| Address: | Delhi | | Website: | ubislate.com/ |
Sir i purchsed ubislate 7c+tablet (aakash3) from officical website o[censored]bislate (http://www.ubislate.com/ubislate/index.html) but when i get my order on my hand it was diffective product….now i have bill of that product with me…but customer care are not responding they are not reciving my call..or not getting any kind of responce from there site..i have 1 year warrnty on my product …..
ADDRESS OF COMPNY IS
DATA WIND INNOVATION PVT LTD
Plot no-5, Rangpuri,
Near Hotel Radission Blue
Mahipalpur N.H. -8
New Delhi
Tel no-[protected]
C.S.T No -[protected]
i just got my tablet on hand and on first day i when i start my tablet all screen goes whight….when i try to call on customer care number there are no one to recived to call…i wont get ny kind of information about service center or ny thing ….!!!! I WANT REFUND OF MY MONEY OR NEED NEW FRESH TABLET AS SOON AS POSSIBLE ….THANK YOU.!!
MY SELF:JASWANT KANTEVALA
address:
863 adarshnagar society,
sector-24
Gandhinagar,gujarat,382024
Gandhinagar
pin code:382024
Telephone:[protected]
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Complaint No:133705
1st issue
As per company offer brought 7ci tablet for Rs 3999 online in 1 st week of December 2012, though promised of delivery was by 2 weeks I received it only 1st week of January 2013 after lots of Follow up.
2nd Issue.
From day I received the product it was not working and was stuck at booting page. After discussing with customer I had to send back the tablet to Amritsar with Rs 320 spend from my pocket for DTDC courier.
3rd Issue :
There was no confirmation by Data wind of receipt of the defective product even though I courier company confirmed it was delivered. After lots of follow up through phone as no email was replied in this context I got to know I will get my product rectified or replaced by 15 days.
4 issue.
Again I received the defective product with same issue persisting 2nd week of Feb 2013 . Today I again complaint both through email and phone.
Going through all this I don't have any more energy and willingness any further follow up or spent a single penny in this.
I wanted to demand the price I paid as well as the courier charges amounts to 4319
This sort of company should not be at all allowed to sale things commercial , it's is complete incapability on the company end.
Request your help
Sumanta Singha