[Resolved]  Virgin Mobile India — Delays in termination and settlement of dues for Virgin Mobile India Dealer in Chennai- Tambaram Area

Extract of mails sent to Virgin Mobile representative and inaction even after 4-6 months after termination of dealership for Chennai - Tambaram Area... as below

to Humayun M
Zulfiquar AMM
Narashima Raghavan
date Mon, Apr 13, 2009 at 12:01 PM
subject Re: Sri Sai Closure

Hi VMI Team,

Considering all that has flown under the bridge, and to speak honestly, it would be a great relief if I can get whatever is pending and more importantly to close on this and focus my efforts on my present business.

Like all o[censored]s have our jobs to do, I would appreciate it if you understand that I also have a job to do and in my case I do not have the luxury of a pay check.. It has been 4 months since resignation as a distributor and even after completion of handover and fulfillment of all formalities (And it took me just 15 days to start business with VMI), I await delivery akin to waiting outside the Civil Supplies depot...

Please consider this as my LAST request for a full and final settlement of payments due to me on or before 27th April 2009, failing which I shall observe that VMI does not wish to honor its contractual obligations and I shall move my prayers to a fora more receptive to my plight.



Thanks and regards,
Prithika Mahesh

[protected][protected][protected][protected]
from srisai Enterprises
to Zulfiquar AMM
date Mon, Mar 9, 2009 at 3:47 PM
subject Re: Distirbutor Claims - Virgin Mobile India Private Limited - November 2008 - Chennai - Sri Sai
mailed-by gmail.com

sir,

i have not received oct claims details.
Kindly forward the details once again.

thanks and regards,
prithika mahesh
[protected][protected][protected][protected]
from srisai Enterprises
to Narashima Raghavan
Humayun M
Zulfiquar AMM
date Wed, Mar 25, 2009 at 12:05 PM
subject Re: Sri Sai Closure
mailed-by gmail.com

Dear Sir,


Please find the Pending payment due from Virgin Mobile:

- Oct Month Claims

- 34 100 top up card

- VBling (38nos)
-Vkewl (2nos)
-Vswing (1no)
-Vtrendy(6nos)
-Vsleek (2nos)

Kindly do the needful.

thanks and regards,

Prithika Mahesh

[protected][protected][protected][protected]
from Humayun M
to srisai Enterprises
Narashima Raghavan
date Mon, Feb 16, 2009 at 1:25 PM
subject RE: Sri Sai Closure
Raghavan,

Please mail me the final recon of sri sai by EOD today.

This is urgent & important


W a r m R e g a r d s,

H u m a y u n . M

[protected][protected][protected][protected]
from srisai Enterprises
date Fri, Jan 30, 2009 at 6:00 PM
subject check and make the necessary correction
mailed-by gmail.com
Dear sir,


With reference to my mail dated 4th Jan 09', I would like to jot down the official procedure followed by virgin Chennai, with Sri Sai Enterprises (Preceding Channel Partner for Virgin, Tambaram radius).

- 5/1/09 – invited by virgin team I was invited to virgin office, Chennai on 5/1/09

- 6/1/09 – had discussion with Mr. Raghavan on final pending payment and both o[censored]s came to a common understanding. I was given an assurance on final settlement by 10/1/09.

- 17/1/09 – partial payment made by Succeeding Distributor (Tambaram), virgin.

- 19/1/09 – received payment and stock from virgin TSM (Mr. Deva) (for unauthorized handing of stock in market)

- 20/1 to 23/1 -- Mr. Chandrasekhar from UTL, had couple of follow mail on TSM payment and ensured that I have received the payment. I would like to say thanks to Mr. Chandrasekhar, without his efforts my payment would have delayed.

- 24/1/09 – received payment from virgin TSM (Mr. Karunakaran) (for unauthorized handing of stock in market)

- 29/1/09 – visited Succeeding Distributor (Tambaram), Virgin for the balance payment.

They (Succeeding Distributor) have refused to make the payment for the stock lying at his place. I was given payment after deducting the return stock. There was no prior notice regarding the return.

They have taken stock from Sri Sai couple of weeks back and on 29/1 that is, at time of final settlement, they have returned the stock in hand.

I immediately kept Mr. Raghvan posted about the returns through dialing.

I was requested to wait till 30/1/09, but there is no guidance till now.


In spite of your follow up mail on 9/1/09 and virgin team, Chennai falling far behind the schedule (Mr. Raghvan committed to complete the payment 10/1/09), I was patient.


Now I am forced to written the above lengthy mail for transparent. I have cornered to a helpless and hopeless situation for which I need your guidance.


Pending payment details are enclosed herewith.


Thanks and regards,

Prithika Mahesh

[protected][protected][protected][protected]
from srisai Enterprises
to humayun.m
date Thu, Dec 4, 2008 at 11:03 PM
subject Request for Market stock audit
mailed-by gmail.com

Dear Sir,


All my FOS and most of the retailers are aware of the change in distributor. hence i have decided to stop the handset placement from 5th dec. I have complete details of Market stock and O/S as of Dec 4th.

From 5th dec i have asked FOS not to visit the market. i have asked the FOS team to coordinate with ASM/TSM for job conformation with prospective distributor.

Please confirm by 5th dec, whether you want me to remove stock from market or you want to audit the market stock. If i don't receive the confirmation from virgin, i am forced to take hard decision (remove stock from market). For the current situation, it is not ideal to removing stock, we shall induce uncertainty in minds of retailers and brand loyalty will be a big ? in midst of retailers, when i am moving out i want to leave with zero or minimum damage to the brand.

What is the procedure to surrender the activation and FOS handsets.

From 5th dec i have to concentrate on collection and claims settlement.


Kindly request you to make all the payment due to Srisai at the earliest.


Please revert back on any clarification.

thanks,

Prithika Mahesh

[protected][protected][protected][protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Delays in termination and settlement of dues for Virgin Mobile India Dealer in Chennai- Tambaram Area

Extract of mails sent to Virgin Mobile representative and inaction even after 4-6 months after termination of dealership for Chennai - Tambaram Area... as below

to Humayun M
Zulfiquar AMM
Narashima Raghavan
date Mon, Apr 13, 2009 at 12:01 PM
subject Re: Sri Sai Closure

Hi VMI Team,

Considering all that has flown under the bridge, and to speak honestly, it would be a great relief if I can get whatever is pending and more importantly to close on this and focus my efforts on my present business.

Like all o[censored]s have our jobs to do, I would appreciate it if you understand that I also have a job to do and in my case I do not have the luxury of a pay check.. It has been 4 months since resignation as a distributor and even after completion of handover and fulfillment of all formalities (And it took me just 15 days to start business with VMI), I await delivery akin to waiting outside the Civil Supplies depot...

Please consider this as my LAST request for a full and final settlement of payments due to me on or before 27th April 2009, failing which I shall observe that VMI does not wish to honor its contractual obligations and I shall move my prayers to a fora more receptive to my plight.


Thanks and regards,
Prithika Mahesh

[protected][protected][protected][protected]
from srisai Enterprises
to Zulfiquar AMM
date Mon, Mar 9, 2009 at 3:47 PM
subject Re: Distirbutor Claims - Virgin Mobile India Private Limited - November 2008 - Chennai - Sri Sai
mailed-by gmail.com

sir,

i have not received oct claims details.
Kindly forward the details once again.

thanks and regards,
prithika mahesh
[protected][protected][protected][protected]
from srisai Enterprises
to Narashima Raghavan
Humayun M
Zulfiquar AMM
date Wed, Mar 25, 2009 at 12:05 PM
subject Re: Sri Sai Closure
mailed-by gmail.com

Dear Sir,


Please find the Pending payment due from Virgin Mobile:

- Oct Month Claims

- 34 100 top up card

- VBling (38nos)
-Vkewl (2nos)
-Vswing (1no)
-Vtrendy(6nos)
-Vsleek (2nos)

Kindly do the needful.

thanks and regards,

Prithika Mahesh

[protected][protected][protected][protected]
from Humayun M
to srisai Enterprises
Narashima Raghavan
date Mon, Feb 16, 2009 at 1:25 PM
subject RE: Sri Sai Closure
Raghavan,

Please mail me the final recon of sri sai by EOD today.

This is urgent & important


W a r m R e g a r d s,

H u m a y u n . M

[protected][protected][protected][protected]
from srisai Enterprises
date Fri, Jan 30, 2009 at 6:00 PM
subject check and make the necessary correction
mailed-by gmail.com
Dear sir,


With reference to my mail dated 4th Jan 09', I would like to jot down the official procedure followed by virgin Chennai, with Sri Sai Enterprises (Preceding Channel Partner for Virgin, Tambaram radius).

- 5/1/09 – invited by virgin team I was invited to virgin office, Chennai on 5/1/09

- 6/1/09 – had discussion with Mr. Raghavan on final pending payment and both o[censored]s came to a common understanding. I was given an assurance on final settlement by 10/1/09.

- 17/1/09 – partial payment made by Succeeding Distributor (Tambaram), virgin.

- 19/1/09 – received payment and stock from virgin TSM (Mr. Deva) (for unauthorized handing of stock in market)

- 20/1 to 23/1 -- Mr. Chandrasekhar from UTL, had couple of follow mail on TSM payment and ensured that I have received the payment. I would like to say thanks to Mr. Chandrasekhar, without his efforts my payment would have delayed.

- 24/1/09 – received payment from virgin TSM (Mr. Karunakaran) (for unauthorized handing of stock in market)

- 29/1/09 – visited Succeeding Distributor (Tambaram), Virgin for the balance payment.

They (Succeeding Distributor) have refused to make the payment for the stock lying at his place. I was given payment after deducting the return stock. There was no prior notice regarding the return.

They have taken stock from Sri Sai couple of weeks back and on 29/1 that is, at time of final settlement, they have returned the stock in hand.

I immediately kept Mr. Raghvan posted about the returns through dialing.

I was requested to wait till 30/1/09, but there is no guidance till now.


In spite of your follow up mail on 9/1/09 and virgin team, Chennai falling far behind the schedule (Mr. Raghvan committed to complete the payment 10/1/09), I was patient.


Now I am forced to written the above lengthy mail for transparent. I have cornered to a helpless and hopeless situation for which I need your guidance.


Pending payment details are enclosed herewith.


Thanks and regards,

Prithika Mahesh

[protected][protected][protected][protected]
from srisai Enterprises
to humayun.m
date Thu, Dec 4, 2008 at 11:03 PM
subject Request for Market stock audit
mailed-by gmail.com

Dear Sir,


All my FOS and most of the retailers are aware of the change in distributor. hence i have decided to stop the handset placement from 5th dec. I have complete details of Market stock and O/S as of Dec 4th.

From 5th dec i have asked FOS not to visit the market. i have asked the FOS team to coordinate with ASM/TSM for job conformation with prospective distributor.

Please confirm by 5th dec, whether you want me to remove stock from market or you want to audit the market stock. If i don't receive the confirmation from virgin, i am forced to take hard decision (remove stock from market). For the current situation, it is not ideal to removing stock, we shall induce uncertainty in minds of retailers and brand loyalty will be a big ? in midst of retailers, when i am moving out i want to leave with zero or minimum damage to the brand.

What is the procedure to surrender the activation and FOS handsets.

From 5th dec i have to concentrate on collection and claims settlement.


Kindly request you to make all the payment due to Srisai at the earliest.


Please revert back on any clarification.

thanks,

Prithika Mahesh
I can buy any qty of virgin left over stocks if you have contact me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Virgin Mobile India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    162
    Pending
    0
    Resolved
    87
    Virgin Mobile India Phone
    +91 22 661 5924
    Virgin Mobile India Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Virgin Mobile India contact information