I am a postpaid mobile customer of BSNL. I have been using the GRPS (Rs.200/-) plan since 2007. First, the data transfer rate was pretty good at 10.15 kbps. But, now, the transfer rate has come down considerably to as low as 1 to 1.2 kbps. I tried to complain to BSNL authorities, but their website does not provide any help to the customer who wishes to lodge complaints about their poor GPRS service. Whenever calling the toll free number, the person answering will attribute this either to the problem of the server or other network related problems. Whatever be the reason, the speed has not improved for the last 6-7 months but the bills are coming correctly without any "network" or "Server" problem. Kindly address this problem immediately. Here, the customers like me are cheated by BSNL by charging Rs.200/- per month, without giving the service with the proper speed. The current speed has no use to the customer as it cannot be used for downloading even a small file which takes hours to download. Either BSNL should stop giving GPRS service or else they should improve the connection and data transmission speed to at least 25 kbps at a constant rate. My mobile No. is[protected].
I am a postpaid mobile customer of BSNL. I have been using the GRPS (Rs.200/-) plan since 2007. First, the data transfer rate was pretty good at 10.15 kbps. But, now, the transfer rate has come down considerably to as low as 1 to 1.2 kbps. I tried to complain to BSNL authorities, but their website does not provide any help to the customer who wishes to lodge complaints about their poor GPRS service. Whenever calling the toll free number, the person answering will attribute this either to the problem of the server or other network related problems. Whatever be the reason, the speed has not improved for the last 6-7 months but the bills are coming correctly without any "network" or "Server" problem. Kindly address this problem immediately. Here, the customers like me are cheated by BSNL by charging Rs.200/- per month, without giving the service with the proper speed. The current speed has no use to the customer as it cannot be used for downloading even a small file which takes hours to download. Either BSNL should stop giving GPRS service or else they should improve the connection and data transmission speed to at least 25 kbps at a constant rate. My mobile No. is[protected]
last month i inquired the BSNL guys about the plan 199 for cellone post paid connection.
they said.. its better than any other and u will get minimum speed of 120 to 122 kbps on mobile and laptop.
i bought a new sim from bsnl.. got the plan 199 activities with lot of hassles.. this form.. that form.. and what not.. (these guys are so reluctant to give the services to the customer..may be because they have their jobs secured by the government)
finally.. i started using it and what i see is that.. the speed that i get is absolutely ruthless..like 1 kbps.. 1.2 kbps.. and most of the time even MSN or yahoo messenger dont start due to these speeds.. or i have to wait for 20 minutes to get them on..even www.google.com says server timed out at times.. its real shame on the internet services...
believe me.. the confirmation code to display in this page is taking more than 36 minutes.. guess.. what a pain it can be
i dont understand what do i do in this case..
please guide me further ahead.. i need to file a complaint in the consumer protection for this.
my contact nos are [protected] and [protected]
i m trying to use bsnl gprs but it always shows error 692 ... i installed sony ericsson setting but then also same problem . i called many time customer care but they always told that your complain has been forwarded and you will get call in 24 hrs and since 20th dec 2008 no call from bsnlk came...
if any one have so please mailk me
thanks
but i am not receiving any sms from my friends.
perhaps sms facility has not activated on my mobile.
kindly hear my problem.
my no. [protected]
my contact no.[protected]
So please increase the net speed and help us to stay with BSNL.
thanking you.
JAI HIND.
my no.[protected]. mobile:nokia 3230. connecting via USB.
So please increase the net speed and help us to stay with BSNL.
thanking you.
JAI HIND.
my no.[protected]. mobile:nokia 3230. connecting via USB.
I was using airtel gprs a month ago. It was 200% better than bsnl... It gave me superb speed even without edge.. With edge it will be like broadband during morning times. But Bsnl, gr8 government of India just doesnt take care of their customers. I got the Bsnl sim card after looking at their gprs 230 plan but now I feel so bad about that.. 300 bugs wasted. I tried Bsnl data card. It showed only 230kbps but the download speed is above 20kBps.but even with edge I cant even start downloading a photo with Bsnl gprs. Telecom Minister.. Damn..
Bsnl suckss
SOME TIMES IT WILL STOP DOWNLOADING AFTER FOR SOME TIME, ,
PLS help
my id :[protected]@gmail.com
my phone no [protected]
or pls reply the transfer rate for the plan
GPRSPRE 13
BSNL data services — Poor data transfer rate
The BSNL services providers promise a data rate in the range of Mbps for wireless 3G connection. But the data transfer rates, in reality lie within 0.00 to 20 kbps for most part of the day. Sometimes it sticks to 0.00 kbps, thereby making even surfing impossible. Downloading is also possible at night only.The detailed location:
S.K. Nagar,
P.O.-Hatiberia,
Haldia
I had buy a bsnl krushi plan card before 1 month for high speed gprs. Its gprs speed is great but only for 20-25 days. Then, its gprs speed become so poor. Now i hate to myself that why i had buy this card.
My mobile no. is [protected]. i hoped that this sim card keeps us happy forever but it can't keep us happy for only 1 month also. I had buy 4-5 cards of bsnl krushi plan. But now i think that why don't i destroyed this all card.
Please sir take some action on this all. i requestu sir please.
Sunil Ajmera
Akola, Maharashtra