Comments
Many of the mattress retailers that I spoke to discouraged me from buying Duroflex as their customer service was pathetic. I think Flavian's comments also point to the same. I am in the market for buying a king size mattress, and I guess I will avoid Duroflex and look for other brands now.
ya there are such problems related to these people.
maybe u must not do that mistake again sir,
my father being a mattress manufacturer from over 35 years, I know and understand what problems it does undergoes i[censored] get that kinda feedback from the manufacturer.
maybe u should try a local manufacture instead..
i[censored] r having any back problems or something u will be best with cotton mattresses.
try this i[censored] r living nearby thane
VIJAY GADHI BHANDAR
1, st lumbini bldg, Chhatrapati sambhaji Road, Vishnu Nagar, Naupada Thane
its in vishnu nagar near bhagwati high school..
I assure u Best Quality and Satisfaction
maybe u must not do that mistake again sir,
my father being a mattress manufacturer from over 35 years, I know and understand what problems it does undergoes i[censored] get that kinda feedback from the manufacturer.
maybe u should try a local manufacture instead..
i[censored] r having any back problems or something u will be best with cotton mattresses.
try this i[censored] r living nearby thane
VIJAY GADHI BHANDAR
1, st lumbini bldg, Chhatrapati sambhaji Road, Vishnu Nagar, Naupada Thane
its in vishnu nagar near bhagwati high school..
I assure u Best Quality and Satisfaction
Dear sir
This is prashant sawant form Tilak Nagar Chembur which i have same story like you. I have purchase Duraflex mattress whcih is within a month its pressed in a boday shape. Which is replace by Duraflex whcih they have take six month to replace and later on same porble is happen with new Mattress.
Which i have infomred then but they told me warrenty was only for one year Hence no replacement.
Really the Duraflex matteress is all duplicate hence goverment should look in to the matter and stop then to sale the mattress or they should not get ISO 2000 certificate.
Thank for readers.
Prashant
This is prashant sawant form Tilak Nagar Chembur which i have same story like you. I have purchase Duraflex mattress whcih is within a month its pressed in a boday shape. Which is replace by Duraflex whcih they have take six month to replace and later on same porble is happen with new Mattress.
Which i have infomred then but they told me warrenty was only for one year Hence no replacement.
Really the Duraflex matteress is all duplicate hence goverment should look in to the matter and stop then to sale the mattress or they should not get ISO 2000 certificate.
Thank for readers.
Prashant
Krona — Warranty related
Dear Sir,I am kamaldeep.I have purchased a RO of krona Company form Vishal Mega mart.At the time of purchasing,the sales man of Vishal mega mart assure for home service & warranty for 1 year at narwana jind Haryana.but after 1 day it shows defects.
But now company & vishal mega mart don't taking any responsibility for service,warranty/guarantee.please take serious action for this until i am going to consumer cell narwana.
Thanking you
kamaldeep
kamal.[protected]@gmail.com
[protected],[protected]
Thanks sharing your experience. I was supposed to buy but now I have changed my mind and will take another option.
Dear sir,
Iam using Duroflex mattress king size four numbers. i want to refresh the foam and the upper cloth including the side walls . please arrange your people to do the needful. my address is Nirmalkumar, no: 16, cresent park street, t.nagar, chennai-17.
pls do this as early as possible
with regards
Nirmalkumar
[protected]
Iam using Duroflex mattress king size four numbers. i want to refresh the foam and the upper cloth including the side walls . please arrange your people to do the needful. my address is Nirmalkumar, no: 16, cresent park street, t.nagar, chennai-17.
pls do this as early as possible
with regards
Nirmalkumar
[protected]
Hi,
I am agree I am also purchased duroflex . If you give the complaint no response from the supplier side.
I am called many times they are no response.
I am agree I am also purchased duroflex . If you give the complaint no response from the supplier side.
I am called many times they are no response.
Hi,
I purchased duroflex grand plus mattress in 2014 which has 5 years warranty. After one and half year, all the springs has gone and totally it is going down while we slept on the mattress. We are feeling like there is no mattress on our bed. As i have replacement warranty for 5 years, i contacted the dealer rajasthan military & general store shop no 9-1-45/5, langer house bridge, langer house, hyderabad - 500008, beside more super market. They did not respond for this at all. After that i contacted duroflex regional manger krishna murthy ([protected]) & sanjeev ([protected]) so many times. They send a person called santhosh to inspect the mattress ([protected]). After again there is no response from their side. I do regularly followed them many times. Then they said that the warranty is not applicable on this type of problems and this type of problem has been created by us only. Why should we spoil our furniture. This is totally a fraud business and cheating the customer. Still now i did not get solution to my problem. They simply ignored my problem.
I purchased duroflex grand plus mattress in 2014 which has 5 years warranty. After one and half year, all the springs has gone and totally it is going down while we slept on the mattress. We are feeling like there is no mattress on our bed. As i have replacement warranty for 5 years, i contacted the dealer rajasthan military & general store shop no 9-1-45/5, langer house bridge, langer house, hyderabad - 500008, beside more super market. They did not respond for this at all. After that i contacted duroflex regional manger krishna murthy ([protected]) & sanjeev ([protected]) so many times. They send a person called santhosh to inspect the mattress ([protected]). After again there is no response from their side. I do regularly followed them many times. Then they said that the warranty is not applicable on this type of problems and this type of problem has been created by us only. Why should we spoil our furniture. This is totally a fraud business and cheating the customer. Still now i did not get solution to my problem. They simply ignored my problem.
It is a waste and worst duroflex matress, and only cheat the customer saying that there will be no back pain as all my family suffering from back pain but they are not aaccepting it .as well blaming on us and saying if any problem in matress we can exchange it .it was hardly purchased by 2 months before only and sufferring from back pain.if any one want to buy think twice and then purchase the dutoflex matress.
I have purchased A Duraflex mattress. Dated 13/3/2022.
I bought a Duraflex mattress 35000 Rs but it hasn't even been a year. and it's cracked and matress damaged. Mattress is torn in places. When I bought the mattress, said that there is an 8 year replacement warranty. Or right now Duroflex does not take any responsibility for this. I didn't know that duroflex cheats. Drurflex has cheating with me. If duroflex not change my mattress. No response duroflex distributer no response customer care
pramod Sharma
[protected]
I bought a Duraflex mattress 35000 Rs but it hasn't even been a year. and it's cracked and matress damaged. Mattress is torn in places. When I bought the mattress, said that there is an 8 year replacement warranty. Or right now Duroflex does not take any responsibility for this. I didn't know that duroflex cheats. Drurflex has cheating with me. If duroflex not change my mattress. No response duroflex distributer no response customer care
pramod Sharma
[protected]
I have purchased A Duraflex mattress. Dated 13/3/2022.
I bought a Duraflex mattress 35000 Rs but it hasn't even been a year. and it's cracked and matress damaged. Mattress is torn in places. When I bought the mattress, said that there is an 8 year replacement warranty. Or right now Duroflex does not take any responsibility for this. I didn't know that duroflex cheats. Drurflex has cheating with me. If duroflex not change my mattress. No response duroflex distributer no response customer care
pramod Sharma
[protected]
I bought a Duraflex mattress 35000 Rs but it hasn't even been a year. and it's cracked and matress damaged. Mattress is torn in places. When I bought the mattress, said that there is an 8 year replacement warranty. Or right now Duroflex does not take any responsibility for this. I didn't know that duroflex cheats. Drurflex has cheating with me. If duroflex not change my mattress. No response duroflex distributer no response customer care
pramod Sharma
[protected]
I was thinking to go for Duroflex after checking the other two well known brands, however now I decided to not to buy Duroflex also. Thanks to Flavian for expressing his experience which in Mumbai working couple a real pain and disappointment.