[Resolved] DishTV — outstanding balance to convart vailedite&zrzroffer | |
Unduly outstanding balance charged dear sir, online transaction two submit web www.rechargeitnow. com so please my account Rs;500 my vailidite convert to account 1. Account Number : [protected] Transaction Date :[protected] Transaction Amount : (INR)250.00 Transaction Type : DR Transaction Description : IB SM TXN.ID- tory[protected] 2. Account Number : [protected] Transaction Date :[protected] Transaction Amount : (INR)250.00 Transaction Type : DR Transaction Description : IB SM TXN.ID- tory[protected] I (ramsingh) am subscriber of DishTV (VC number [protected]). My account showed Rs 250 outstanding in my DishTV account. We had not subscribed to DishTV in the said months of11-jun-2010 On calling up the customer care I was informed that I had subscribed to the services. On indicating to the customer care that I cant subscribe unless I pay my dues they had no answer. On my insistence a complaint with complain ID src-19/01/10-64207was registered. The executive also told me to go ahead with subscription for the current month and that the matter would be resolved within 24 hours. Following the conversation I recharged I had also posted the same complaint on DishTV's web page with complaint id .19/01/10-64207 On writing to them again after 2 days, I was sent a reply that my service was activated and there was no mention of the unduly charged Rs.500 As a consumer I hold the right to subscribe or not to subscribe. zrzrOffer Ala-Carte Package:on code no-2205 vc no-[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
I have recently recharged with Rs1400 as per scheme of dish tv I was to got 30% discount but they have not provide it it's totaly fake... totaly fake advetisement..., second point I have written email more than 12 time for change my package in silver package but still its showing gold pack, ...n Customet care responce is too bad... even dish tv have not toll free c'care no
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