[Resolved]  DishTV — DISH TV offers and cheating

Address:Lucknow, Uttar Pradesh

Sir,
I purchased Dish TV on 05 nov. 2012 in Rs.1690 with VC no. [protected]. I was told by the distributor and the installation engineer about the service pack of Super Platinum(Rs. 380 per month) free for two months alongwith the purchase.
But they did not meet their commitment and deceivingly they provided me with the Super Gold Pack (Rs.255 per month). I made a complaint for the same on 14 nov. 2012 in the customer care of Dish TV and received complaint no.[protected] and was told that my complaint will be resolved within two hours.
More than two days have passed but I did not get any response from dish TV.I want to lodge a complaint against dish TV in consumer forum for such fraudulent offers and cheating common man.
regards
VIKASH TIWARI
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dish TV — Fraud and Cheating

Hi,
I am dish TV subscriber for last 2 years and have4 connections at my home .
I have taken one parent VC no : [protected] and 3 child connections all in MAxi package .
Had always lotz of problems with payment and channel viewing.
had called many times to customer care and received very negative response form them.
But this time it has reached its limit.
i had paid for 6 monthly subcription for all the 4 Vs no of Rs 4995.All maxi connection including Colours.
Last week except for parent all child conenction channels like star one, Etv marathi were blocked.
When contacted customer care they told now they have stoped maxi connection on chid VC.
So either i have to pay extra for those channenls or convert them into child.
When i had taken connection parent fees is 337 and child is 174.
Now they say for child also 337.
Thsi is fraud from Dish TV, as they cant change my package in middle of my subscription.
and when asked for the termination and set top box.i got a rude reply that those are your property and do whatever with them.
I have 4 set top box and 2 antennas.I wish i could throw at their heads.
If i had to take the connectin with the same amount i would have gone for other like tata sky and all .
I am having 4 connections of Dish TV and still they Traet the customer as if they are doing some favour .
The call centre floor supervisor was Aparna .
I Want the child connections to be working with same Maxi packlage and 50 % subscription fees.Or terminate my service and take back the dish antenna andset top box and pay me .
Kinldy look iinto this matter or else i have to go to consumer court.
vc number

Dish TV — Cheat/Fraud

I am an existing customer of Dish Tv using an platinum package for past 3 years and I wanted an additional Child connection on my bedroom and for the same I contacted dish tv customer care and placed an order and they send me a technician on 12/07/10.

Now when I wanted to recharge I came to know that the connection they have installed was not child connection and so now I have to pay monthly charge of 325 Rs where for the child connection ( additional connection) it is just 160 Rs.

I told customer care that i booked a child connection and the monthly charge is 160 Rs and u are the people who send technician and now how u can say its not a child connection and I am also having a proof of it (application form).They have no answer other then " our system is in update ,pls call tomorrow "

My connection is Off now ,they have taken a installion charges of 1735 Rs
So inshort Dish Tv is a big fraud company ,What they promote or say is to cheat people.

I hereby request to all people pls be-aware and cautious when u want a dishtv connection.

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