[Resolved] Domino's Pizza — hair in pizza | |||
my name is kiran ahuja i'm regular coustmer of domino's pizza but today i visit in dominos i got hair in my pizza than i called a sale counter girl she callded a manager i said them i got hair in my pizza his non be a serios he asking for a complemantry but why should i don't want a complemantry and argue with me and never say sorry not to be appolized i saw his name plate his name is mustaak he is a shift manager over there if manager behave like that what should we expect some other pls take action of that [censored] mustaak he don't have seance to how to talk to guest i'm standing in front of counter his going in talk his superior and when he talk his superior using obousing a bad words about me i saw in my own eyes please take some action of that guy thank you s KIRAN AHUJA Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
take some action about that
Reply
I had ordered a veg single combo, garlic bread sticks with cheese dip, and cold drink on 1/21/2015 at 10:38 pm from dominos sector 22 gurgaon. The order number was 246.
I received the incomplete order at 11:07 pm with no cold drink which he didn't even reported and just went away with the money.
When I called back to ask about the cold drink he said that he will deliver the cold drink in morning. How can that make any sense to anybody?
When I called back at the domino's he told me that the delivery will be made again in a few minutes but after completing garlic bread, 2 pizza's the delivery wasn't made and when called again he told me that he will make it now. What mistake did I made when I thought of ordering from domino's ?
To my surprise when I opened the third pizza I saw a left over side piece of a pizza on top the onion pizza and that piece had a hair in it.
What kind of negligence is it from domino's side. How can you expect to eat a pizza with special hair topping ?
When I called back to report this I asked him to connect to the manager which he tried but after a minute or so of waiting period he told me that manager is not here.
Then he said that he would make the delivery again.
Then he called again after 20 minutes asking that should he make a delivery. Can't your staff take discussions on their own?
It was 11:40 pm already and no appetite was left to have another failing pizza from domino's so I asked him to reimburse the money of pizza with the hair and coke with taxes tomorrow morning.
Now thinking that such negligence and so low standard domino's showed tonight has made me think how many I failed to notice such a thing and had someones hair.
I want proper action to be taken and reimbursed.
Attaching the pictures to prove my point. You can clearly see the hair and state of the pizza delivered.
I received the incomplete order at 11:07 pm with no cold drink which he didn't even reported and just went away with the money.
When I called back to ask about the cold drink he said that he will deliver the cold drink in morning. How can that make any sense to anybody?
When I called back at the domino's he told me that the delivery will be made again in a few minutes but after completing garlic bread, 2 pizza's the delivery wasn't made and when called again he told me that he will make it now. What mistake did I made when I thought of ordering from domino's ?
To my surprise when I opened the third pizza I saw a left over side piece of a pizza on top the onion pizza and that piece had a hair in it.
What kind of negligence is it from domino's side. How can you expect to eat a pizza with special hair topping ?
When I called back to report this I asked him to connect to the manager which he tried but after a minute or so of waiting period he told me that manager is not here.
Then he said that he would make the delivery again.
Then he called again after 20 minutes asking that should he make a delivery. Can't your staff take discussions on their own?
It was 11:40 pm already and no appetite was left to have another failing pizza from domino's so I asked him to reimburse the money of pizza with the hair and coke with taxes tomorrow morning.
Now thinking that such negligence and so low standard domino's showed tonight has made me think how many I failed to notice such a thing and had someones hair.
I want proper action to be taken and reimbursed.
Attaching the pictures to prove my point. You can clearly see the hair and state of the pizza delivered.
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