[Resolved] DLF Infinity Towers Gurgaon — Misbehaviour by Security Personnel

[Resolved] DLF Infinity Towers Gurgaon — Misbehaviour by Security Personnel

R Rachna Keswani from Delhi, Delhi

Misbehavior This is to bring to your notice the very rude and irritating behavior by the DLF guards in front of the Infinity Tower, Gurgaon. Firstly the parking is very inadequate relative to the number of buildings in the complex. Secondly your staff is not at all helpful and is very rude at times and they do not know how to speak and explain things politely.. I had a massive misunderatanding with a gentleman today and he was unable to explain anything to me. On top of it he was very rude and misbehaved and raised his voice with me in public... He does not know how to speak with women... We are all educated people and we deserve a certain amount of professional attitude and I think nobody has a right to speak to any professional the way this gentleman did today.. Lastly, all your lifts have some issues or the other at certain point of time.. Maintenance is very poor.. I request you to please look into these issues.. Awaiting your response Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Binoy

from Gurgaon, Haryana

I faced the same problem "Misbehaviour by Security Personnel"
This is to bring to your notice that the Guards at DLF Infinity Towers Gurgaon -refused to allow my car in Free Visitors car park. I was visiting IBM Daksh(tower B).Time was around 3.30PM (11th Nov). I noticed the Free car park had space for at least 4-5 cars.When i asked why i am not allowed the personal was rude and told me, they have complete rights over this place.They told me i am not allowed to even check if there is free space available.I am not allowed to step inside there compound unless they give permission? This person told me he is the in-charge of the security but strangely was in civil dress.
Is this way your security in-charge behaves? I was not given any reason why my car was not allowed inside the Free visitors Car park.Is this person involved with the Paid parking people? He told me i have no business to ask why i am not allowed to park the car??On my way back when i asked the other SLV security persons, who this person was.They told me they are sorry and to leave this matter.They refuse to give the persons name.

Ajay Singh Rawat

from Mumbai, Maharashtra

I had a similar experience with the security guard and the parking agents. I was trying to park my car in front of the Infinity tower when the Parking agents starting misbehaving regarding the parking. When I protest against them they all gather up together and were ready to man handling with me. I tried to highlight the thing to security in front of the parking but end up with this conclusion that all these people have a good tie up and there is no need to waste the time here finally I went away from the place.