[Resolved]  Dish TV DTH — Package Cheating

Pls do not go to what their Brand Abassador SRK claims about the features. I bought a conection 4 yeas ago, an year later when I bought another TV set, I was lured by their child connection offer which featured the same number of channels but at a discounted price (300 for parent and 100 for child) just for the loyal customers. Later on they changed the packages and there was a hell lot of confusion. I talked to their customer support several times but didn't get the clear picture as how much they are charging and for what, but when I did an analysis of what I'm paying and what I'm seeing, I came out with the conclusion that they have taken away the child connection privilege and they are giving me lesser number of channels on it. When i talked to them, they said for the same number of channels, I will have to pay them exactly the same amount for both the connections. I told them that this is cheating and I cannot get out now as I have already invested for their 2 STBs, which would become useless if I go to some other service provider, to which they replied they can't help. Even a company like Reliance Communicaiton is honoring its words like by having reliance "pioneer" offer customers enjoy all the privileges which they were offered in the beginning.
Besides, Dish TV maintenance and equipment quality is very poor. Have to make at least 4-5 calls before a technician visits and once fixed the same problem resurfaces after a few days. I have already given up the hope and am thinking of shifting to some other DTH service provider. Would strictly warn all the readers or prospective buyers to keep away from Dish TV. "Wish Karo, Dish MAT Karo"