
To,
The Executive Engineer
DHBVN, Faridabad
125, Ashoka Enclave Part I
Sector 34, Faridabad, Haryana 121001

SUB : IRREGULAR AND DISCRIPENCY IN BILLS - ELECTRICITY CONNECTION A/C NO. [protected] IN THE NAME OF LAXMI KALA – B – 33 FIRST FLOOR, DAYAL BAGH FARIDABAD HARYANA

Dear Sir,

Kindly refer to my various communication 25.12.2018, 21.2.2018 and 23.3.2018 and uncounted personal visit to your office regarding discrepancies in the monthly electricity bill which I am getting every month without...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Dakshin Haryana Bijli Vitran Nigam — wrong arrangements of wires

 Navdeep Shah Singh on Feb 7, 2019
Hi team,

My name is navdeep shah singh and my residence is @ 1d/50-a n. I. T faridabad, 121001. And in-front of my house there is a tilt pillar which is full of wires. And would like to enlighten you that complete wires are all mess and are non-safe. As that pillar is completely rolled out with it. Sometimes in the evening children play and there is always a risk for them. And also in rainy season it becomes really risk for every near by son. So, its my humble request that please take an action and asap to avoid any harm to any or let any incident happen.

Please consider...
Complaint comments  Read comments [1]Complaint category Nature & Environment

Dakshin Haryana Bijli Vitran Nigam — meter reading jyada

 Sugreev sangwan on Feb 6, 2019
Hlo sir raisingh/ khushal ram sub_division t15-madhosinghana vill. Gudia khera se hu mere meter ka bill bhut jyada aata h pichhe 3000 rupyee aaye the es bar 5300 rupyee aata h sir karpya meter change kro ya fir koi or smafhan kro sir grib parivar h etna bill nahi bhar sakte sir 12 tarikh se pehle madhan kro sir pehle sahi aata tha.
Con. No. [protected]...
Complaint comments  Read comments [1]Complaint category Home & Garden

Dakshin Haryana Bijli Vitran Nigam — correction in electricity bill required

 Chitra Parihar on Feb 4, 2019
I am the resident of house number 1037, second floor, sec-46, gurugram-122002. Our power consumption as per electricity bills is 2500 units each month on average since July 2018. Our electricity usage is very low and even in winters we rarely consume any electricity still, meter units are too high. Please look into the matter asap.

PFA for bill reference

Account ID: [protected]...
Complaint comments  Read comments Complaint category Utility Services

Dakshin Haryana Bijli Vitran Nigam — one phase is not coming from the pole to the meter dhbvn sector-8 faridabad

 Joseph Antony on Jan 29, 2019
Since last wednesday, 23/01/2019 one pahase is not coming from the electric post in my three phase connection. I registered a complaint in the complaint register on the same day itself, contacted line man four times and je three times for repair. The electric post is very high and no provision to hold and do the work; so people reluctant to do the repair work. My connection has not been restored till 29/01/2019, today.

Joseph p antony
House no 2227, sector-8, faridabad...
Complaint comments  Read comments [2]Complaint category Government Organizations

Dakshin Haryana Bijli Vitran Nigam — refund of security not granted for one year

 gauravkgoyal17 on Jan 14, 2019
While applying for temporary electricity connection, I had to deposit a security amount of INR 8000. Once I get the permanent connection, security deposit needs to be adjusted against the bill for permanent connection.

I have not been granted refund/ adjustment of security amount for my temporary connection.

I made the application one year back and has followed up so many times in 1 years. I have met concerned person as well as SDO. Every time they say that adjustment will appear in next bill. But still no adjustment has been made even in the latest bill.
Complaint comments  Read comments [1]Complaint category Government Organizations

Dakshin Haryana Bijli Vitran Nigam — old meter bill still coming through connection closed and bill paid

 Suresh Kumar kainth on Jan 14, 2019
The sdo. Dhbvn
Sec.31, gurugram date: 14/1/19
Dear sir,
Sub: close of old meter at s-55/39, dlf-3 a/c. No [protected]
As i got new connection of 3 phase at my residence s-55/39, dlf phase-3 on 21ast july, 2018 clearing all formalities and every amount to install this new connection. Same day i requested your department to close old connection was disconnected with reading showing on old meter 017633. The last bill paid by me on 28/7/2018 for rs. 6957/ for reading showing on that bill as old reading 16504 and new 17626. Means i paid bill up to reading 17626.
When...
Complaint comments  Read comments [2]Complaint category Other

Dakshin Haryana Bijli Vitran Nigam — old meter bill showing as pending though already paid in 2015

 Suresh Kumar kainth on Jan 14, 2019
The sdo, dhbvn
Sec.31, gurugram date: 14/1/19
Der sir, urgent and important
Sub: unnecessary bill of rs. 3792 raised against old owner name santosh luhtra, for
A/c. No[protected] at e-6/9, dlf phase-1
I would like to draw your kind attention that the above raised bill which i have duly paid for reading showing on bill 07/9/15 in ac no [protected] copy of which i am enclosing herewith for your ready reference. I was shocked to know on 28th dec that i have to pay this bill again as it’s showing in your record. Though i paid same on 28th of dec an amount of rs....
Complaint comments  Read comments [1]Complaint category Other

Dakshin Haryana Bijli Vitran Nigam — old meter bill stilling coming through paid

 Suresh Kumar kainth on Jan 14, 2019
The sdo. Dhbvn
Sec.31, gurugram date:
Dear sir,
Sub: close of old meter at s-55/39, dlf-3 a/c. No [protected]
As i got new connection of 3 phase at my residence s-55/39, dlf phase-3 on 21ast july, 2018 clearing all formalities and every amount to install this new connection. Same day i requested your department to close old connection was disconnected with reading showing on old meter 017633. The last bill paid by me on 28/7/2018 for rs. 6957/ for reading showing on that bill as old reading 16504 and new 17626. Means i paid bill up to reading 17626.
When on 21st...
Complaint comments  Read comments [1]Complaint category Other

Dakshin Haryana Bijli Vitran Nigam — dakshin haryana bijli vitran nigam wrong power bill

 Puneet Hasija on Jan 2, 2019
Sir,

Please refer to my a/c no. Account no: [protected] with dbvn sector 17 gurgaon account, my last two bills are getting generated with status pr and current month meter reading is missing.

I submit that they have issued bill with errors. Details of reading shown in current bill are stated below.

Old reading shown in bill nil
New reading shown in bill nil
Units consumed nil
Billed units 917
Bill basis pr
Reading remarks rnt
Meter status a

You are requested to get my bill rectified.
Complaint comments  Read comments Complaint category Government Organizations

Dakshin Haryana Bijli Vitran Nigam — only amount deduction

 Rameshduhan on Dec 29, 2018
My amount deducted and payment not deposit in my account of dhbvn new connection my bank account in punjab national bank narnaund hisar 125039. Date is dec28/2018and my bank description is ecom[protected] dhbvn amount deducted 500 rupees in my account it is my request that amount is come in my pnb bank account my name is mr. Ramesh kumar thanks......
Complaint comments  Read comments [1]Complaint category Credit Cards

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