[Resolved]  Delhi Transport Corporation — Auto Rickshaw

Is something really being done against the Auto Rickshaw Drivers who Overcharge, Refuse, Misbehave, Refuse using Meter, Abuses and what not...
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Aug 14, 2020
Complaint marked as Resolved 
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this is regarding auto complaint for DLIR I 7219 not using his meter and demanding more money.
We need to go to mehrauli from dwarka sector 2.(bindapur dwarka)

Auto Rickshaw — tearing clothes

I live at Maninagar in Ahmedabad. Today I hired a taxi. When I got out of the rikshaw my pent got slight tore. This was due to torn body of rikshaw. I travel rikshaw twice a day and always I have to be careful. Is there any agency who checks or certifies rikshaw? Those rikshaw driver do not get fix this body and keep working in same condition. I do not care about appearance about ikshaw what to do when our clothes tear due to torn rikshaw body?
I live at Maninagar in Ahmedabad. Today I hired a taxi. When I got out of the rikshaw my pent got slight tore. This was due to torn body of rikshaw. I travel rikshaw twice a day and always I have to be careful. Is there any agency who checks or certifies rikshaw? Those rikshaw driver do not get fix this body and keep working in same condition. I do not care about appearance about ikshaw what to do when our clothes tear due to torn rikshaw body?
Rikshaw No. is GJ1 BT 2440
We are talking about this like it is very rare. I think the best way to takle with this problem is to get an officer of the law enforcement to go around Delhi in Civil Dress and take action right then and there. But with our goverment that will never happen. It is a very simple procedure if the cop doesnt take bribe and takes action instead. I am no genius to think of this. It is very simple and should have been done long ago. Then we will not require people to waste their time going on this site. But I know all this effort of mine will go in vain. Chao. Good luck Delhi folks.

Autorickshaw — Drunk driver, overcharging and getting in a brawl


I would like to bring this incidence with auto no. KA05C 5871. The driver was probably drunk, refused to drop me at the designated spot, refused to go by meter, and started a brawl on this subject. Bangalore autorickshaw drivers should really be called paid lifts, as they ralways go as per their wish, never ply by meters, and when they do, the meters are usually tempered with.

Will the authorities do something? There is not even a system like Delhi, where you can easily complain of such instances.
On 21st September 2009 at Jagat Puri, near Karkardooma I stopped an auto rickshaw and asked for going Dilshad Garden. The time was 19.20 (7.20 P.M.). He refused to go on that side. At that time I was suffering from fever and was unable to stand so long. I am 60 years of age. Please infrom me any action taken by you.


Mukesh Kapoor
I hired an auto no. DL1R F 1033 from V3S Shakarpur to Dilshad Garden at 22.15. He asked rupees 60 as fair and denied to go with meter. At reaching point i.e Dilshad Garden, total amount was 48.30 in meter but he charged Rs. 60 at 22.25. Please take necessary action and obelige.

Mukesh Kapoor
I was wating for an auto at Rohini, Ayudha Chowk, Sector- 3 bus stand and auto rickshaw 9562 DL1RF refused to go to Jank Puri Districk Center, Metro Station. Because of traffic on roads and also he was asking for Rs. 90 though if you go by meter it comes Rs.54/- I Request you to kindly take necessay action for these autos. They alwasy refused to go to your destation.
Today at 12 15 pm I wanted to go to RK Ashram metro station from Gole Market.There were 3 autos standing there.First one asked 25 rupees for a distance that is hardly 1.5 kms..I noted down the No.immediately which was DL-1RK 6425. The second was demanded 20 rupees the no.was DL-1RE 1025..The third also asked for 20 rupees and finally when I went crazy he agreed to 15 but that was not what I wanted I saw the meter read 10 rupees..i still gave him 2 rupees more(i know that is not a lot but it is more ) he threw it on the ground..its no. wasDL-1RJ I know that they are also harrassed by the Mafia and all but that doesnt mean they will harrass general public and surely they really misbehave..I am looking forward for some action.I tried to call the no. ([protected]) but that doesnt exist and sms also to 6767 which is also out of service guess.Please help.Thanks
I was waiting for an auto at Delhi bypass ( Near Azad pur ) and auto rickshaw DL IRF 6973 time 14.10 refused to go to Rohini Sector 5. Because of not accepting his demand he was asking for Rs. 70 though if you go by meter it comes Rs.32/- I Request you to kindly take necessary action for these autos. They always refused to go to your destination.
I suggest everyone to call directly to Transport Dept at[protected], this way I think the action is faster.
i stay in janakpuri and whenever i take an auto to travel to places like tilak nagar, south ex, rajouri garden etc all the autowalas ask for more money . i havent seen any use of meter in del. It is really shameful because delhi being the capital city has no rules and actions . i alwayshave to argue for this reason. i have stayed in mumbai, pune and bangalore but never had to face this difficulty. i am really shocked to see inspite of so many complaints no strict rules are initiated. For this reason travelling has become a headace o[censored]s. i have noticed other people facing the same problems .
I agree that the autorickshaw are charging extra and they used to ignore to were ever u want to go but we cannot ignore this we all have to do something against autorickshaw drivers.
.we have to do there complaint,
.we have to tech them a lesson so that they will not do this kind of misbheviour with anyone.
I Took an auto from Rajouri garden to Lajpat nagar. he asked me for Rs 100. I asked him to go by meter. He said that meter will charge more than rs 100. His meter was on. on reaching there he refused to cross the red light of Lajpat nagar and go further. somehow i managed him to go furher. It was Rs 95 shown in meter and i was ready to pay him Rs 100 but he asked for rs 120. on refusal he abuses me in front of everybody and use many bad words. these autowallas have no shame and no guilt for what they are doing. His no is DL1R L 0795. Please punish him and cancel his License immediately.
I stayed at uttam nagar. this complaint is against all the auto wallas of this area ( uttam nagar bus terminal). they never go by meter. and always charge twice thrice of actual charges. if you say that you will complaint to plice they will say " what police will do and go and complaint if you can" they will abuse you and I am sure they are not afraid of anybody. Please take action against them Please have a visit of this are and see their nuisance yourself.
Today My Mother went to her dentist by an Auto No. DL 1 RH 1412 from Shalimar Bagh to Gujrawala Town. Firstly he did not go by meter.
Secondly he demanded Rs. 40 for a distance that would actually cost Rs. 22 Approx.
He settled at Rs. 30.
He left her around 500 mts. away from the destination and advised my mother to take a walk.
When She requested him to drop her at the destination, he bluntly refused.
My mother got down and offered him Rs. 25 but he said "Poore Paise loonga nahin to tumhara purse cheen loonga." ( I will charge the whole amount otherwise will snatch your purse.)

My mother warned him that She will complain to which he said that he is way above the law and is a daily court goer and i should do whatever i could.

The lady passenger for whom the Auto driver left my mother away, also advised my mother to pay him and their is no point trying to teach such people.

Such state of anarchy is highly shameful and pathetic.
Today, on 25th feb, 2010, I was looking for an auto at New Delhi railway station for JNU. The auto drivers asked 200, 150 rupees whereas it comes around 100 or little over that in actual. First they do not go by their meters and then they ask fares whatever they like. Now they tell that they have to pay 30 rs. parking fare so they are charging more money. What is the rule regarding this. Should they be charging like this. Just one month before they used to charge around 120 and suddenly they have hiked the fare. The other thing is that they will take a bit less money (or whatever you are offering at your maximum) but one or two more passengers have to be accommodated. This is very problematic. Why do people hire autos? Just for the comfortability not to be crammed with so much of luggage and other people. If anybody is willing for this then it's another issue. There is no checking whether autos are running with meter or not. They charge whatever they like.
The condition is really pathetic. Traffic police should do something. This is the condition of people who live in the city then think of those who are new to the city. The poor chaps are always to be bluffed by these auto drivers. The govt. must take stringent action, penalize them and always let them run by meter.
Complaint against TSR AUTO No. DL 1RK 8069

I am aware of the fact Delhi Traffic Police is taking strong action against errant/delinquent Auto/Taxi Driver who misbehave with people and commuters. However, the ground reality is that they still continue to harass common man.
On 15.3.2010, I alongwith my aged mother was harassed like anything by TRS Auto Driver plying TSR No. DL 1RK 8069.
My mother and myself had gone to Himachal Pradesh and arrived to Delhi on 15.3.2010, I asked so many TRS Drivers to hire auto from ISBT to Sadiq Nagar but no body was agreed to go there. Thanks to your department for having prepaid booth at ISBT (Ring Road), concerned official booked one Auto No. DL 1RK 8069 (at around 7 p.m. from ISBT to Sadiq Nagar, paid Rs.89/-). Copy of receipt is not with me because when the journey was completed I handed over the same to TSR Driver but the record will be available at ISBT counter.
As the Auto Driver was not interested to go, after being compelled by one of Traffic Police Constable, we sat in the said Auto Rickshaw. Our problems started from there itself as he started making excuses and started harassing us. At last after arguing with us for about 30 minutes, he started his auto and would stop after 5 minutes at Ritz Cinema hall and approached other Auto Rickshaw Drivers to drop us at Sadiq Nagar but no body was agreed. He shouted on us saying that why you people comes to Delhi, when I said I have been living in Delhi for the last more than 30 years and what problem he has since I am using public transport. He replied “then why we had not boarded to DTC bus in place of his Auto Rickshaw” he further shouted at me and said that he (Driver) did not post a letter to me to come back to Delhi. To reach from Ritz Cinema to CGO CNG Gas pump, he took almost 2 hours. Then, he stopped his auto at CGO Complex Gas station in the garb of filling CNG.
During the whole journey he insisted us to pay Rs.30/- extra if we want to get down at Sadiq Nagar and threatened us in case I would not accept his demand he would force us out of his TSR road side rather than drop us at our residence. When I refused to pay more he forced to drop us at out side Sadiq Nagar.. When I refused to hand over the receipt issued by your department at prepaid booth at Kashmere Gate (Ring Road), he gathered others Auto Rickshaw drivers and forced us to hand over the same.
In view of the aforesaid facts, I am constrained to lodge a complaint against the said errant Auto Driver for harassing and misbehaving with me and my aged mother and requested to higher authority of Traffic Police to take stern action against him.
I invite your personal attention towards this issue and request your goodself to direct the concerned authority to take necessary action against the said errant TSR Driver so that he must learn a lesson and will not misbehave with anybody in future.
Please acknowledge the receipt with request to inform me what action has been taken against him.

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