[Resolved]  DishTV — SATELLITE PROBLEM

DEAR SIR,



I WAS THE DEALER OF DISHTV AND I'VE STOPPED DISHTV SALES

BECAUSE ITS 3RD CLASS SERVICE PROVIDING TO ITS CUSTOMERS.


PLEASE NOTE THAT I WANT TO DO A COMPLAINT REGARDING DISHTV'S SERVICE.

KINDLY NOTE THAT DISHTV IS NOT PROVIDING DD CHANNELS THROUGH IT'S

SATELLITE CALLED NSS-6 AT 95 DEG. EAST. ACTUALLY DISHTV IS SHOWING

ALL THE DD CHANNELS FROM DD-DIRECT PLUS PACK BY IT'S NEAREST

DD'S SATELLITE CALLED INSAT-4B AT 93.5 DEG. EAST.



SO THE MAIN ISSUE OF COMPLAINT IS THE CUSTOMERS WHO IS USING DISHTV

ARE FACING THE PROBLEM OF DISH ALIGNMENT PROBLEM.

DISHTV IS PROVIDING ONLY 60 DAYS SERVICE TO IT'S

CUSTOMERS REGARDING DISH ANTENNA ALIGNMENT PROBLEM.

SO THE PROBLEM BECOMES AT ANY TIME AND MOST OF AFTER WARRANTY PERIOD.

AS PER PERCENTAGE ATLEAST 80% CUSTOMERS ARE FACING THE PROBLEM OF DISH

ALIGNMENT AND GETTING NO SIGNAL ON THEIR SET-BOXES, AND AFTER THAT

THEY HAVE TO SPEND 150-250 RUPEES TO ALIGN THE DISH ANTENNA BY CALLING

ANY ENGINEER OR RELATED PERSON AFTER 2 MONTHS OF WARRANTY.



SO, I KINDLY REQUEST YOU TO PLEASE TOLD TO DISHTV TO SHOW ALL

DD'S CHANNELS THROUGH ONLY BY THEIR OWN SATELLITE CALLED NSS-6 AT

95 DEG. EAST, SO THAT THIS MAIN COMPLAINT MUST BE RESOLVED

AUTOMATICALLY BY COMPANY ITSELF.



HOPE FOR AN EARLY ACTION FROM YOUR SIDE.


DHARMESH BAMROLIA
[protected]@rediffmail.com