Special Attention to:
Senior Manager/Manager Traffic
DTC, New Delhi
Dear Sir,
I would like to bring into your kind notice that the Notification done by your deparment for No. of Km/Non Ac/Low foor Ac Buses & the actual charge for the Ticket for aforsaid Km is self contradictory, e.g. as per Notification, Rs. 5 should be charged upto 4 Km for Non Ac & rs. 10 for Low Floor AC buses, but actually what happens? they use to charge 10 (in stead of 5 ) & 15 (instead of 10)..
I have been working in Indraprastha Apollo Hospitals, New Delhi & my residence is Near Ashram Chowk (Sidhartha Enclave) & so it is my routine to take Buses for Ashram Chowk to Apollo Hospitals. But in spite of all Notifications (available at your website & published in News Paper), they donot follow what has been mentioned in notification.
Let us take today's incident. I took AC Bus (C0689) for Apollo Hospitals, which is just 4 Km from Ashram Chowk (as per sinage on Delhi-Mathura Road, near Ashram Bus Stop). But he charged me Rs. 15/- instead of Rs. 10/-. So the charged fare is not inaccordance of your notification & the No. of Km mentioned by the government authority. if this happens with DTC then what can we expect from Private carriers.
Kindly educate me for the same.
Hoping a favorable & prompt action from your end,
Thanking you,
With kind regards,
Dr. Pushpa Singh
Indraprstha Apollo Hospitals, New Delhi
Aug 13, 2020
Complaint marked as Resolved
Please take some steps towards my problem.
My no. is [protected]
My mail Id is [protected]@gmail.com