[Resolved]  Domino's Pizza — no delivery

I faced the same problem today, and I am still waiting for confirmation of my order even after 4 hrs. My payment of Rs.775/-is debited from my account, and there is no response from Dominos. I am hooked to their customer care line, but even after 15min there is no response. I hate Dominos.

Dear Customer,

Thanks for bringing this to our notice. We regret the inconvenience caused to you. Can you please let us know your complete order details including

Customer Name-
Phone No-
Dominos Store Name-
Date of Incidence-
Order No-(If possible)
Bill No- (If possible)

This will help us process your complaint ASAP.

Thanks Domino's Customer Care, for bringing your attention to the customers grievances. In my case, the money has returned back to my bank account after ~4 days. But the initial inconvenience is not forgiven, as this was my Aunt's marriage anniversary, and I planned to give them a surprise. I kept on struggling with your customer care, and Patel Ngr, and Rajouri Gdn branch's staff for no answers.

Just to answer your question, my order details are:

Customer name - Komal
Ph no - [protected]
Store Name - Patel Nagar
Date of Incidence - Jul 7
I don't have order and bill no details.

hi,
i had ordered a pizza online and made a payment by credict cards(6 times by using HDFC, 4times of SBI).But dominos failed to place my order even when my order payment was made the payment details are as follows

Customer Name-SRINIVASU KODALI
Phone No-[protected]
Dominos Store Name-Baghamberpet, Municipal No. 2-2-1105/90, bagh Amberpetshivam Road, hyderabad - 500013
Date of Incidence-09/03/13
Order No-(If possible)
Bill No- (If possible)

FROM HDFC CREDICT CARD
09/03/2013 DOMINOS BILLDESK MUMBAI IN 303.43 Dr
09/03/2013 DOMINOS BILLDESK MUMBAI IN 338.43 Dr
09/03/2013 DOMINOS BILLDESK MUMBAI IN 338.43 Dr
09/03/2013 DOMINOS BILLDESK MUMBAI IN 338.43 Dr
09/03/2013 DOMINOS BILLDESK MUMBAI IN 338.43 Dr
09/03/2013 DOMINOS BILLDESK MUMBAI IN 338.43 Dr

FROM SBI CREDICT CARD

Transactions for card number XXXXXXXXXXXX3508

09/03/2013 Dominos_BD INR IN 338.43 Dr.
09/03/2013 Dominos_BD INR IN 338.43 Dr.
09/03/2013 Dominos_BD INR IN 338.43 Dr.
09/03/2013 Dominos_BD INR IN 338.43 Dr.

My be order on pizza by you senator on croslever mall but he say to me no delivery on your door step because your area is not cover in my location cover because a nagaitive area show.

bad delivery

I ordered pizza worth Rs 603 at 8:00 pm on 16/05/15 from the dominos store in serilingampally, Hyderabad. The pizza did not arrive even at 9:00 pm. i tried calling the store, but for 15 mins, the lines were apparently busy. finally a lady attends the call and tells me my delivery will be there in a couple of minutes. its 9:45 pm now. and yet there is no delivery. and guess what? no one is even bothering to lift my phone call. if you cannot back up your promises of 30 minute deliveries, don't make them. don't take people for fools and make them wait for hours on an end and not even deliver. im disgusted with myself for trusting you people to be competent and now the whole family is having to adjust with water for dinner. you should be ashamed of yourselves.

Ordered at 9:15. I was told, the delivery can only be made in an hour. I called up after an hour and ten minuted and was told that it'd be delivered in another ten minutes. It wasn't delivered in by that night. Poor service and management. Shouldn't introduce the offer if the outlet can't handle it. Stupid, dumb management. Can't assess their stores before going ahead with offers.

*some

Non halal

We loved your chicken mexicana non vegetarian pizza but I came to know you don't halal your chicken that's very bad.like this you will lose all your Muslim customers.plz do come thing about this plz

extremely spicy than normal

I ordered spicy chicken pizza from bandra bkc...its was extremely spicy then normally what we have.