[Resolved]  Datawind Innovations Pvt. Ltd. — Non delivery of product even paying the money

Address:

Chennai, Tamil Nadu

I booked Aakash ubislate 7+ on 11th January 2012 and couriered the cheque amounted Rs. 2999 on 12th January ( encashed on 3rd Mar'12) along with my address, they Ms.Datawind mentioned

1) First time : Delivery in March month.

2) Second time :
Your order is in process.you will get the delivery of your device within 23rd April to 7th May. We regret inconvenience caused due to delay.


3) Third Time :
will get the delivery of your device within 15 thMay to 31St may.

4) Any how I was able to get them on 31st May through toll free line I spoken to Ms. Payal, she told within 48 hours we'll inform you through mail, so far further delay of 7 days there is no response from them.

Now I do not know what to do & how to reach to them it is already 5 months are over.


Thank you.

Virag

some of communication is herewith for your kind reference.


Dear Sirs / Madams,

All commitments from your side are not met, it is portraying a very poor image of your company since I paid Rs. 2999 for the ubislate7+, but now a days many brands are available in Rs. 1000 extra, why are you delaying no body knows ?
I reached your toll free no. on 31st May, she ( Ms. Payal ) told me that within 48 hours I'll get mail from your side, nothing happened .

Anyway.. I am afraid to tell that it is mismanagement from your side, you people are not even bothered about to commit a single date to deliver the ubislate7+ .

I am very much upset. Let me know the date when can I get this .

Rgds.

Virag

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From: Virag Vashishtha
Sent: Wed 5/30/2012 5:42 PM
To: [protected]@datawind.com
Subject: FW: Delivery o[censored]bislate7+ (Booking ID- PM59F9FB17C8 )


Dear Sir,

What is the problem you are not able to respond, how many more months it will take to deliver.

1) First time you told : Delivery in March month.

2) Second time :
Your order is in process.you will get the delivery of your device within 23rd April to 7th May. We regret inconvenience caused due to delay.


3) Third Time :
will get the delivery of your device within 15 thMay to 31St may.
We regret for the inconvenience caused for delay.





Please revert whether I'll get the delivery or not ?



Rgds.



Virag




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From: Support(MG) [mailto:[protected]@datawind.com]
Sent: Mon 5/14/2012 12:46 PM
To: Virag Vashishtha
Subject: RE: Delivery o[censored]bislate7+ (Booking ID- PM59F9FB17C8 )






Dear Virag,

Your order is in process , will get the delivery of your device within 15 th

May to 31St may.

We regret for the inconvenience caused for delay.







For more details on Ubislate7+ view the Frequently Asked Questions on http://www.ubislate.com/faqs.html

Regards,

Datawind Support Team

[protected]


Manufacturer of LCAD AAKASH Tablet



From: Virag Vashishtha [mailto:[protected]@hmil.net]
Sent: Wednesday, May 02, 2012 11:15 AM
To: [protected]@datawind.com
Subject: RE: Delivery o[censored]bislate7+ (Booking ID- PM59F9FB17C8 )



Dear SK,



The cheque has been debited on 3rd of March, please find the detail here as under :



UBISLABE7+ on 11th January 2012 with ID PM59F9FB17C8 and cheque send across to you with following details :



CHEQUE No. 414645

AMOUNT Rs. 2,999

BANK The Royal Bank of Scotland N.V., Chennai,

Favour of Datawind Innovations Pvt. Ltd.





Thanking you,



Regards.



Virag Vashishtha,

+[protected]






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From: Virag Vashishtha
Sent: Mon 4/30/2012 11:03 AM
To: Supportin(SK)
Subject: RE: Delivery o[censored]bislate7+ (Booking ID- PM59F9FB17C8 )

Dear SK / MG / SM,



No body contacted so far as you mentioned that I will be getting delivery within 23rd April to 7th May and will be contacted before hand as soon as delivery is ready .

It is already 2 months delayed.



Regards.



Virag




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From: Supportin(SK) [mailto:[protected]@datawind.com]
Sent: Fri 4/20/2012 4:02 PM
To: Virag Vashishtha
Subject: RE: Delivery o[censored]bislate7+ (Booking ID- PM59F9FB17C8 )





Dear Virag,



Your order is in process.you will get the delivery of your device within 23rd April to 7th May. We regret inconvenience caused due to delay.









For more details on Ubislate7+ , view the frequently asked questions on http://www.ubislate.com/faqs.html



Regards,

Datawind Support Team



From: Virag Vashishtha [mailto:[protected]@hmil.net]
Sent: Friday, April 06, 2012 9:03 AM
To: [protected]@datawind.com
Cc: [protected]@datawind.com
Subject: FW: Delivery o[censored]bislate7+ (Booking ID- PM59F9FB17C8 )



Dear Sir/ Madam,



When can I get the delivery o[censored]bislate7+. I suppose to get in the month of March, today is 6th April, I even don't know that when can I get the delivery.



Kindly let me know the status.



Thanks & Rgds.



Virag Vashishtha


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From: Virag Vashishtha
Sent: Mon 4/2/2012 12:26 PM
To: [protected]@datawind.com
Subject: Delivery o[censored]bislate7+ (Booking ID- PM59F9FB17C8 )

Dear Sir/ Madam,



It is already start of April month, as mentioned at the time of booking the delivery o[censored]bislate7+ would be in the month of March, but there is no information, when can I get the delivery.



Kindly revert.



Thanks & Regards.



Virag




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From: Virag Vashishtha
Sent: Mon 3/5/2012 5:26 PM
To: support(SM)
Subject: RE: Delivery o[censored]bislate7+ (Booking ID- PM59F9FB17C8 )

Dear Sir/Madam,



Thank you very much.



If you let me know the delivery schedule will be highly appreciated.



Regards.



Virag Vashishtha,

[protected] ( mobile)




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From: support(SM) [mailto:[protected]@datawind.com]
Sent: Mon 3/5/2012 2:46 PM
To: Virag Vashishtha
Subject: FW: Delivery o[censored]bislate7+ (Booking ID- PM59F9FB17C8 )





Dear Sir/Madam,

This is to acknowledge that we have received your cheque/DD.

Thank you for your payment.







For more details on Ubislate7+ view the frequently asked questions on http://www.ubislate.com/faqs.html

Regards,

Datawind Support Team

[protected]





From: Virag Vashishtha [mailto:]
Sent: 21 February 2012 09:36
To: [protected]@datawind.com
Subject: Delivery o[censored]bislate7+ (Booking ID- PM59F9FB17C8 )



Sir,



I booked Aakash ubislate 7+ on 11th January 2012 and couriered the cheque amounted Rs. 2999 on 12th January along with my address. Details are as mentioned below :



Name : Virag Vashishtha,

Booking ID- PM59F9FB17C8,

Cheque No. – 414645 of Royal Bank of Scotland,



I do not know when will I be getting this order? since there is no information from your side.

Kindly let me know , the delivery of the ubislate7+.



Thank you,



Warm Regards.



Virag


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