[Resolved] Dish TV — Channels not coming despite payment

mitva121978

from Pune, Maharashtra

Address:

Pune, Maharashtra

VC number : [protected]

Problem : Not getting many channels despite being part of my subscription (like CNBC, Zee, star, Sony etc)

After switching on the TV & set-top box, many channels (as stated above) do not come. Sometimes these channels come after 15-20 minutes & some times not even many hours. However, some channels like ETC, DD channels, Audio channels comes immediately.

I contacted customer care many times but they have not been able to solve the issue. This issue is now present for almost 10 days.

Now I really getting fed-up with the problem. Request you to look in to the matter immediately & do the needful

Thanks & Regards,

Amit Aggarwal
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Ajai Maru

from Hyderabad, Telangana

Dish TV — Channels Not coming after payment

I Pranlal Bhagwanji Maru VC No. [protected] have been complaining since 15 th April, my compliant numbers are 57396086, 57442354, 57450585, 57455689, 57466519, 57485655, for which no action has taken till now, we are getting message on the TV " Recharge your dish tv to avail services" my recharge expires on 5 th of May, 2011.

All my signals on the set top box are more than 70%, I have taken my Set Top Box to dealer on 16 th of April,2011, there also same message "Recharge your dish tv to avail services" coming , I have lost up to 70 Rs, on phone calls for complaints and four days premium without watching the TV, Please advice what I need to do in order to get your services at earliest.

Best Regards

Pranlal Bhagwanji Maru
[protected]
[protected]@yahoo.com

Ajai Maru

from Hyderabad, Telangana

at about 6 pm i got a message on my cell phone saying my complain is resolved but this not true ... i am facing the same problem after changing my set top box ... i want serious action to be taken as this is the 4th day after innumerable complains ... the problem has not been solved ... your promise of sending a technician has not been kept.. is this how you treat a Senior citizen who is 84 years old and has only entertain in life through television ??? this was not expected from your company ..

girishpc

from Rajahmundry, Andhra Pradesh

DishTV — Channels Not Coming

I have upgraded the DishTv service from SD to HD and assured was the service of all channels will be coming on the same day. Payments are collected in Cash. But after 3 days there is no service I have made several calls to the dealer & DISHTV but no service. It is cheating the consumer directly.