[Resolved] Dish TV DTH — Worst service ever | |||
At first , my sincere advice to all Indians , please avoid dish TV DTH . The way India united against corruption, in some way we should unite against the private service providers who provides even worst service than Govt agencies. At least they suppose to help the customers at the cost of what they charge us. The monopoly of dish network on DTH is just too much. it has got poorest customer care and I gurantee you will just be frustrated by their monotonous replies. No commitment on what they say and no prompt response for any service you need for them . Being in a city , complaints are unanswered for days , then forget about rural areas. Roping Saharukh khan as endroser does not help a customer , rather good service helps. Please avoid dish tv connection in future . At least it is my duty to let know my fellow Indians about this before they become a victim. Jai Hind.... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0255 0000 [All Lines]
+91 11 6001 3474 [Northern India]
+91 44 6001 3474 [Southern India]
FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
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Hi,
With due regards ...
I am not sure if anyone will read this email or it is directly redirected to some junk folder.
If someone is really seeing this mail then I would request him/her to read till end.
I just want to let you know how I am feeling about myself of being a Dish TV HD DTH customer .
And I am wondering is it really the Asia's largest DTH Company . It may be true as you guys are in market for years. If the kind of service that you provide goes on ..I am sure you wont be.
You guys have the poorest pf poor customer service. A bunch o[censored]neducated who does not even know how to speak are there in customer care. You dont have escalation procedure. If some one is not satisfied with the representative, he can not complain to higher authorities. No transparency in complaints and resolution systems. Those guys just reply you with all common answers except for what exactly you need.
They dont bother to resolve your complaints. I personally registered many complaints in last 5 months, none of them are addressed till now. And they will never be answered too.
What is making you guys to feel like Govt officers. At least they are doing better job now a days ...far better than you. Your service is just pathetic. Its a torture. We dont have proper legal system, otherwise you guys should be behind bars for mental harassment.
If you do Google on "DTH complaints india", then you can see how many complaints on Dish Tv's name and how many are with others. You are NO 1 in this regard. How shameful it is. But you guys are simply unaffected by it. I think you have got a whole bunch of INEPT team whose motto is not to deliver.
I salute your guts of being a private company and providing such pathetic service still exist on market. I am going to create online awareness ... creating blogs and in facebook and will request for not to opt for this service.
Roping Saharukh khan as brand face does not help ..but good service and customer feed back helps.
Hope you will understand it now.
My VC number :- [protected]
I expect a call from higher authorities.
My Case :- My last complaint was regarding some alignment issue which was not resolved yet after calling to customer care for more than 5 times.