[Resolved]  Delhi Metro — Mismanaged Parking Area at Jahangir Puri Metro Station

We are four persons who are residing in Sonipat Haryana, but employed in Delhi. We use to commute together in a car from sonipat to delhi, but from last 15 days we decided to include metro line Jahangirpuri-Central Sectt., in our journey. We need to park our car at the parking area of Jahangir Puri metro station. We normally reach the parking site at 8.10 am, and we always need to argue with the parking attendants for getting space for our car. The attendants always stops us from parking our vehicle, even though there is ample space available at the site. It is only after arguments and cajoling that they allow us to park our car there. I have also found some commercial vehicles like tempos and auto rickshaws parked there (I have photographic evidence if you require), which I understand should not be allowed. I understand that parking space is filled on first come first serve basis and it is not appropriate to deny us entry when ample space is available in the parking area. Since we are always in hurry, a lot of time gets wasted in arguing with the attendants. Many times we have to travel onward in car, as we are not allowed entry in parking area.

It is requested to instruct the attendants there to behave properly with the commuters and manage the parking lot in rational and impartial manner.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I want part time job.
Yes I agree on this and there are a lot of commercial vehicles been parked in the parking which idially should not be parked. Other thing is that they maximum of times used to give a 02 wheeler parking slip to Car Commuters which says a parking amount of Rs 05 upto 10 Hours and Rs 10 afterwords however at the time of exit they charge the double and on questions, they always says that the Car Parking Slips are not available currently.

The Complaint been logged at the Metro Customer Care (Jahangir Pur) but no answer...

COMMUTERS - PLEASE NOTE THAT JAHANGIR PURI METRO STATION PARKING IS NOT AT ALL SAFE AS I, MYSELF TAKEN OUT MY CAR WITHOUT A PARKING SLIP AND THEY WON"T EVEN BOTHER TO ASK...
JAHANGIR PURI METRO STATION PARKING IS NOT AT ALL SAFE
There are cars parked for months with covers on them leaving no space for daily commuters. ALl types of commercial vehicles(taxi, temo, RTV are allowed to park inside. Parking is almost always full even early in th emorning and late night, since people use the space for parking for days and months together.

It is only after arguments that they allow us to park our car there. I understand that parking space is filled on first come first serve basis and it is not appropriate to deny us entry when ample space is available in the parking area.

Many times we have to travel onward in car, as we are not allowed entry in parking area.

It is requested to instruct the attendants there to behave properly with the commuters and manage the parking lot in rational and impartial manner.
We need two checking machine for bags at Jhangir Puri Metro Station.

CISF staff is very bed manners he behave like animal & using abusing language.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhi Metro Rail Corporation [DMRC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    526
    Pending
    0
    Resolved
    61
    Delhi Metro Rail Corporation [DMRC] Phone
    +91 11 2341 7912
    +91 11 2341 7910
    +91 11 2436 5202
    Delhi Metro Rail Corporation [DMRC] Address
    Metro Bhawan, Fire Brigade Lane, Barakhamba Road, New Delhi, Delhi, India - 110001
    View all Delhi Metro Rail Corporation [DMRC] contact information