[Resolved]  Dakshin Haryana Bijli Vitran Nigam — Biases in power failure

Address:

Gurgaon, Haryana

Dear Sir
Through this consumer complaint portal, I want to bring to your kind notice regarding the biasness in power failure in our locality and attrocities and rudeness of employees of electricity board.
Due to power load in our sector, multiple number of transformers are there in our sector. SInce last 3 days, the electricity board employee cut - off the fuse of transformer which is feeding electricity in our street. There is power cut for whole off night.
Interestingly the cut by the employee is completely biased. When we asked concerned JE, he in a rude manner talked to us and did not give us satisfying answer. When we talked with line man, he told that they are not cutting their power supply, since those people are having political background and make "halla' .
When we further insisted than they had switched on the power supply by installing fuse. But after half an hour when people had gone to bed, they further cut out the strip of fuse wire in transformer.

All this thing happened around 1'O clock in midnight, and when we called the complaint department of electricity board, one person named "Natthu Ram" picked up the phone and when we enquired about what happened and wether they are going to provide power than his wordings were as : "Teri akele ki thodi gayi hui, jaa so ja, nahi aayegi".

This really was shocking and I asked him about his name. And he told "Nathu ram hai, kya kar lega"

So I am completely shocked by the rudeness of a government employee.

I hereby request you to kindly look into the matter and do the needful. Better option is that if government cannot control their employees, than why don't they privatized the service. It will be better for both government and DHBVNL consumers.

Not pride to be DHBVNL consumer
Saurabh Sharma
Sector-10/A, gurgaon