[Resolved]  Dish TV — Money Refund

Address:

Gautam Buddha Nagar, Uttar Pradesh

Hi,

On Sept 24, 2012 I was planning to buy dishtv using internet. I used net-banking to make the payment of Rupees 990/-. Then, due to lost connection I never got any confirmation, so I called dishtv and they said they never received any money.

From my bank transaction detail I saw that the money has been taken from my account. I waited a week or so expecting an automatic refund, which usually happens when there is any network issue in the middle of any financial transaction. Never received the refund.

I spoke to my bank and they said that the money has been credited to an account, which I believe is the payment processor for dishtv.

So far I have sent 3 emails to dishtv customer service in every 1-2 weeks, after every mail, I receive a phone call with a message that they are working on the refund.

It is getting close to two months, I am still waiting for the refund.

Please help/guide me, how we can recover this money.

Please call my mobile[protected], if you need any further information.
Sincerely,

Pradipta Mohanty