[Resolved] Dakshin Haryana Bijli Vitran Nigam — Bill counter: Does not accept cash! | |
I am a resident of South City 1 in Gurgaon. This month's bill, the last date is 14th March, I went to Bill Counter on 7th March. There it was clearly written that it accepts Cash also. My bill was even less than Rs 1000. The Cashier/Clerk refused to accept my bill, saying that he will accept only cheque today! He said, it is simply inconvenient for him to take cash. He was simply not feeling like accepting cash, which is ridiculous. My complaint is about the procedure here? How can the person refuse to accept the bill. It is nothing but creating mistrust and inconvenience to consumers. It was his job, duty and responsibility to accept the bill in whatever form (cash or cheque) consumer is comfortable. This bill counter is in Sec 31 Market, Gurgaon. Hopefully, this matter would be taken care and the process would be improved to build more trust and flexibility between the DHBVNL and its consumers. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
i want to pay this bill through cheque...to whom name cheque will be make.
shuld i give the pdc cheque of date 25 jan as the last date is 26 jan
kindly inform
shuld i give the pdc cheque of date 25 jan as the last date is 26 jan
kindly inform
WHOSE RESPONSIBLITY IF THE MATER IS ON THE ROAD?NATURALLY THE ELECTRICITY DEPARTMENT, THE DHBVNL.
I had applied to get my electric Meter to be put on a height where I can see & check the reading, but one month has passed inspite of my request to shift the meter down below on the pole i sector - !0A, Gurgaon, But no response.
Narender = [protected]
Narender = [protected]
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+91 124 232 2427
+91 124 230 1090
Infront Government Petrol Pump, Mehrauli Road, Gurgaon, Haryana, India - 122002
I have seen the hole instruction printed on bill of electricity, gurgaon which where prepaid by DHBVNL. I wanted to submit the amount by cheque, but we don't have the party Name mentioned on the bill. That should be the part of instruction.
Nitin Dwivedi
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