E-ticket — Politics on tatkal tickets on irctc.co.in

Address:

Ahmedabad, Gujarat

There is politics going on with irctc website it always show from 8am till tatkal ticket bookin time i have even mailed but no actions are the mails was as follows:
I dont know why govt has given you privilage for online ticketing and
if online tatkal tickets cannot be processed then why have you kept
tatkal option on your website. I suppose it is just a way of making
people fool by IRCTC of booking tatkal tickets. When a person try to
book his tatkal tickets in morning 8:00am then your server is busy, it
gets conked off soon and shows "you cannot make online reservation"
then why the heck have you kept an online reservation. Your server
gets busy till 30 mins after that the tatkal tickets are booked then
your website is running at a great speed just shut this business of
making fool ok.

i have attached the screen shots check it!
Regards,