[Resolved]  Dish TV Connection With Recorder — DISHTV Connection with Recorder Not installed

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South Delhi, Delhi

DISHTV Connection with Recorder


TO:
[protected]@dishtv.in
Message starred Tuesday, 11 December 2012 3:47 PM


DISHTV Connection with Recorder
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Purushottam _Sinha on Dec 7, 2012
NOT INSTALLED
Dear Sir

I have Purchased A new connection on[protected] vide Transaction No. HQ-10/11/12 RI- 189132, but my connection had not installed
I have complained a lot them for installation but they not respond for connection, in last i have decided to cancel the deal & purchase other operation connection in view i have talked them and e-mailed them.


But then had not replied me till now. and also neither returned my money nor even talked me


some of email sent to them are in trailing

You are requested to suggest me what to do


Regards

Purushottam Sinha
[protected]


Complaint against Token No. 189132

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FROM:
aman sinha
TO:
[protected]@dishtv.in
Message starred Wednesday, 21 November 2012 11:58 AM
Dear Dish TV

I have purchase your product on[protected] vide my Token 189132, but my product is not reached at my place. I have called your customer care centre but they could not specified me.
I am still waiting my Dish TV connection.

You are requested to deliver my product and connect with my TV

Regards




Purushottam Sinha
+91 [protected]

Fw: Token No. 189132 (Connection of 1 No. DishTV with Recorder )

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FROM:
aman sinha
TO:
[protected]@dishtv.in
Message starred Saturday, 1 December 2012 1:01 PM
Dear DishTV

I have purchased your product (Connection of 1 No. DishTV with Recorder ) on[protected]

I am very disappointing that I Have booked A new connection on[protected] vide Transaction No. HQ-10/11/12 RI- 189132 from my Bank account details of which is as follows :-

Name :- Purushottam Kumar Sinha
Account No. SB/ 01/009012
Neft Account no. :- SB01009012
Bank Name : - Corporation Bank
Branch :- Sarita Vihar
Deducted Amount from Account :- 990 for Connection of 1 No. DishTV with Recorder

But The connection is still pending

Purushttam Sinha
+91 [protected]
----- Forwarded Message -----
From: aman sinha <[protected]@yahoo.com>
To: "[protected]@dishtv.in" <[protected]@dishtv.in>
Sent: Tuesday, 27 November 2012 4:37 PM
Subject: Token No. 189132 (

Dear Dish TV.

I am very disappointing that I Have booked A new connection on[protected] vide Transaction No. HQ-10/11/12 RI- 189132.

BUT I AM STILL AWAITING FOR THIS CONNECTION,

I HAVE ALREADY E-MAIL TO YOU ON[protected], AND REGISTERED A COMPLAINT TO YOUR REPRESENTATIVE MS. RAKHI/ NITIN SHARMA / RAKES / MR. VIKRAM (SR. EXECUTIVE)

NOW I DID NOT WANT THIS CONNECTION BECAUSE YOUR REPRESENTATIVE / DEALER DO NOT WANT TO WORK, YOUR MR. VIKRAM (SR. EXECUTIVE) HAD PROMISED ME ON[protected] THAT THE CONNECTION WILL BE INSTALLED WITH IN 24 HOURS BUT NO RESPONSE FROM YOUR SIDE

SOME OF MY CONVERSATION ARE ATTACHED WITH THIS MAIL.

NOW I WANT TO CANCELE THE DEAL AS NO RESPONCE FROM YOUR SIDE
YOU ARE REQUESTED TO REFUND MY MONEY / INSTALLATION FEE IMMEDIATELY.

And call me after cancel the deal and refund the all money to my account.

Purushottam Sinha
+91 [protected]





Re: Complaint against Token No. 189132

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FROM:
Customercare

TO:
aman sinha
Message starred
Wednesday, 21 November 2012 1:03 PM
Dear Customer,

Thank you for writing to us. This auto-acknowledgement confirms the receipt of your e-mail.

Kindly allow us to get back to you shortly with a resolution.

If you are an existing customer and have not mentioned your correct VC Number or Customer Identification Number in your e-mail, please revert with the same.

We value your association and assure you of our commitment to serve you with a smile.


We would also like to inform you that Dishtv has recently introduced a new service to enhance your service experience with us known as Call Me.

Call Me enables you to speak with us anytime by simply sending an SMS from your registered mobile no. and we will give you a prompt call back. Simply type DISHTV CALLME and send it to 57575
Hi Sinha007_purushottam,

A new Gyanwave account has been created for you.

Click the url below to activate your account and select a password!

http://support.gyanwave.com/register/Q51iYIbUueYcpfMuLJnj

If the above URL does not work try copying and pasting it into your browser. If you continue to have problems, please feel free to contact us.

Regards,
Gyanwave

Dear Sinha007_purushottam,

We would like to acknowledge that we have received your request and a ticket has been created with Ticket ID - 405.
A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours).

To view the status of the ticket or add comments, please visit
http://support.gyanwave.com/helpdesk/tickets/405

Thank you for your patience.

Sincerely,
Gyanwave Support Team



Re: Token No. 189132 (Connection of 1 No. DishTV with Recorder )

Hide Details
FROM:
Customercare

TO:
aman sinha
Message starred Saturday, 1 December 2012 1:02 PM
Dear Customer,

Thank you for writing to us. This auto-acknowledgement confirms the receipt of your e-mail.

Kindly allow us to get back to you shortly with a resolution.

If you are an existing customer and have not mentioned your correct VC Number or Customer Identification Number in your e-mail, please revert with the same.

We value your association and assure you of our commitment to serve you with a smile.


We would also like to inform you that Dishtv has recently introduced a new service to enhance your service experience with us known as Call Me.

Call Me enables you to speak with us anytime by simply sending an SMS from your registered mobile no. and we will give you a prompt call back. Simply type DISHTV CALLME and send it to 57575



Hi Sinha007_purushottam,

A new Gyanwave account has been created for you.

Click the url below to activate your account and select a password!

http://support.gyanwave.com/register/Q51iYIbUueYcpfMuLJnj

If the above URL does not work try copying and pasting it into your browser. If you continue to have problems, please feel free to contact us.

Regards,
Gyanwave

Dear Sinha007_purushottam,

We would like to acknowledge that we have received your request and a ticket has been created with Ticket ID - 405.
A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours).

To view the status of the ticket or add comments, please visit
http://support.gyanwave.com/helpdesk/tickets/405

Thank you for your patience.

Sincerely,
Gyanwave Support Team


I am very disappointing that I Have booked A new connection on[protected] vide Transaction No. HQ-10/11/12 RI- 189132.

BUT I AM STILL AWAITING FOR THIS CONNECTION,

I HAVE ALREADY E-MAIL TO YOU ON[protected], AND REGISTERED A COMPLAINT TO YOUR REPRESENTATIVE MS. RAKHI/ NITIN SHARMA / RAKES / MR. VIKRAM (SR. EXECUTIVE)

NOW I DID NOT WANT THIS CONNECTION BECAUSE YOUR REPRESENTATIVE / DEALER DO NOT WANT TO WORK, YOUR MR. VIKRAM (SR. EXECUTIVE) HAD PROMISED ME ON[protected] THAT THE CONNECTION WILL BE INSTALLED WITH IN 24 HOURS BUT NO RESPONSE FROM YOUR SIDE

SOME OF MY CONVERSATION ARE ATTACHED WITH THIS MAIL.

NOW I WANT TO CANCELE THE DEAL AS NO RESPONCE FROM YOUR SIDE
YOU ARE REQUESTED TO REFUND MY MONEY / INSTALLATION FEE IMMEDIATELY.

And call me after cancel the deal and refund the all money to my account.

Purushottam Sinha
+91 [protected]