[Resolved]  Dish TV — set top box not working

set top box not working
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Aug 13, 2020
Complaint marked as Resolved 
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my set up box is not working please help immediatly

Dish TV — not working properly

I using dish tv connection which is only three months old now.
My vc no is [protected] .i have logged a complaint at the call center no last week and till 3 days no one came to my home after that one technician came but that time there was no electricity he went with out doing anything.
next day when i called customer they told me that fault already closed by the engr.then i have to raise a fault again.
Then engr came and fixed the problem.he changed LNB and charged 300 from me.and he has not given any receipt for that.
But still the things are not wokring fine.i am trying to call customer care from last 3 days .But unable to get through.I called more than 6 times and every time call duration was more than 10 minutes.
So pls tell me is this the service which you supposed to give?
and who will compansate the loss cause to me due to your probelm.
I want all this to be sorted out first and then the compansation due to poor service.more than Rs 100 calls i alredy made to call the customer care.
i have logged a copmlpaint on 17/06/[protected]
and mailing the customer care from that day but no one came yet.

DishTV — setup box is not working

I mr. Pravinkumar my [protected] [protected] in the name of mr. Veeras.j.s. residing at bangalore, koramangala 8th block, 2nd main, 156, 3rd floor.
given so many complaint from 2nd Oct.08. & asuared within 24 hour, still not attended by anybody,
I request y please do the needful as soon as possible.
thanking you
dear dish tv managment,
i request to our dish tv setup box is properly not working and show image in tv is Card Refresh Error so pls reply and my dish tv smart card number is [protected]-8
my set top box is not working . it is blinking again and again and
set top box not starting.

dish tv india/set top box — not cover warranty

i purchased dish tv set top box 11/9/2008 some problem in set top box last week .dish tv service centre B-10 LAWRENCE people told me your settop box not in warraty they charged 500/- i want to know that what is the meaning of warranty one year .i file case against dish tv in consumer court matter of not a money such a big company cheated all india people

mahtab alam
Dear sir,
Lot of promises but no Job done.
Colonel Jagmohan
From: [protected]
To: [protected]
Subject: FW: SET-UP-BOX FAULTY VC [protected]
Date: Tue, 17 Feb 2009 10:46:27 +0530

Dear Sir,
Further to my mails dated 5 Feb, 10 Feb & 14 feb 09, It is really shocking to note that no cognigance has been taken of the complaint so far. Donot tell me that such a big organisation cannot keep up the promises as requested by the customers after taking the advance money for AMC. In case I dont hear from you in resolving the issue with in next 48 hours, I will be left with no other option than to report the matter to higher authorities or go to the consumer court. Needless to say all this I want a fast resolution at your end.
Colonel Jagmohan (contact No. [protected])

From: [protected]
To: [protected]
Date: Sat, 14 Feb 2009 16:50:59 +0530

Dear Sir,

It is really shocking to note that the problem is not yet resolved. A big organisation like yours is not able to resolve the problem till date. I hope someone is kind enough to look into the problem immediately.

Col. Jag Mohan
Contact No.: - [protected]

> From: [protected]
> To: [protected]
> Date: Thu, 12 Feb 2009 08:44:43 -0800
> Dear Sir/Ma'am,
> Thank you for writing to dishtv.
> This is in reference to your e-mail regarding repair of Faulty STB of VC [protected].
> We sincerely apologize for the inconvenience caused.
> We would like to inform you that as per telephonic conversation with you on [protected], we will surely be doing the needful. Kindly note the reference number for the same is 20924328.
> Kindly revert us for further assistance.
> Reassuring you of our commitment towards best services.
> Thanks and Regards,
> Santosh kumar
> Customer service
> dishtv
> We are pleased to inform you that we have added a new feature 'Messages' in dishtv menu. This will keep you up to date with the latest buzz, programmes and latest deals being offered by dishtv. To access 'Messages', go to Menu, scroll down to my dishtv space and select 'Messages'.
> First time on TV! Premiering Madhur Bhandarkar's FASHION starring Priyanka Chopra on Movie on Demand. Starting 5 Feb. To order from your Registered Mobile Number (RMN), SMS MOD 50436 and send to 57575. To order from any mobile number, SMS MOD <your 11 digit VC no> 50436 and send to 57575. (This is a paid movie @ Rs. 75 (inclusive of all taxes) and not redeemable against any offer)
> ============================
> Dear Sir,
> This is to inform you that I had mailed you regarding Set-up-box faulty on 05 Feb 09, but did not hear anything from your side. on 10 feb 09, I had complained about the same to customer Service on Telephone. On our complaint person visited my residence, To my surprise he wanted to take away the system for repair. Let me tell you its of no use if the set-up-box goes bad in hardly one year eight months. It means there is something wrong with the quality of product. In view of this, I would request U to replace the set at the earlist.
> Regards
> Colonel Jagmohan (contact no. [protected])
> _________________________________________________________________
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Set-top box is not working my vc no [protected]
my dish setup box is not leaving its red blink it is not turning on from half a hour so please if you make any sort of help to us so make it urgently.

and please send your opinion at


Dish TV — Not turning up to repair

my VC [protected]. i have given complain around 15 days back, complain No.VC/4/788. the peson came and found there was some problem with the clamp at antenna, he asked us to get the clamp. we asked him to come next day . we brought the clamp next day and called the technician to come and repair. the person did not turn up, since then we have been everyday calling the agency and the person but they dont turn up to repair. Now they say that payment was not given to them. how can i give the payment before completion of work. Also how can i give the payment untill unless the person comes to collect it.

DishTV — dish is not working properly

my dish setup box is not leaving its red blink it is not turning on from half a hour so please if you make any sort of help to us so make it urgently.

and please send your opinion at

Can some one help me the settop box is blinking and not startup, the blinling LED colour is yello/orange and not green.

Any solution will be appreciated
the settop box is blinking and not starting up, it is just blinking LED colour is orange and not green. its more tahn 2 days. can anyone help me out ?...
I fully agree with the complaint been posted. Even my set top box was blinking and taking around 30 minutes to stabilize, gradually the duration got increased to one hour and now ultimately no light is blinking. This seems to be an universal problem which I was not aware earlier or else I would not have chosen this option. Got motivated but now I am realising when the dealer is also not entertaining to listen to my problem and handing over a phone number where no one is lifting the phone.

After sales service is very poor, they may take little extra money but must attend the problem at home. Who will now run around to get it repaired through multiple visits.
YEs very much the same DISH TV Setup Boxes have this universal poroblem and its common htey have to rectify it for free rather than charging for this as its with almnost every one
same problem has now started up on my Dish TV set top box (Zenega). For over 2.5 years it has worked well though. Not sure if any of you guys found a solution to this...if yes, please reply. Don;t think Dish or even the seller is going to do much to help me out.
i am also having same problem. if anyone found solution then please tell me also
i am having the same issue, the lights used to blink for around 30 min and yesterday its started blinking aid its the same tinn now its been more than 24 hrs still blinking ... any idea how to solve the issue,
my stb is blinking since 2 days n not getting started. plz give some idea to start.
Hi there,
My Dish TV Set Top Box (STB) is not working, the LED keeps on blinking and nothing happens on Screen. STB No. 0739ABF07DS24885.

Can some one help me "How do i get it repaired?" Where is the service station around Panjim - GOA?
It is great inconvinience without watching TV at home.

Please help me.
Thank you.
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    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
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