[Resolved] DishTV — cheating by the dealer

vageeshabhat

from Mangalore, Karnataka

Address:

Karnataka

today morning i had called customer care centre of dish TV and given the complaint against shiva shakti associates Bangalore-21, who have negligently recharged on 16-12-10 ,but not changed my package to silver package as requested(receipt no. 308 of shiva shakti associates dated[protected]

due to this my recharge date has been preponed almost by one month and the connection has been deactivated unilaterally by dishtv.it is atrocious and amounts to cheating by dishtv.In my complaint I have held the dish tv responsible for all the mess created by its Representative Shiva Shakti Associates Bangalore. I call upon you to set right the things immediately without charging me any penalty,failing which i will be compelled to withdraw from clientale of dish TV and no more recourse to you.

Vageesha bhat (vc no.[protected] and mobile number-[protected])
A dejected customer of dish tv wishing to go to another service provider

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Aug 13, 2020

Complaint marked as Resolved

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Comments

santaus

from Mumbai, Maharashtra

I booked Dish tv on 7th feb saturday, and the appointment was made, 3 days back that means on 4th feb.
They booked order, call came from Noida (Customer Service Centre) . They gave confrmation that it will be done by 12th feb. Today is 13th feb evening, i came to know Shiva Shakti Associates was never aware of this. Even they had an AIRTL number:[protected].
I tried calling this number 8times a day for 7 days, every time phn is nt reachable.
aftre 8 days they are saying the phn number is incorrect:
the correct numbers are :[protected] and [protected].