[Resolved] DHBVN Ltd. — Complaint reg. excess payment to DHBVN Ltd. | |||
Reminder Please refer to my earlier complaint. Due to wrong entry of meter reading by DHBVN person (A/c No. LL11/0149 K No. [protected]), I had to make an excess payment of approxi. Rs. 1500/-. In Jan. 10 cycle, the reading was shown as 19796 (due to typing error) instead of 20122 and a bill for only 29 units was raised against 355 units actually consumed. In March 10 cycle, consumption of 864 units was shown against actual usage of 538 units. Thus, I had to make payment of Rs. 4701/- (Rs. 970/- for 1st bill PLUS Rs. 3731/- for the 2nd bill) whereas I should have been billed for approx. Rs. 3200/- (Rs. 1250 for 355 units (1st bill) and Rs. 1950/- for 538 units (2nd bill) = 3200/-) thereby excess payment of approxi. Rs. 1500/-. It is requested to kindly refund / adjust the excess payment of Rs. 1500/-. Thanx M.D. Sharma, 503, Urja Vihar Society, Sec. 45, Faridabad. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
dear sir,
My complaint is that dhbvn people don't come to check meter reading. They just send bill on guess basis.
My meter Sr. No. is 560706.
K.no. :- [protected].
My meter reading at present is 396 . But they have already taken money upto 494 and have sent current bill for reading
560.
My request is that they should come to check reading and prepare bills accordingly.
my bill should be reduced to zero as I have already paid money for more units
SUSHA MAURYA
Gali. No.12, Vinay Nagar Agwanpur Faridabad.
My complaint is that dhbvn people don't come to check meter reading. They just send bill on guess basis.
My meter Sr. No. is 560706.
K.no. :- [protected].
My meter reading at present is 396 . But they have already taken money upto 494 and have sent current bill for reading
560.
My request is that they should come to check reading and prepare bills accordingly.
my bill should be reduced to zero as I have already paid money for more units
SUSHA MAURYA
Gali. No.12, Vinay Nagar Agwanpur Faridabad.
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+91 124 232 2427
+91 124 230 1090
Infront Government Petrol Pump, Mehrauli Road, Gurgaon, Haryana, India - 122002
Is there someone to listen genuine complaint of customer?
I am even not able to pay on elect bills online due to dhbvn site problems.several online complaints made
but no answer from dhbvn