DoCoMo — deceiving | |||||
docomo have deceived me again, my screen had is message - sim card activation (activate,not now). i was confused at first and thought why could they deactivate my no. in the first place and then i pressed activate, 2 min later i get a message that i have subscribed south super star trivia pack and deducted Rs.30. i called the customer care and explained, message i got was sim activation and when i activated it, they activated some pack and its mistake and customer care at first said "why dont u use it, sir" i was surprised and said i didnt subscribe any service and reply came promptly saying it was my fault for subscribe, then i kept saying it not my fault coz some sim card activation message was send by docomo. customer care kept saying i was my fault, then i was frustrated and threaten them with complaint in local consumer court. But after some time hoping to speak to a manager in customer care, i called customer care but they just blocked my number and i tried with other docomo number and customer care again said it was my fault and it got disconnected and when tried it again that number was blocked too. now this second time i have faced this sort deceiving message and customer handling and this time i have complaint to police and will fill a compliant in local consumer court. docomo thinks it can con it own customer and get away with, and i guess they do same thing with other people, imagine the people who are illiterate who are deceived this way, docomo is getting aways with crores of rupees from crores of customer Was this information helpful? | |||||
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Docomo — unavailable service....no signal
To Docomo service providersDocomo service is unavailable / bad in Hassanayunipalem, vinukonda, guntur district, Andhra pradesh. plz do something before i switch to bsnl.