[Resolved]  Dish TV (Zee Network Pvt Ltd) — Demanding downgrade charge

Address:

Bardhaman, West Bengal

Dear Sir/Madam,

Myself Sourya Suvankar Swain,I am using DISH(vc no- [protected]) tv for last 2.5yrs, & I was viewing gold pack(225 per month),actually before 3month there was some offer was going on, thst was if we recharge for 3month at a time then I can able to see gold saver pack(275 per month),this offer was provided by them. So i recharge my dish tv of amount 670 on 04-June-2010 & my last recharge date was updated to 06-Sept-2010 & I also able to see gold saver pack inpalce gold pack.
When I contacted them on 6-Sept and ask them wheather there is any charges applied if i will come to my Gold pack again.Then they told me that "no sir there was no charges demand from your side because this offer was provided by us".Then i told ok alright please activate my Gold pack again,they told me ok sir i forward your request(request no[protected] & kindly recharge immiedeitly.I told ok & then i recharged my dish of amount 500. But now they are telling me that if I downgrade my pack(that is Gold pack) then I have to give Rs 40 more.I was asking why I am going to give Rs 40 more because my package was upgraded due to you not for me.Then why i will pay,then they told me "sory sir we cant do anythink" I also asked them to repay my recharge amount but they dont.
Kindly help me Sir, what can I do ?
Why I am going to give downgrade charge becasue upgrade was done by dish tv team not by me ?