Lenovo — DVD Drive | |||
i was using lenovo y410 model, in my DVD drive only read the CD's only its not able to read DVD's Can u tell me the Solution Was this information helpful? | |||
3 Comments | |||
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Lenovo computers — DVD Drive
Dear SirI had purchased a lenovo laptop from croma rohini on 26/12/2008.Its DVD drive stopped working after 6 months of purchase.I lost the original purchase invoice , so i took a copy of the invoice on 9/12/2009 from croma.I been to lenovo customer center at distrit centre, janakpuri on 9/12/2009.They said me to register a complain with customer care.I called customer care ,they told me that they only have machine manufacturing date not the sales date so i need to send a scan copy of invoice to there mail id.the copy was send by district center office .District centre office told me that they will get back to me when they receive dvd drive.I called district centre office on 9/12/2009.The informed no case has been registered in my name.When I called customer care they told me that my case has been canceled because the mistook the reprint date as the sales date.now the are asking me to send the invoice copy ones again although the have all the details.Moreover the customer care executive misbehave with me on phone.Lenovo laptop has a one year purchase warranty.
Sir/Madam,
I have laptop of Y410 series with open type DVD drive.Since jan 2009 i have changed DVD drive 5 times but yet again i strucked with same problem. I have, all receipt that i got on replacing of DVD drive. This trouble gives me too much harassment.
please help me out.
I have laptop of Y410 series with open type DVD drive.Since jan 2009 i have changed DVD drive 5 times but yet again i strucked with same problem. I have, all receipt that i got on replacing of DVD drive. This trouble gives me too much harassment.
please help me out.
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