E-ticket Complaints & Reviews
Refund for cancelled Ticket
I booked a flight ticket from pune to Delhi on 13 Aug 2022 from travolook website of rs 3866 With Ref no -REF38405****. It was automatically cancelled and they mentioned the refund will be in 10-15 days. But still my money did not reflects in my account. I have called the customer support many times either they will say it will be reflect in next week or they will say it will be in 24 hr. When I am telling them to connect to senior than they will say we are working from home so we cant transfer. I had mailed them no. of times I request govt to please shut these type of company. I am really crusted calling again and again
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Refund amount not credited into my bank account
| Address: 534345 |
| Website: IRCTC |
I have booked a ticket and paid using my debit card, the payment gateway was paytmag. The ticket was cancelled because it is on waiting list but i didn't get my refund amount to my bank account.in irctc website it shows your refunded amount is credited in to paytmag bank please check about this i have not got my money till now in to my bank account. Please have a look below for further info.
Transaction id : [protected]
Refundid : [protected]
Refunded date : 16-may-2017
Pnr no: [protected]
Amount : 1590
Transaction id : [protected]
Refundid : [protected]
Refunded date : 16-may-2017
Pnr no: [protected]
Amount : 1590
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E-ticket auto cancillation
| Address: Bokaro, Jharkhand, 827012 |
| Website: www.irctc.co.in |
Dear Sir/Madam,
This compliant is with reference to one of the rules that is being followed in IRCTC for the Waiting List category of E-tickets.
When a consumer's E-Ticket booked in IRCTC for a travel in a sceduled train is happened to be on waiting list category at the time of booking and if it status is 'Waiting List' at the time of chart preparation, the E-ticket will get cancelled automatically. If that person travels with that ticket, he is just regarded as ticketless passenger.
I would like to strongly advocate against this rule. Because, while booking the E-ticket, the passanger is paying an extra reservation charge. Why not the E-Ticket is given the same options as that with the tickets reserved at the counter. Why not the E-ticket waiting list is also allowed to be in the queue and to get cleared even after the chart preparation?
This compliant is with reference to one of the rules that is being followed in IRCTC for the Waiting List category of E-tickets.
When a consumer's E-Ticket booked in IRCTC for a travel in a sceduled train is happened to be on waiting list category at the time of booking and if it status is 'Waiting List' at the time of chart preparation, the E-ticket will get cancelled automatically. If that person travels with that ticket, he is just regarded as ticketless passenger.
I would like to strongly advocate against this rule. Because, while booking the E-ticket, the passanger is paying an extra reservation charge. Why not the E-Ticket is given the same options as that with the tickets reserved at the counter. Why not the E-ticket waiting list is also allowed to be in the queue and to get cleared even after the chart preparation?
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money debited ticket not booked
| Address: Bhopal, Madhya Pradesh |
Dear sir,
On 2nd may I booked two ticket from Bhopal to Chennai on the website https://www.irctc.co.in/. and an amount of Rs. 2823.71 was debited from my account , no ticket was booked and no transaction id was issued by IRCTC. Pleases try to get my money refunded as soon as possible.
Thanks
GOURAV
On 2nd may I booked two ticket from Bhopal to Chennai on the website https://www.irctc.co.in/. and an amount of Rs. 2823.71 was debited from my account , no ticket was booked and no transaction id was issued by IRCTC. Pleases try to get my money refunded as soon as possible.
Thanks
GOURAV
Aug 13, 2020
Complaint marked as Resolved Helpful
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refund-matter regarding-
| Address: North 24 Parganas, West Bengal |
i purchased an e-ticket on[protected] vide pnr-[protected] for travelling satrachi (SRC) to digha (DGHA) on[protected]train No.15722). but the train was running with more than five (5) hours late. after that i cancelled the e-ticket on that day morning with the transaction id [protected] vide reference no.ekt[protected]. refund amount is still pending. kindly do the needful.
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E-ticket — refund not done after 30 days of promise
Sir/MadamThis is with the reference of the ticket no [protected].I had cancelled the ticket due to late departure of the train by 7(seven) hours from its schedule time.It was promised to me that the money will be refunded after 30 days but the agent is claiming now to refund the money after 90(ninety)days.
I dont know if i could believe with the agent commitment.Plz help me with this.
The detail of the agent is below
Agent Details Corporate Name: SAI TRAVELS Agent Name: RAGHUNATAYNOR Email ID: [protected]@yahoo.com
Address: IRANI MANSION, 174/A, NEXT TO POST OFFICE,, NEAR ASHOK HOTEL, DR BA ROAD, DADAR [EAST], Mumbai, 400014, Maharashtra, India Phone No: [protected]
Regards
Basant Kabra
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not getting pnr after paying full value through sbi debit card
| Address: West Bengal |
respected sir/madam,
through internet i booked today two railway e- ticket from howrah to haridwar for 23/11/2012 and payment was successfully done through sbi debit card no.[protected], for Rs2404 on POS SBIRCTC at IRCTC txn#[protected]. But after successful payment i do not get any pnr for this and suddenly my computer is shut down. Already this amount was deducted from my bank. what i do now? kindly give instruction through e-mail vide id [protected]@hotmail.com
through internet i booked today two railway e- ticket from howrah to haridwar for 23/11/2012 and payment was successfully done through sbi debit card no.[protected], for Rs2404 on POS SBIRCTC at IRCTC txn#[protected]. But after successful payment i do not get any pnr for this and suddenly my computer is shut down. Already this amount was deducted from my bank. what i do now? kindly give instruction through e-mail vide id [protected]@hotmail.com
Aug 13, 2020
Complaint marked as Resolved View replies
respected sir/madam,
through internet i booked today two railway e- ticket from secunderabad to rajamundry for 23/10/2012 and payment was successfully done through sbi debit card no.[protected], for Rs656 on POS SBIRCTC at IRCTC txn#[protected]. But after successful payment i do not get any pnr for this and suddenly my computer is shut down. Already this amount was deducted from my bank. what i do now? kindly give instruction through e-mail vide id nag.[protected]@gmail.com and my mobile number is [protected]. plesae send information
through internet i booked today two railway e- ticket from secunderabad to rajamundry for 23/10/2012 and payment was successfully done through sbi debit card no.[protected], for Rs656 on POS SBIRCTC at IRCTC txn#[protected]. But after successful payment i do not get any pnr for this and suddenly my computer is shut down. Already this amount was deducted from my bank. what i do now? kindly give instruction through e-mail vide id nag.[protected]@gmail.com and my mobile number is [protected]. plesae send information
respected sir/madam,
through internet i booked on 28/6/13 a railway e- ticket from indore junction to jaipur for 29/06/2013 and payment was successfully done through sbi debit card no.[protected], for Rs426 on POS SBIRCTC at IRCTC txn#[protected]. But after successful payment i do not get any pnr for this and suddenly the IRCTC site was disappeared n the web page of login show up. Already this amount was deducted from my bank. what i do now? kindly give instruction through e-mail vide id SUMAN.[protected]@gmail.com and my mobile number is [protected]. plesae .
through internet i booked on 28/6/13 a railway e- ticket from indore junction to jaipur for 29/06/2013 and payment was successfully done through sbi debit card no.[protected], for Rs426 on POS SBIRCTC at IRCTC txn#[protected]. But after successful payment i do not get any pnr for this and suddenly the IRCTC site was disappeared n the web page of login show up. Already this amount was deducted from my bank. what i do now? kindly give instruction through e-mail vide id SUMAN.[protected]@gmail.com and my mobile number is [protected]. plesae .
respected sir/madam,
through internet i booked today two railway e- ticket from Anand to Bombay for 05/09/2013 and payment was successfully done through sbi debit card for Rs1282 on POS SBIRCTC at IRCTC txn#[protected]. But after successful payment i do not get any pnr for this and suddenly my computer is shut down. Already this amount was deducted from my bank. what i do now? kindly give instruction through e-mail vide id: [protected]@yahoo.co.in
through internet i booked today two railway e- ticket from Anand to Bombay for 05/09/2013 and payment was successfully done through sbi debit card for Rs1282 on POS SBIRCTC at IRCTC txn#[protected]. But after successful payment i do not get any pnr for this and suddenly my computer is shut down. Already this amount was deducted from my bank. what i do now? kindly give instruction through e-mail vide id: [protected]@yahoo.co.in
Dear concern,
through internet i booked today a railway e- ticket from faizabad to delhi for 23/10/2013 and payment was successfully done through sbi debit card for Rs791 on POS SBIRCTC at IRCTC txn#[protected]. on doing payment my system get hang i do not get any pnr for this transaction and home page to login again displayed on refreshing the page after few second i got a msg of reduced balance of 791 as discussed above, when i checked my plan history no tikcet was booked and amount was reduced from account. what should i do now? kindly give instruction through e-mailid: vandana.[protected]@gmail.com.
Waiting for ur response.
through internet i booked today a railway e- ticket from faizabad to delhi for 23/10/2013 and payment was successfully done through sbi debit card for Rs791 on POS SBIRCTC at IRCTC txn#[protected]. on doing payment my system get hang i do not get any pnr for this transaction and home page to login again displayed on refreshing the page after few second i got a msg of reduced balance of 791 as discussed above, when i checked my plan history no tikcet was booked and amount was reduced from account. what should i do now? kindly give instruction through e-mailid: vandana.[protected]@gmail.com.
Waiting for ur response.
respected sir/madam,
through internet i booked today three railway e- ticket from sealdah to new jalpaiguri for 27/04/2014 and payment was successfully done through sbi debit card for Rs2442 on POS SBIRCTC at IRCTC txn#[protected]. But after successful payment i do not get any pnr for this and again displayed on refreshing the page after few second i got a msg of reduced balance of 2442 as discussed above, when i checked my plan history no tikcet was booked and amount was reduced from account. what should i do now? kindly give instruction through e-mailid: soumik.[protected]@gmail.com or phone [protected]
through internet i booked today three railway e- ticket from sealdah to new jalpaiguri for 27/04/2014 and payment was successfully done through sbi debit card for Rs2442 on POS SBIRCTC at IRCTC txn#[protected]. But after successful payment i do not get any pnr for this and again displayed on refreshing the page after few second i got a msg of reduced balance of 2442 as discussed above, when i checked my plan history no tikcet was booked and amount was reduced from account. what should i do now? kindly give instruction through e-mailid: soumik.[protected]@gmail.com or phone [protected]
Respected sir,
through internet i booked an e-ticket from HWH to NGO on 08/03/2014 for the date of journey on 12/03/2014 & payment was successfully done through SBI debit card for Rs.626 on POS SBIRCTC at IRCTC txn#[protected]. In transaction regard a message also been received of deduction of the above deduction amount. But i didn't received no any PNR, booked ticket mail, mobile msg etc. Request instruct what action can be done in this regard my e- mail add is [protected]@gmail.com & my mob no is [protected]. regards.
through internet i booked an e-ticket from HWH to NGO on 08/03/2014 for the date of journey on 12/03/2014 & payment was successfully done through SBI debit card for Rs.626 on POS SBIRCTC at IRCTC txn#[protected]. In transaction regard a message also been received of deduction of the above deduction amount. But i didn't received no any PNR, booked ticket mail, mobile msg etc. Request instruct what action can be done in this regard my e- mail add is [protected]@gmail.com & my mob no is [protected]. regards.
I booked a ticket as
From Howrah to Katpadi Date-17.06.2014
Date of booking was-23.04.2014
Amount deducted from my account Rs. 1212.00
No PNR alloted & money refunded
Transaction Id SBI[protected]
IRCTC-[protected]
Sir/Madam, Yet to have the refund . Please do something
With regards - Dipak Kumar Khatua
Mob-[protected]
Email - [protected]@gmail.com
From Howrah to Katpadi Date-17.06.2014
Date of booking was-23.04.2014
Amount deducted from my account Rs. 1212.00
No PNR alloted & money refunded
Transaction Id SBI[protected]
IRCTC-[protected]
Sir/Madam, Yet to have the refund . Please do something
With regards - Dipak Kumar Khatua
Mob-[protected]
Email - [protected]@gmail.com
Many many thanks, after lodging the complain I have got my refund in full. Thanking you again - Dipak Kumar Khtua
I booked two tickets (tatkal) as
From Dehradun to Allahabad Junction Date-15.06.2014
Date of booking was-14.06.2014
Amount deducted from my account Rs. 972.00
No PNR alloted & money refunded
Transaction Id SBI- txn#[protected]
Sir/Madam, Yet to have the refund . Please suggest a way to get the refund.
With regards - Shubham Gupta
Mob-[protected]
Email - [protected]@gmail.com
From Dehradun to Allahabad Junction Date-15.06.2014
Date of booking was-14.06.2014
Amount deducted from my account Rs. 972.00
No PNR alloted & money refunded
Transaction Id SBI- txn#[protected]
Sir/Madam, Yet to have the refund . Please suggest a way to get the refund.
With regards - Shubham Gupta
Mob-[protected]
Email - [protected]@gmail.com
Dear sir/madam,
through Internet i booked today(16/june/2014)a railway e- ticket from guntakal to hazarat nizamuddin for 07/aug/2014 and payment was successfully done through sbi debit card for Rs1773 on POS SBIRCTC at IRCTC txn#[protected].my system was buffering for a longer time, so i refreshed the system.money was deducted from account but pnr was not generated.kindly resolve this problem.
Waiting for ur response.
details:
mobile no:[protected]
email:[protected]@gmail.com
through Internet i booked today(16/june/2014)a railway e- ticket from guntakal to hazarat nizamuddin for 07/aug/2014 and payment was successfully done through sbi debit card for Rs1773 on POS SBIRCTC at IRCTC txn#[protected].my system was buffering for a longer time, so i refreshed the system.money was deducted from account but pnr was not generated.kindly resolve this problem.
Waiting for ur response.
details:
mobile no:[protected]
email:[protected]@gmail.com
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regarding double amount deducted from my account/ requesting for refund immediately.
| Address: New Delhi, Delhi |
Respected Sir,
ON 17/08/2012 AT 1040 A.M. WHEN I WAS BOOKING E-TICKET UP TO LAST STEP AT THE SAME SUDDENDLY YOUR SERVER BREAK UP AND RS. 600/- AMOUNT DEDUCTED FROM MY ACCOUNT BUT E-TICKET NOT DISPLAY/ PREPARED THEN AFTER AGAIN I WAS BOOKED E-TICKET ON SAME DATE/TIME VIDE OUR E TICKET PNR NO. [protected] TRAIN NO. 12274 , DOJ- 08/09/2012, TIME- 1300 HRS, SL, NDLS TO HWH, BARUN KUMAR SINGHA, W/L- 8, FARE- RS. 580/-, SC: 10 + PG CHGS. AND RS 600/- DEDUCTED FROM MY ACCOUNT IN TWICE, IN ONE TICKET THAT IS WRONG. AND RS. 600/- MORE DEDUCTED AMOUNT NOT REFUNDED TILL DATE/ TIME.
HENCE IT IS THEREFORE REQUESTED MORE DEDUCTED AMT. RS 600/- MAY KINDLY BE REFUNDED IN MY ACCOUNT IMMEDIATELY . REGARDS
ON 17/08/2012 AT 1040 A.M. WHEN I WAS BOOKING E-TICKET UP TO LAST STEP AT THE SAME SUDDENDLY YOUR SERVER BREAK UP AND RS. 600/- AMOUNT DEDUCTED FROM MY ACCOUNT BUT E-TICKET NOT DISPLAY/ PREPARED THEN AFTER AGAIN I WAS BOOKED E-TICKET ON SAME DATE/TIME VIDE OUR E TICKET PNR NO. [protected] TRAIN NO. 12274 , DOJ- 08/09/2012, TIME- 1300 HRS, SL, NDLS TO HWH, BARUN KUMAR SINGHA, W/L- 8, FARE- RS. 580/-, SC: 10 + PG CHGS. AND RS 600/- DEDUCTED FROM MY ACCOUNT IN TWICE, IN ONE TICKET THAT IS WRONG. AND RS. 600/- MORE DEDUCTED AMOUNT NOT REFUNDED TILL DATE/ TIME.
HENCE IT IS THEREFORE REQUESTED MORE DEDUCTED AMT. RS 600/- MAY KINDLY BE REFUNDED IN MY ACCOUNT IMMEDIATELY . REGARDS
Aug 13, 2020
Complaint marked as Resolved Helpful
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payment is done and still ticket is not booked.
| Address: Raipur, Chhattisgarh |
i tried to book my train ticket twice...everytime when i make payment,my money is taken from my account "debit card"..n still my ticket is not booked.. what am i supposed to do... Is this called Indian standard.. even gov. official site is not working properly ...I am a student n i have to go tomorrow,,my all cash has been taken by IRCTC as per ticket charge...now ticket is still not booked... tell me what should i do..... ?
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Sir/Madam
I was booking one ticket from etawah (ETW) to Jammu (JAT) on 01 Jun 12 morning. unfortunately during the transaction, my Internet connection was disconnected automatically for some technical reasons. The amount Rs 403 was deduced form my account and i did not received the ticket. IRCTC web site is showing that the transaction was failed. Please help me to get that amount back my amount
My SBI Account No is :- [protected]
Transaction Detail is:- 01 Jun 12 Transaction INB IRCTC Railways Tkt booking
Reference NO [protected]GA9228508
Transfer to [protected] SBI I.R.C.T.C collect Rs 403.
I was booking one ticket from etawah (ETW) to Jammu (JAT) on 01 Jun 12 morning. unfortunately during the transaction, my Internet connection was disconnected automatically for some technical reasons. The amount Rs 403 was deduced form my account and i did not received the ticket. IRCTC web site is showing that the transaction was failed. Please help me to get that amount back my amount
My SBI Account No is :- [protected]
Transaction Detail is:- 01 Jun 12 Transaction INB IRCTC Railways Tkt booking
Reference NO [protected]GA9228508
Transfer to [protected] SBI I.R.C.T.C collect Rs 403.
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e-ticket is not materialised but cost of ticket was deducted from Bank account
| Address: Hooghly, West Bengal |
On[protected] an attempt was made to purchase e-ticket using Net-banking facility of Axis Bank Ltd from www.irctc.co.in
Full amount of money including all charges were deducted from my Saving Bank Account but no ticket was materilised. A complain was lodged over telephone at[protected] but no amount was refunded till now.
IRCTC user ID is ritam_das
Attempt to purchase ticket was from New Delhi to Jammu on 23-4-12 by Rajdhani Express in 2A class of accommodation.
Name of Complaint: Sukumar Das
E-mail Address: mr.sukumar.[protected]@gmail.com
Date: 02-02-12
Time: 12:05 hrs
Full amount of money including all charges were deducted from my Saving Bank Account but no ticket was materilised. A complain was lodged over telephone at[protected] but no amount was refunded till now.
IRCTC user ID is ritam_das
Attempt to purchase ticket was from New Delhi to Jammu on 23-4-12 by Rajdhani Express in 2A class of accommodation.
Name of Complaint: Sukumar Das
E-mail Address: mr.sukumar.[protected]@gmail.com
Date: 02-02-12
Time: 12:05 hrs
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tatkal booking
| Address: Nagpur, Maharashtra |
Actually it is not a complaint rather it is a suggestion as far as tatkal e-ticket booking (reservation) is concerned. There should be a photograph on tatkal ticket and at the time of booling of the tatakl ticket on window the photograph of the person who is going to traval, has to be asked by the railway employee, so that the unauthorised travelling will be finished. but at the same time the TC has to be strict while checking the tatkal tickets and assure that the same person is travelling, whose photo is printe on the tatkal ticket.
Aug 13, 2020
Complaint marked as Resolved Helpful
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Unable to cancel e-ticket inspite of chart not prepared
| Address: Maharashtra |
To whomsoever it may concern,
I booked an e-ticket having following details:
Transaction ID [protected] PNR No. [protected] From CD To BD Date of Journey[protected] Status Delivered Date of Booking[protected]
Today, 2nd October,2011 at around 1PM, I tried to cancel this ticket but could not cancel as it was giving me an error message could not cancel as the chart has not been prepared but When I checked the status it clearly mentioned that chart not prepared also the chart should not be prepared today as my travel date is of tomorrow and that too of 8:40AM. There was no option left to me but to file TDR. I filed TDR for the same. But as per TDR rules I would get very less amout refunded back. As this mistake is on IRCTC's part, why should I bear the losses. I want complete money refunded back as per the cancellation policies.
I booked an e-ticket having following details:
Transaction ID [protected] PNR No. [protected] From CD To BD Date of Journey[protected] Status Delivered Date of Booking[protected]
Today, 2nd October,2011 at around 1PM, I tried to cancel this ticket but could not cancel as it was giving me an error message could not cancel as the chart has not been prepared but When I checked the status it clearly mentioned that chart not prepared also the chart should not be prepared today as my travel date is of tomorrow and that too of 8:40AM. There was no option left to me but to file TDR. I filed TDR for the same. But as per TDR rules I would get very less amout refunded back. As this mistake is on IRCTC's part, why should I bear the losses. I want complete money refunded back as per the cancellation policies.
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refund
| Address: Jamnagar, Gujarat |
I purchased e-ticket from Jamnagar to Lucknow on 19.03.2011. on the day of travelling i.e. on 24.03.2011. I was informed that train is cancelled.
immediately i filled TDR on 24.03.2011. till date there is no refund given by the irctc. refund status is showing ccm registered and refund under process from last four months. What thew hell CCM is doing since then.
I sent several reminder to TDR processing dept. they have replied that they forwarded the claim to CCMECR on 02.04.2011. How Much time CCM/ECR should take for examine the refund. If you are not able to do the Job then Resign from your post . Let some other person handle the dept. I am totally dissatisfied. Nobody is ready to take the responsibility.
My PNR no. is [protected]. TDR ref no.ekt[protected] and claimed amt is Rs.3480.
immediately i filled TDR on 24.03.2011. till date there is no refund given by the irctc. refund status is showing ccm registered and refund under process from last four months. What thew hell CCM is doing since then.
I sent several reminder to TDR processing dept. they have replied that they forwarded the claim to CCMECR on 02.04.2011. How Much time CCM/ECR should take for examine the refund. If you are not able to do the Job then Resign from your post . Let some other person handle the dept. I am totally dissatisfied. Nobody is ready to take the responsibility.
My PNR no. is [protected]. TDR ref no.ekt[protected] and claimed amt is Rs.3480.
Aug 13, 2020
Complaint marked as Resolved View replies
Booking details:
PNR No [protected]
Train No 1034 Train Name DBG PUNE EXP
From STA To ET
Date[protected] Class 2A
Boarding Point STA Reservation Upto ET
Quota General
S# Name Age Sex Seat/Berth Coach Status
1 VIJAY GUPTA 033 Male 0023 A1 CONFIRM
Total Fare 00000715
With above referece I could not travel by the train due to late coming of train on Satna station by more than 6.15 hours. It was very great inconvinience to me becouse of getting train late & I had traveled by the another train without any reservation. So please refund me 100% of fare as soon as possible.
With thanks by good passenger.
PNR No [protected]
Train No 1034 Train Name DBG PUNE EXP
From STA To ET
Date[protected] Class 2A
Boarding Point STA Reservation Upto ET
Quota General
S# Name Age Sex Seat/Berth Coach Status
1 VIJAY GUPTA 033 Male 0023 A1 CONFIRM
Total Fare 00000715
With above referece I could not travel by the train due to late coming of train on Satna station by more than 6.15 hours. It was very great inconvinience to me becouse of getting train late & I had traveled by the another train without any reservation. So please refund me 100% of fare as soon as possible.
With thanks by good passenger.
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Not received of e-tickets
| Address: Jalpaiguri, West Bengal |
Sir,
I have made a e-tickets through irctc.co.in on dated 27/04/2011for NMZ to KYQ, TRAIN NO. 13248 and the journey date is 28/04/2011. All the process are done well but finally when I suppose to get tickets after making payment through SBI debit card, I receive a blank page and my money got cut off from my account.My user ID is CSTIRKEY.
I therefore request you to kindly debit my money in my account and send me email i.e. [protected]@gmail.com regarding the above mention and oblige.
Thanking you
Yours faithfully,
Chandra Sekhar Tirkey
I have made a e-tickets through irctc.co.in on dated 27/04/2011for NMZ to KYQ, TRAIN NO. 13248 and the journey date is 28/04/2011. All the process are done well but finally when I suppose to get tickets after making payment through SBI debit card, I receive a blank page and my money got cut off from my account.My user ID is CSTIRKEY.
I therefore request you to kindly debit my money in my account and send me email i.e. [protected]@gmail.com regarding the above mention and oblige.
Thanking you
Yours faithfully,
Chandra Sekhar Tirkey
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refund e ticket money
| Address: Udham Singh Nagar, Uttarakhand |
Dear sir
I have booked the E Ticket in Rajdhani express having PNR No [protected] due to some urgent work i cancelled my ticket on 9th April 2011 I got the message that the ticket is cancelled and money will be credited to my account but so far it is not deposited in my account so i request you may i know how many days it will take pl do the needful and informed me at My mail id www.[protected]@gmail.com
yours
Furkan Khan
I have booked the E Ticket in Rajdhani express having PNR No [protected] due to some urgent work i cancelled my ticket on 9th April 2011 I got the message that the ticket is cancelled and money will be credited to my account but so far it is not deposited in my account so i request you may i know how many days it will take pl do the needful and informed me at My mail id www.[protected]@gmail.com
yours
Furkan Khan
Aug 13, 2020
Complaint marked as Resolved Helpful
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refund the amount
| Address: Tamil Nadu |
Dear sir,
At march 23rd 2011 i booked the 2 nos of e-tickets through irctc using sbi debit cards, 1 nos of ticket booked successfully another one is failed but amount rs 1403 is debited from my account, from irctc side pnr number is alloted for me when the booking time. but now ticket not booked message is coming from irctc side b'coz they c'nt get payment from sbi, i d'nt know which side is problem pls help me to get back the cash and pls reply me through the mail [protected]@gmail.com immediately
At march 23rd 2011 i booked the 2 nos of e-tickets through irctc using sbi debit cards, 1 nos of ticket booked successfully another one is failed but amount rs 1403 is debited from my account, from irctc side pnr number is alloted for me when the booking time. but now ticket not booked message is coming from irctc side b'coz they c'nt get payment from sbi, i d'nt know which side is problem pls help me to get back the cash and pls reply me through the mail [protected]@gmail.com immediately
Aug 13, 2020
Complaint marked as Resolved View replies
E Ticket — refund problem
dear sir,I booked e ticket but didnt get that due to communication error of irctc sever, and the payment has been deducted from my bank account of Rs.1247/- . Bill no[protected],
I written an e-mail but didnt get any responce
Pls refund me the amount and do the needful
Thankyou
surya
[protected]
E Ticket — e ticket
sirdue to link failure of irctc two transactions of my e ticket were failed and 3rd time it was ok but for all the 3 times money was deducted from my account,the e ticket was for tomorrow14th oct 2009,so pls do the needful.
Dear sir,
At 28/6/2013 i booked an e-ticketsof tatkal qouta of journey on 29/6/2013 through irctc using sbi debit cards, but the amount of rs 426 is debited from my account n i didnt get the pnr of that e-ticket on booking time. but the message of charging of that e-ticket has come from sbi, i d'nt know which side is problem pls help me to get back the cash and pls reply me through the mail suman.[protected]@gmail.com immediately
At 28/6/2013 i booked an e-ticketsof tatkal qouta of journey on 29/6/2013 through irctc using sbi debit cards, but the amount of rs 426 is debited from my account n i didnt get the pnr of that e-ticket on booking time. but the message of charging of that e-ticket has come from sbi, i d'nt know which side is problem pls help me to get back the cash and pls reply me through the mail suman.[protected]@gmail.com immediately
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Politics on tatkal tickets on irctc.co.in
| Address: Ahmedabad, Gujarat |
There is politics going on with irctc website it always show from 8am till tatkal ticket bookin time i have even mailed but no actions are the mails was as follows:
I dont know why govt has given you privilage for online ticketing and
if online tatkal tickets cannot be processed then why have you kept
tatkal option on your website. I suppose it is just a way of making
people fool by IRCTC of booking tatkal tickets. When a person try to
book his tatkal tickets in morning 8:00am then your server is busy, it
gets conked off soon and shows "you cannot make online reservation"
then why the heck have you kept an online reservation. Your server
gets busy till 30 mins after that the tatkal tickets are booked then
your website is running at a great speed just shut this business of
making fool ok.
i have attached the screen shots check it!
Regards,
I dont know why govt has given you privilage for online ticketing and
if online tatkal tickets cannot be processed then why have you kept
tatkal option on your website. I suppose it is just a way of making
people fool by IRCTC of booking tatkal tickets. When a person try to
book his tatkal tickets in morning 8:00am then your server is busy, it
gets conked off soon and shows "you cannot make online reservation"
then why the heck have you kept an online reservation. Your server
gets busy till 30 mins after that the tatkal tickets are booked then
your website is running at a great speed just shut this business of
making fool ok.
i have attached the screen shots check it!
Regards,
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Resolved
Resolved
Big Cinema
| Address: Ahmedabad, Gujarat |
Dear sir,
When i was booking online tickets at BIGCINEmas.com on 02/03/2011
5 tickets for the first time i received the following error.
" due to some technical error your booking is not done, however your payement has been deducted . Kindly contaxt us at [protected]@bigcinemas.com for your refund.
second time i have booked 6 tickets they are booked.
Please do the needful and for refund my money of 5 tickets as soon as possible.
Thansk & regards,
Gopesh Kedia
[protected]
When i was booking online tickets at BIGCINEmas.com on 02/03/2011
5 tickets for the first time i received the following error.
" due to some technical error your booking is not done, however your payement has been deducted . Kindly contaxt us at [protected]@bigcinemas.com for your refund.
second time i have booked 6 tickets they are booked.
Please do the needful and for refund my money of 5 tickets as soon as possible.
Thansk & regards,
Gopesh Kedia
[protected]
Aug 13, 2020
Complaint marked as Resolved Helpful
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Resolved
Resolved
E-Ticket TDR money not refunded
| Address: Pune, Maharashtra |
Please find the attached file which shows the status of my file TDR in which the train no. 2202- Garib rath Express was cancelled due to land slides.
The details of the tickets are as follows:
Train No. : 2202
Train Name : LTT Garib Rath Exp
Date of journey : 26/07/2010
Date of booking : 15/07/2010
PNR number : [protected]
Transaction ID : [protected]
Class of journey : 3A
Total charges : Rs 1000
From station : Madgaon
To station : Panvel
Passengers details:
Sr. No. Name Age Sex Coach Seat No. Status
1. Gopal Singh 25 M G9 74 Booked
2. Ashutosh Singh 22 M G9 76 Booked
Reason for TDR : Land slid near Ratnagiri.
It has been more than 8 months to file the TDR. Please let me know when the amount will be refunded in my account.
The details of the tickets are as follows:
Train No. : 2202
Train Name : LTT Garib Rath Exp
Date of journey : 26/07/2010
Date of booking : 15/07/2010
PNR number : [protected]
Transaction ID : [protected]
Class of journey : 3A
Total charges : Rs 1000
From station : Madgaon
To station : Panvel
Passengers details:
Sr. No. Name Age Sex Coach Seat No. Status
1. Gopal Singh 25 M G9 74 Booked
2. Ashutosh Singh 22 M G9 76 Booked
Reason for TDR : Land slid near Ratnagiri.
It has been more than 8 months to file the TDR. Please let me know when the amount will be refunded in my account.
Aug 13, 2020
Complaint marked as Resolved View replies
E-ticket — tdr not refunded
I filed a tdr dated 27th january having PNR no.[protected] as my passangers did not travel because train was late more than three hours and my passangers travelled the same day on some other train i am unable to figure out why was TDR disapproved. The ticket was booked from irctc.co.in Helpful
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Resolved
Amount not refunded
| Address: Jalgaon, Maharashtra |
Dear Sir,
I booked e-ticket on 14.9.10 Transaction ID - [protected] & PNR No. [protected] & canceled on 11.10.10 but amt. not refunded in my account - my irctc user ID - shahajidk & my pass word - vaishalis. Please confirm any problem returning of amt. & please refund my amt.
With Regards,
Shahaji D.Kondhalkar
I booked e-ticket on 14.9.10 Transaction ID - [protected] & PNR No. [protected] & canceled on 11.10.10 but amt. not refunded in my account - my irctc user ID - shahajidk & my pass word - vaishalis. Please confirm any problem returning of amt. & please refund my amt.
With Regards,
Shahaji D.Kondhalkar
Aug 13, 2020
Complaint marked as Resolved View replies
E-ticket — not Refund
Dear sir,My problem is that I had a reservation in 2963/Mewar express on 7th october 2007 which was cencelled due to track problem created by Gujjers. After that I informed to IRCTC through e-mail on 8th october for refund which i had paid for ticket. But till today i do not get refund of fare of my e-ticket.
Please solve my problem.
Thanks
Regards
surendra singh
BookedTicket History
Pnr no [protected] Transaction Id [protected] Train no 2963
Train Name MEWAR EXPRESS From station Mathura jn ( MTJ ) To Station KOTA JN ( KOTA ) Date 07/10/2007 class SL
E-ticket — Train did not come to station - refund not recd.
Dear Sir / Me'm,i booked tatkal e-ticket from bhopal to Mumbai for journey date 11.01.2009 in punjab mail train no. 2138.
for some reason train did not arrive at the station and had to change its root. consequently i have to go to some other station and buy another ticket to come to mumbai by some other train.
on 12.01.2009 moment i reached mumbai i cancelled that ticket and filed a TDR claim. my claim is still pending in spite of sending them so many follow up mail in last 5 months. they say it is admin approved but money has not come still.
Pls. look into the matter as its complete loss to me for no fault of mine.
hope to get some answer at least.
thanks and rgds, Lalit
eticket — not refund
dear sir,this is put in your kind information that i did not get refund amount of my transaction id--[protected] and [protected] dated,24 and 25 nov-09.and total amount 784-00 so please provide me on priority basis.
thanx
regards
dschouhan
[protected]
e ticketing — amount not refunded
i have booked tickets online but got an error that the tickets are not booked after they took money off my acc.and after that they say that will get money after 10 days
E-ticket — NOT REFUND MONEY TILL DATE
I booked a train ticket thru internet reservation for train nos.11123 for dt: 2.06.11, PNR- [protected] . I had some urgent work so i didnot traveled on the train. I filed TDR for Rs 365 on 2-06-11 (Ref No: ektekt[protected]).I have contacted so many times to TDR deptt but after one and half month i could not success. pls help me to get my refund back from railways. This was the email i sent to all email address that are intended for IRCTC complaint.i haven't received any call from them yet.
There are three cases ( Which all are given below) in which money got
> deducted
>
> from my bank account, though neither ticket got booked nor i have received
> any
>
> refund for these failed transictions. It has been a long time, and its
> really
>
> pathetic that neither i got any type of communication, nor any refund etc.
>
> It's a high time now,
>
> Please have someone responsible and senior to look into these cases and
> kindly
>
> contact me now, failing which i would be forced to email to higher
> authorities
>
> or to consumer court .
> I can always be reachable by my phone, if phone is not reachable then
> kindly
>
> contact me via email or send me a message.
>
> But please atleast revert on the mail, and refund all my money with
> intrest
>
> which got debited during these transictions.
>
> If I am misunderstanding anywhere, please be humble enough to let me know
> about
>
> it, and correct me.
> Please forward the mail to the concerned authorities if the mail is not
> intended for you.
>
> My contact details
>
> Name- AMAN JAIN
> MOB- 91-[protected]
> EMAIL ADD- [protected]@GMAIL.COM
>
> =======================================================
>
> Case 1
> Ticket History
> Pnr Number: 0 Transaction ID: [protected] Train No: 12280
> Train Name: TAJ EXPRESS From Station: (NZM) To Station: (RKM)
> Date Of Journey: 14-Dec-2012 Class: 2S Boarding: (NZM)
> Resv Upto: (RKM) Date Of Booking: 12-Dec-2012 Total Fare: Rs 158.0
>
> Refund Details
> Payment Not Received From Bank
>
>
> =============================
> Case 2
> Ticket History
> Pnr Number: 0 Transaction ID: [protected] Train No: 12416
> Train Name: INTERCITY EXP From Station: (NZM) To Station: (DWX)
> Date Of Journey: 20-Feb-2013 Class: SL Boarding: (NZM)
> Resv Upto: (DWX) Date Of Booking: 18-Feb-2013 Total Fare: Rs 370.0
>
> Refund Details
> Payment Not Received From Bank
> =======================================
> Case 3
> Ticket History
> Pnr Number: 0 Transaction ID: [protected] Train No: 12279
> Train Name: TAJ EXPRESS From Station: (RKM) To Station: (NZM)
> Date Of Journey: 03-Apr-2013 Class: 2S Boarding: (RKM)
> Resv Upto: (NZM) Date Of Booking: 03-Apr-2013 Total Fare: Rs 191.24
>
> Refund Details
> Payment Not Received From Bank
>
>
> Thanks and with Best Regards
>
> Aman Jain
> 91-[protected]
> [protected]@GMAIL.COM
>
>
>
> --
> Dear Sir/Mam,
>
>
> Kindly find attached the copy of my Resume for all Suitable positions
> that suits my profile and please be kind enough to let me know about
> suitable working opportunities for me. I can always be reached via my
> below mentioned cell number.
>
> Hope for positive response
>
> Thanks and with Best Regards
>
> Aman Jain
> 91-[protected]
>
> [protected]-----
> DISCLAIMER
> [protected]-----
> The information contained in this electronic message (including any
> accompanying documents) is solely
> intended for the information of the addressee(s) and is proprietary,
> confidential or privileged
> information. This information should not be reproduced or redistributed or
> passed on directly or
> indirectly in any form to any other person. If you are not the named
> addressee, you are hereby notified
> that any disclosure, copying, distribution or taking any action in reliance
> on the contents of this e-mail or
> any accompanying document is strictly prohibited and is unlawful. Kindly
> notify the sender or email to
> [protected]@irctc.co.in immediately and destroy all copies of this e-mail and any
> attachments there to. Any
> views or opinions expressed in this email are solely those of the sender and
> may be modified or altered
> and may not necessarily reflect the views or policies of IRCTC Ltd. as an
> organization. IRCTC or its
> directors/employees shall not be liable for any damage whether
> direct/indirect, special or
> consequential, including loss of revenue or profit that may rise from or in
> connection with use of the
> information based on this mail.
> [protected]-----
> WARNING
> [protected]-----
> This e-mail does not tantamount to spamming. IRCTC accepts no liability for
> any damage caused by any
> malware transmitted by this email. The recipient should check this email and
> any attachments for the
> presence of viruses and other malwares. Sender is not responsible for any
> damage caused by any virus
> or alteration of this email by a third-party or otherwise.
>
>
--
Dear Sir/Mam,
Kindly find attached the copy of my Resume for all Suitable positions that suits my profile and please be kind enough to let me know about suitable working opportunities for me. I can always be reached via my below mentioned cell number.
Hope for positive response
Thanks and with Best Regards
Aman Jain
91-[protected]
There are three cases ( Which all are given below) in which money got
> deducted
>
> from my bank account, though neither ticket got booked nor i have received
> any
>
> refund for these failed transictions. It has been a long time, and its
> really
>
> pathetic that neither i got any type of communication, nor any refund etc.
>
> It's a high time now,
>
> Please have someone responsible and senior to look into these cases and
> kindly
>
> contact me now, failing which i would be forced to email to higher
> authorities
>
> or to consumer court .
> I can always be reachable by my phone, if phone is not reachable then
> kindly
>
> contact me via email or send me a message.
>
> But please atleast revert on the mail, and refund all my money with
> intrest
>
> which got debited during these transictions.
>
> If I am misunderstanding anywhere, please be humble enough to let me know
> about
>
> it, and correct me.
> Please forward the mail to the concerned authorities if the mail is not
> intended for you.
>
> My contact details
>
> Name- AMAN JAIN
> MOB- 91-[protected]
> EMAIL ADD- [protected]@GMAIL.COM
>
> =======================================================
>
> Case 1
> Ticket History
> Pnr Number: 0 Transaction ID: [protected] Train No: 12280
> Train Name: TAJ EXPRESS From Station: (NZM) To Station: (RKM)
> Date Of Journey: 14-Dec-2012 Class: 2S Boarding: (NZM)
> Resv Upto: (RKM) Date Of Booking: 12-Dec-2012 Total Fare: Rs 158.0
>
> Refund Details
> Payment Not Received From Bank
>
>
> =============================
> Case 2
> Ticket History
> Pnr Number: 0 Transaction ID: [protected] Train No: 12416
> Train Name: INTERCITY EXP From Station: (NZM) To Station: (DWX)
> Date Of Journey: 20-Feb-2013 Class: SL Boarding: (NZM)
> Resv Upto: (DWX) Date Of Booking: 18-Feb-2013 Total Fare: Rs 370.0
>
> Refund Details
> Payment Not Received From Bank
> =======================================
> Case 3
> Ticket History
> Pnr Number: 0 Transaction ID: [protected] Train No: 12279
> Train Name: TAJ EXPRESS From Station: (RKM) To Station: (NZM)
> Date Of Journey: 03-Apr-2013 Class: 2S Boarding: (RKM)
> Resv Upto: (NZM) Date Of Booking: 03-Apr-2013 Total Fare: Rs 191.24
>
> Refund Details
> Payment Not Received From Bank
>
>
> Thanks and with Best Regards
>
> Aman Jain
> 91-[protected]
> [protected]@GMAIL.COM
>
>
>
> --
> Dear Sir/Mam,
>
>
> Kindly find attached the copy of my Resume for all Suitable positions
> that suits my profile and please be kind enough to let me know about
> suitable working opportunities for me. I can always be reached via my
> below mentioned cell number.
>
> Hope for positive response
>
> Thanks and with Best Regards
>
> Aman Jain
> 91-[protected]
>
> [protected]-----
> DISCLAIMER
> [protected]-----
> The information contained in this electronic message (including any
> accompanying documents) is solely
> intended for the information of the addressee(s) and is proprietary,
> confidential or privileged
> information. This information should not be reproduced or redistributed or
> passed on directly or
> indirectly in any form to any other person. If you are not the named
> addressee, you are hereby notified
> that any disclosure, copying, distribution or taking any action in reliance
> on the contents of this e-mail or
> any accompanying document is strictly prohibited and is unlawful. Kindly
> notify the sender or email to
> [protected]@irctc.co.in immediately and destroy all copies of this e-mail and any
> attachments there to. Any
> views or opinions expressed in this email are solely those of the sender and
> may be modified or altered
> and may not necessarily reflect the views or policies of IRCTC Ltd. as an
> organization. IRCTC or its
> directors/employees shall not be liable for any damage whether
> direct/indirect, special or
> consequential, including loss of revenue or profit that may rise from or in
> connection with use of the
> information based on this mail.
> [protected]-----
> WARNING
> [protected]-----
> This e-mail does not tantamount to spamming. IRCTC accepts no liability for
> any damage caused by any
> malware transmitted by this email. The recipient should check this email and
> any attachments for the
> presence of viruses and other malwares. Sender is not responsible for any
> damage caused by any virus
> or alteration of this email by a third-party or otherwise.
>
>
--
Dear Sir/Mam,
Kindly find attached the copy of my Resume for all Suitable positions that suits my profile and please be kind enough to let me know about suitable working opportunities for me. I can always be reached via my below mentioned cell number.
Hope for positive response
Thanks and with Best Regards
Aman Jain
91-[protected]
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Resolved
Resolved
Very Frustrating
Its very frustrating I have booked reservation ticket of mine sis through ETICKET from guhawati to newdelhi.
Actually one of mine sis studying at guhawati and when she got sick i have send my second sis later on. I have already booked first one ticket on 11.01.2010, (as second sis schedule is not planned that time). On 15.01.2010 i booked second E-ticket from second sis.
Now First one is confirmed and second one is still showing in waiting list WL - 5 after chart prepration. ON OTHER HAND TRAIN IS LATE MORE THAN 12 HRS AND LOTS OF CANCELLATIONS WERE GOING THERE.
BUT DUE TO E-TICKET WE HAVE NOT ANY OPTION TO TAKE ADVANTAGE OF THAT EVEN WHEN RAILWAY IS GOING TO HAVE LOSS AS AN EMPTY SEATS.
HEY GOD! WHAT IS THIS POLICY.
Is railway authority have anyproblem to make it as userfriendly by having option that i[censored]ser want to cancel an waiting ticket he/she must made request for that otherwise this Eticket serves as a General waiting ticket.
By having such option both railway and passanger were benifitted.
With Regards
Manoj Kumar Rajain
[protected]
My booked ticket detail whose status is still in waiting list as state by me earlier.
Passanger Name : Anju K. Rajain
Train No: 2423
PNR NO. [protected]
Actually one of mine sis studying at guhawati and when she got sick i have send my second sis later on. I have already booked first one ticket on 11.01.2010, (as second sis schedule is not planned that time). On 15.01.2010 i booked second E-ticket from second sis.
Now First one is confirmed and second one is still showing in waiting list WL - 5 after chart prepration. ON OTHER HAND TRAIN IS LATE MORE THAN 12 HRS AND LOTS OF CANCELLATIONS WERE GOING THERE.
BUT DUE TO E-TICKET WE HAVE NOT ANY OPTION TO TAKE ADVANTAGE OF THAT EVEN WHEN RAILWAY IS GOING TO HAVE LOSS AS AN EMPTY SEATS.
HEY GOD! WHAT IS THIS POLICY.
Is railway authority have anyproblem to make it as userfriendly by having option that i[censored]ser want to cancel an waiting ticket he/she must made request for that otherwise this Eticket serves as a General waiting ticket.
By having such option both railway and passanger were benifitted.
With Regards
Manoj Kumar Rajain
[protected]
My booked ticket detail whose status is still in waiting list as state by me earlier.
Passanger Name : Anju K. Rajain
Train No: 2423
PNR NO. [protected]
Aug 13, 2020
Complaint marked as Resolved Helpful
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Resolved
Resolved
Settlement /refund of failed transaction
I booked a ticket from Moradabad to Ambala Cantt on 25/01/2010 ON THE INTERNET in Amarnath Express (5653) but the transaction failed due to system fault at the IRCTC website. The amount of money amounting to Rs. 130/- was, however, debited to my PNB Debit card No[protected] . Their Failed transaction ID is- [protected] dated 25.1.2010 shows the amount of Rs.120 for settlement.
Kindly help me to get refund of Rs. 130
Yours faithfully,
Hakamsingh
218 GH6 Mansa Devi Complex Sector 5
Panchkula
Pin 134109
Mobile [protected]
Kindly help me to get refund of Rs. 130
Yours faithfully,
Hakamsingh
218 GH6 Mansa Devi Complex Sector 5
Panchkula
Pin 134109
Mobile [protected]
Aug 14, 2020
Complaint marked as Resolved View replies
I booked an e ticket on 3rd June, 2011 for train no.12873 to travel on 7/6/2011 from ranchi to allahabad.Rs 600 was debited from my account in SBI though the ticket was not generated.It is showing a failed transaction report.
IRCTC transaction id is [protected]
please help me to get the refund of Rs 600
-Gayatri Yadav
KMS Hall
NIT Rourkela
IRCTC transaction id is [protected]
please help me to get the refund of Rs 600
-Gayatri Yadav
KMS Hall
NIT Rourkela
E-ticket — NO REFUND OF E-TICKET FAILED TRANSACTION
I have book a e-ticket on 27 sep 2011 from new delhi to coimbatore but ticket not get booked.Fair debited from my account till now it not gets credited ininto my accountmy transiction id is [protected].plz take the needful action Sir, I was booking a tiket 27 march-2012 from irctc website hdfc bank but due to dom problem I have not received the e-tiket but rs. 353 deducted my account.
Kindly look in to the matter. Transaction ID [protected],
train no. 12479, train name suryanagri exp. Station ju to bdts sleeper class, refund status : approved
P.M.Vaishnav
13, Konark Appartment,
Behind Awade Mala, Mahadevnagar,
Oild Chandoor Road, Ichalkaranji-416115
Mob.No.[protected]
Kindly look in to the matter. Transaction ID [protected],
train no. 12479, train name suryanagri exp. Station ju to bdts sleeper class, refund status : approved
P.M.Vaishnav
13, Konark Appartment,
Behind Awade Mala, Mahadevnagar,
Oild Chandoor Road, Ichalkaranji-416115
Mob.No.[protected]
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Resolved
Resolved
ticket not received
i book ticket on bihar sampark kranti exp from gorakhpur jn. to new delhi. maine sbi atb cum debit card se two bar payment bhi kiya but https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broad...⇄ reply mila please mujhe mere ticket ka conformation de aur ek bar jo extrr payment kiya hai uska solution mujhe de.
with best regard
pawan kakkar
[protected]
with best regard
pawan kakkar
[protected]
Aug 14, 2020
Complaint marked as Resolved Helpful
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Resolved
Resolved
Refund against cancelled ticket
Dear Sir,
I had booked 2 tickets (confirmed) from New Delhi to Phagwara on 23 May' 09 and 2 tickets from New Delhi to Phagwara on 25.May,.2009. I had filed TDRs for claiming the refund of all the four tickets on 26th May 2009 and 27th May' 09 vide PNR no. [protected] and [protected] and the transaction IDs are [protected] and [protected] respectively. The payment for booking of above 4 tickets was made through Credit Card.
There is lack of communication and follow up from IRCTC to CCM/Northern Railway. This has created lot of hardship and I had to follow up with IRCTC, Delhi. I have incured huge telephone bills and and have suffered mental agony. I would like to be compensated not only for the tickets refund but also for the cost towards follow up and mental agony from the Railways.
For your ready reference, I am giving below under 'QUOTE - UNQUOTE' some of the mails sent to IRCTC in follow up for refund of above tickets and you will also find their replies which are not at all satisfaftory.
In view of above, you are requested to kindly advise the concerned CCM/Refund, Northern Railway, New Delhi to refund the amount immediately and also compensate me for the mental agoney I have suffered in following up for refund.
Looking forward for justice.
Thanks and regards
ANIL KUMAR BHARADWAJ
A-18, GALI NO.2
OLD ARJUN NAGAR
DELHI - 110 051
PHONE: [protected]
QUOTE
Dear customer,
Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt. 01.06.09 We have already issued Reminder No. 1 &2 DT.07.09.09 & DT.07/10/2009 to concerned railway to chase up the case. But despite reminder refund yet not received from the concerned railway. Now we are sending a Reminder No. 3 dt.10.11.09 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account.
Regards,
Raman Raut
[protected]@irctc.co.in
Ph:[protected]
Forwarded Message: Fw: Re: Fw: Re: Fw: Re: Refund of TDR Filed tickets - [IRCTC #654813].eml
Fw: Re: Fw: Re: Fw: Re: Refund of TDR Filed tickets - [IRCTC #654813]Monday, 2 November, 2009 5:42 PM
From: "Anil Kumar" <[protected]@yahoo.com>To: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.inDear Sir,
Thanks for your mail. You wuill appreciate that I am writing to you for refund of my two TDRs for the last several months and every time I am receiving a similar message that my refund case has been forwarded to the concerned official or CCN/NR but no concrete solution has been done i.e. I am not able to get my TDR amount which is amounting to Rs. 231.00 x 2 - 462.00 Approx. CAN YOU PROVIDE ME THE EMAIL ADDRESS OF THE CONCERNED OFFICIAL SO THAT APART FROM YOU, I AM ALSO ABLE TO SEND THE FOLLOW UP MAILS FOR GETTING MY REFUND AMOUNT WHICH IS PENDING FOR MORE THAN FIVE MONTHS WITHOUT MY FAULT ? ? IT IS A TOTALLY CASE OF HARASSMENT.
IN VIEW OF ABOVE, YOU ARE REQUESTED TO KINDLY DO THE NEEDFUL AND GET ME THE REFUND OF TWO TDRS FILED ON 26TH MAY AND 27TH MAY 2009 DETAILS OF WHICH ARE GIVEN HEREUNDER ONCE AGAIN FOR YOUR READY REFERENCE AND DOING THE NEEDFUL.
PNR No. [protected] - TDR Filed on 26.05.2009
PNR No. [protected] - TDR Filed on 27.05.2009
LOOKING FORWARD TO YOUR RESPONSE ASAP.
Thanks and regards
Anil Kumar Bharadwaj
A-18, Gali No.2
Old Arjun Nagar Delhi - 110 051
Cell# [protected]
--- On Mon, 26/10/09, tdrprocess <[protected]@irctc.co.in> wrote:
From: tdrprocess <[protected]@irctc.co.in>
Subject: Re: Fw: Re: Fw: Re: Refund of TDR Filed tickets - [IRCTC #654813]
To: "Anil Kumar" <[protected]@yahoo.com>
Date: Monday, 26 October, 2009, 11:53 AM
Dear customer,
Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/NR Railway, on dt. 28-may-2009. Refund yet not received from concerned railway. We have also sent a reminder with all the papers pertaining to your refund case to concerned railway on dt. 09.10.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..
Regards,
Sajjan Kumar
[protected]@irctc.co.in
Ph:[protected]
Anil Kumar wrote:
Dear Sirs,
This has reference to the two TDRs mentioned in the below mails which were duly admin approved on 26th and 27th of May 2009 respectively.
IS THERE ANYBODY AT IRCTC WHO CAN CONFIRM AS TO WHEN I WILL GET REFUND OF THE TDRs IN QUESTION BECAUSE IT IS NOW AROUND 150 DAYS OF TDR BOOKING AND ADMIN APPROVAL ?
PLEASE ALSO GIVE ME THE CONTACT DETAILS (EMAIL AS WELL AS PHONE NUMBERS) OF THE CONCERNED OFFICER/DEALING HAND SO THAT I AM ALSO ABLE TO CONTACT AND ASK AS TO WHY THIS HAS BEEN KEPT ON HOLD FOR SO MANY DAYS BECAUSE AS PER TDR RULES, REFUNDS ARE MADE WITHIN 90 DAYS THEN WHY IT HAS NOT BEEN CLEARED SO FAR.
Kindly treat this as urgent and revert with solution because it has already been inordinately delayed and I am being harassed for no fault of me by delaying the refund of said TDRs which is becoming intolerable now.
Looking forward to your quick response on the subject.
Anil Kumar Bharadwaj
A-18, Gali No.2
Old Arjun Nagar Delhi - 110 051
Cell# [protected]
--- On Fri, 9/10/09, tdrprocess <[protected]@irctc.co.in> wrote:
From: tdrprocess <[protected]@irctc.co.in>
Subject: Re: Fw: Re: Refund of TDR Filed tickets - [IRCTC #654813]
To: [protected]@yahoo.com
Date: Friday, 9 October, 2009, 5:41 PM
Dear customer,
Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt. 28.05.09. We have already issued Reminder No. 1 dt. 07.09.09 to concerned railway to chase up the case. But despite reminder refund yet not received from the concerned railway. Now we are sending a Reminder No. 2 dt. 09.10.09 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account.
Regards,
Sanjay Suman
[protected]@irctc.co.in
Ph:[protected]
[protected]@irctc.co.in wrote:
Dear Concern,
Please look into the matter.
[protected]@yahoo.com
Thanks & Regards,
Akshay
[protected]@irctc.co.in
www.irctc.co.in
[protected] Message from [protected]@yahoo.com[protected]
Date: Tue, 6 Oct 2009 17:59:37 +0530 (IST)
From: Anil Kumar <[protected]@yahoo.com>
Subject: Fw: Re: Refund of TDR Filed tickets - [IRCTC #654813]
To: [protected]@irctc.co.in
> Dear Sir,
>
> I have neither received any communication nor refund of my two
> tickets which were cancelled in May 2009. Please inform the status
> of same as it is now more than 130 days and the refund of TDR is
> still awaited. Please give this message priority or inform me to whom
> I should write for the same so that I am in receipt of the amount of
> cancelled tickets.
>
> Thanks and regards
>
> Anil Kumar Bharadwaj
> A-18, Gali No.2
> Old Arjun Nagar Delhi - 110 051
> Cell# [protected]
>
> --- On Sat, 3/10/09, Anil Kumar <[protected]@yahoo.com> wrote:
> From: Anil Kumar <[protected]@yahoo.com>
> Subject: Re: Refund of TDR Filed tickets
> To: [protected]@irctc.co.in
> Date: Saturday, 3 October, 2009, 7:03 PM
> Dear Sir
>
> Reg: PNR No. [protected] - TDR Filed on 26.05.2009
> PNR No. [protected] - TDR Filed on 27.05.2009
>
> It is not understandable for how many days refund of the above
> referred PNRs will be under process whereas same have already been
> approved in the month of May 2009. As per TDR Rules mentioned on the
> IRCTC site, it takes arounf 90 days but in the above cases, more than
> 130 days have gone but I am still waiting for the refund of amount.
>
> You are requested to please check at your end and revert as to when
> the above matter will be settled.
> Anil Kumar Bharadwaj
> A-18, Gali No.2
> Old Arjun Nagar Delhi - 110 051
> Cell# [protected]
>
> --- On Tue, 22/9/09, Anil Kumar <[protected]@yahoo.com> wrote:
>
> From: Anil Kumar <[protected]@yahoo.com>
> Subject: Fw: Re: TDR Status
> To: [protected]@irctc.co.in
> Date: Tuesday, 22 September, 2009, 6:12 PM
>
> Dear Sir,
>
> Can you inform for how many days I will ahve to write for refund of
> merely not even Rs.500.00. As per TDR Rules, the matter is settled
> within 90 days but in this case it is now around 120 days and I am
> still writing for refund of the amount. Really this is the limit.
>
> Please revert and inform the status.
>
> Thanks and regards,
>
> Anil Kumar Bharadwaj
> A-18, Gali No.2
> Old Arjun Nagar Delhi - 110 051
> Cell# [protected]
>
> --- On Wed, 2/9/09, Anil Kumar <[protected]@yahoo.com> wrote:
>
>
> From: Anil Kumar <[protected]@yahoo.com>
> Subject: Re: TDR Status
> To: [protected]@irctc.co.in
> Date: Wednesday, 2 September, 2009, 12:38 PM
>
> Dear Sir,
>
> In continuation to my previous mail and in reply to you mail dated
> 23.07.2009, I wish to bring it to you rkind notice that it is now
> more than 90 days and I have not received the refund of the tickets
> booked under TDR details of which are in the mail below. Please look
> into this and do the needful because as per your mail and the Rules,
> refund will be made after 90 days since now its more than 90 days,
> your help is solicited.
>
> Thanks and regards,
>
> Anil Kumar Bharadwaj
> A-18, Gali No.2
> Old Arjun Nagar Delhi - 110 051
> Cell# [protected]
>
> --- On Thu, 23/7/09, [protected]@irctc.co.in <[protected]@irctc.co.in> wrote:
>
> From: [protected]@irctc.co.in <[protected]@irctc.co.in>
> Subject: Re: TDR Status
> To: "Anil Kumar" <[protected]@yahoo.com>
> Date: Thursday, 23 July, 2009, 6:57 PM
>
> Dear Customer,
>
> Kindly note that your refund is in process through TDR (Ticket
> Deposit Receipt). Refund under this category is processed by the
> railways under the present commercial rules and this process takes
> minimum 90 days or more. Once the refund is received from the
> railways the balance will be credited to your account.
>
> Thanks & Regards
> Mukesh Sharan
> [protected]@irctc.co.in
> www.irctc.co.in
>[protected] Message from [protected]@yahoo.com[protected]
> Date: Thu, 23 Jul 2009 18:39:59 +0530 (IST)
> From: Anil Kumar <[protected]@yahoo.com>
> Subject: TDR Status
> To: [protected]@irctc.co.in
> Cc: [protected]@irctc.co.in
>> Dear Sir,
>>
>> Reg: PNR No. [protected] - TDR Filed on 26.05.2009
>> PNR No. [protected] - TDR Filed on 27.05.2009
>>
>> With reference to above mentioned PNR Numbers, I wish to inform you
>> that both the TDRS were approved in the month of May 2009 itself but
>> till date neither refund of same is made nor the amount and date of
>> refund has been mentioned. In both the cases, full amount is to be
>> released as in both the cases, there is no fault of the passengers
>> because in one case the train was cancelled and in other case the
>> train was not available up to the ticket destination due to riot
>> problems in Punjab due to murder of one Saint/Baba in Australia.
>>
>> Today when I visited your site, I wanted to see the status of the TDR
>> filed by me but to my great surprise when I selected both the TDRs
>> one by one, nothing but a caption in red colour was appearing "This
>> Transaction ID or this PNR No. do not belong to this UserID".
>>
>> Please inform what has happened to the TDRs filed by me on 26th and
>> 27th May 2009 respectively and how can I see the status.
>>
>> Anil Kumar Bharadwaj
>> A-18, Gali No.2
>> Old Arjun Nagar
>> Delhi - 110 051
>> Cell# [protected]
>> See the Web's breaking stories, chosen by people like you.
>> Check out Yahoo! Buzz. http://in.buzz.yahoo.com/
> ----- End message from [protected]@yahoo.com -----
>
> See the Web's breaking stories, chosen by people like you. Check out
> Yahoo! Buzz.
> Keep up with people you care about with Yahoo! India Mail. Learn how.
>
> From cricket scores to your friends. Try the Yahoo! India Homepage!
>
> Keep up with people you care about with Yahoo! India Mail.
> Learn how. http://in.overview.mail.yahoo.com/connectmore
----- End message from [protected]@yahoo.com
UNQUOTE
I had booked 2 tickets (confirmed) from New Delhi to Phagwara on 23 May' 09 and 2 tickets from New Delhi to Phagwara on 25.May,.2009. I had filed TDRs for claiming the refund of all the four tickets on 26th May 2009 and 27th May' 09 vide PNR no. [protected] and [protected] and the transaction IDs are [protected] and [protected] respectively. The payment for booking of above 4 tickets was made through Credit Card.
There is lack of communication and follow up from IRCTC to CCM/Northern Railway. This has created lot of hardship and I had to follow up with IRCTC, Delhi. I have incured huge telephone bills and and have suffered mental agony. I would like to be compensated not only for the tickets refund but also for the cost towards follow up and mental agony from the Railways.
For your ready reference, I am giving below under 'QUOTE - UNQUOTE' some of the mails sent to IRCTC in follow up for refund of above tickets and you will also find their replies which are not at all satisfaftory.
In view of above, you are requested to kindly advise the concerned CCM/Refund, Northern Railway, New Delhi to refund the amount immediately and also compensate me for the mental agoney I have suffered in following up for refund.
Looking forward for justice.
Thanks and regards
ANIL KUMAR BHARADWAJ
A-18, GALI NO.2
OLD ARJUN NAGAR
DELHI - 110 051
PHONE: [protected]
QUOTE
Dear customer,
Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt. 01.06.09 We have already issued Reminder No. 1 &2 DT.07.09.09 & DT.07/10/2009 to concerned railway to chase up the case. But despite reminder refund yet not received from the concerned railway. Now we are sending a Reminder No. 3 dt.10.11.09 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account.
Regards,
Raman Raut
[protected]@irctc.co.in
Ph:[protected]
Forwarded Message: Fw: Re: Fw: Re: Fw: Re: Refund of TDR Filed tickets - [IRCTC #654813].eml
Fw: Re: Fw: Re: Fw: Re: Refund of TDR Filed tickets - [IRCTC #654813]Monday, 2 November, 2009 5:42 PM
From: "Anil Kumar" <[protected]@yahoo.com>To: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.inDear Sir,
Thanks for your mail. You wuill appreciate that I am writing to you for refund of my two TDRs for the last several months and every time I am receiving a similar message that my refund case has been forwarded to the concerned official or CCN/NR but no concrete solution has been done i.e. I am not able to get my TDR amount which is amounting to Rs. 231.00 x 2 - 462.00 Approx. CAN YOU PROVIDE ME THE EMAIL ADDRESS OF THE CONCERNED OFFICIAL SO THAT APART FROM YOU, I AM ALSO ABLE TO SEND THE FOLLOW UP MAILS FOR GETTING MY REFUND AMOUNT WHICH IS PENDING FOR MORE THAN FIVE MONTHS WITHOUT MY FAULT ? ? IT IS A TOTALLY CASE OF HARASSMENT.
IN VIEW OF ABOVE, YOU ARE REQUESTED TO KINDLY DO THE NEEDFUL AND GET ME THE REFUND OF TWO TDRS FILED ON 26TH MAY AND 27TH MAY 2009 DETAILS OF WHICH ARE GIVEN HEREUNDER ONCE AGAIN FOR YOUR READY REFERENCE AND DOING THE NEEDFUL.
PNR No. [protected] - TDR Filed on 26.05.2009
PNR No. [protected] - TDR Filed on 27.05.2009
LOOKING FORWARD TO YOUR RESPONSE ASAP.
Thanks and regards
Anil Kumar Bharadwaj
A-18, Gali No.2
Old Arjun Nagar Delhi - 110 051
Cell# [protected]
--- On Mon, 26/10/09, tdrprocess <[protected]@irctc.co.in> wrote:
From: tdrprocess <[protected]@irctc.co.in>
Subject: Re: Fw: Re: Fw: Re: Refund of TDR Filed tickets - [IRCTC #654813]
To: "Anil Kumar" <[protected]@yahoo.com>
Date: Monday, 26 October, 2009, 11:53 AM
Dear customer,
Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/NR Railway, on dt. 28-may-2009. Refund yet not received from concerned railway. We have also sent a reminder with all the papers pertaining to your refund case to concerned railway on dt. 09.10.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..
Regards,
Sajjan Kumar
[protected]@irctc.co.in
Ph:[protected]
Anil Kumar wrote:
Dear Sirs,
This has reference to the two TDRs mentioned in the below mails which were duly admin approved on 26th and 27th of May 2009 respectively.
IS THERE ANYBODY AT IRCTC WHO CAN CONFIRM AS TO WHEN I WILL GET REFUND OF THE TDRs IN QUESTION BECAUSE IT IS NOW AROUND 150 DAYS OF TDR BOOKING AND ADMIN APPROVAL ?
PLEASE ALSO GIVE ME THE CONTACT DETAILS (EMAIL AS WELL AS PHONE NUMBERS) OF THE CONCERNED OFFICER/DEALING HAND SO THAT I AM ALSO ABLE TO CONTACT AND ASK AS TO WHY THIS HAS BEEN KEPT ON HOLD FOR SO MANY DAYS BECAUSE AS PER TDR RULES, REFUNDS ARE MADE WITHIN 90 DAYS THEN WHY IT HAS NOT BEEN CLEARED SO FAR.
Kindly treat this as urgent and revert with solution because it has already been inordinately delayed and I am being harassed for no fault of me by delaying the refund of said TDRs which is becoming intolerable now.
Looking forward to your quick response on the subject.
Anil Kumar Bharadwaj
A-18, Gali No.2
Old Arjun Nagar Delhi - 110 051
Cell# [protected]
--- On Fri, 9/10/09, tdrprocess <[protected]@irctc.co.in> wrote:
From: tdrprocess <[protected]@irctc.co.in>
Subject: Re: Fw: Re: Refund of TDR Filed tickets - [IRCTC #654813]
To: [protected]@yahoo.com
Date: Friday, 9 October, 2009, 5:41 PM
Dear customer,
Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt. 28.05.09. We have already issued Reminder No. 1 dt. 07.09.09 to concerned railway to chase up the case. But despite reminder refund yet not received from the concerned railway. Now we are sending a Reminder No. 2 dt. 09.10.09 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account.
Regards,
Sanjay Suman
[protected]@irctc.co.in
Ph:[protected]
[protected]@irctc.co.in wrote:
Dear Concern,
Please look into the matter.
[protected]@yahoo.com
Thanks & Regards,
Akshay
[protected]@irctc.co.in
www.irctc.co.in
[protected] Message from [protected]@yahoo.com[protected]
Date: Tue, 6 Oct 2009 17:59:37 +0530 (IST)
From: Anil Kumar <[protected]@yahoo.com>
Subject: Fw: Re: Refund of TDR Filed tickets - [IRCTC #654813]
To: [protected]@irctc.co.in
> Dear Sir,
>
> I have neither received any communication nor refund of my two
> tickets which were cancelled in May 2009. Please inform the status
> of same as it is now more than 130 days and the refund of TDR is
> still awaited. Please give this message priority or inform me to whom
> I should write for the same so that I am in receipt of the amount of
> cancelled tickets.
>
> Thanks and regards
>
> Anil Kumar Bharadwaj
> A-18, Gali No.2
> Old Arjun Nagar Delhi - 110 051
> Cell# [protected]
>
> --- On Sat, 3/10/09, Anil Kumar <[protected]@yahoo.com> wrote:
> From: Anil Kumar <[protected]@yahoo.com>
> Subject: Re: Refund of TDR Filed tickets
> To: [protected]@irctc.co.in
> Date: Saturday, 3 October, 2009, 7:03 PM
> Dear Sir
>
> Reg: PNR No. [protected] - TDR Filed on 26.05.2009
> PNR No. [protected] - TDR Filed on 27.05.2009
>
> It is not understandable for how many days refund of the above
> referred PNRs will be under process whereas same have already been
> approved in the month of May 2009. As per TDR Rules mentioned on the
> IRCTC site, it takes arounf 90 days but in the above cases, more than
> 130 days have gone but I am still waiting for the refund of amount.
>
> You are requested to please check at your end and revert as to when
> the above matter will be settled.
> Anil Kumar Bharadwaj
> A-18, Gali No.2
> Old Arjun Nagar Delhi - 110 051
> Cell# [protected]
>
> --- On Tue, 22/9/09, Anil Kumar <[protected]@yahoo.com> wrote:
>
> From: Anil Kumar <[protected]@yahoo.com>
> Subject: Fw: Re: TDR Status
> To: [protected]@irctc.co.in
> Date: Tuesday, 22 September, 2009, 6:12 PM
>
> Dear Sir,
>
> Can you inform for how many days I will ahve to write for refund of
> merely not even Rs.500.00. As per TDR Rules, the matter is settled
> within 90 days but in this case it is now around 120 days and I am
> still writing for refund of the amount. Really this is the limit.
>
> Please revert and inform the status.
>
> Thanks and regards,
>
> Anil Kumar Bharadwaj
> A-18, Gali No.2
> Old Arjun Nagar Delhi - 110 051
> Cell# [protected]
>
> --- On Wed, 2/9/09, Anil Kumar <[protected]@yahoo.com> wrote:
>
>
> From: Anil Kumar <[protected]@yahoo.com>
> Subject: Re: TDR Status
> To: [protected]@irctc.co.in
> Date: Wednesday, 2 September, 2009, 12:38 PM
>
> Dear Sir,
>
> In continuation to my previous mail and in reply to you mail dated
> 23.07.2009, I wish to bring it to you rkind notice that it is now
> more than 90 days and I have not received the refund of the tickets
> booked under TDR details of which are in the mail below. Please look
> into this and do the needful because as per your mail and the Rules,
> refund will be made after 90 days since now its more than 90 days,
> your help is solicited.
>
> Thanks and regards,
>
> Anil Kumar Bharadwaj
> A-18, Gali No.2
> Old Arjun Nagar Delhi - 110 051
> Cell# [protected]
>
> --- On Thu, 23/7/09, [protected]@irctc.co.in <[protected]@irctc.co.in> wrote:
>
> From: [protected]@irctc.co.in <[protected]@irctc.co.in>
> Subject: Re: TDR Status
> To: "Anil Kumar" <[protected]@yahoo.com>
> Date: Thursday, 23 July, 2009, 6:57 PM
>
> Dear Customer,
>
> Kindly note that your refund is in process through TDR (Ticket
> Deposit Receipt). Refund under this category is processed by the
> railways under the present commercial rules and this process takes
> minimum 90 days or more. Once the refund is received from the
> railways the balance will be credited to your account.
>
> Thanks & Regards
> Mukesh Sharan
> [protected]@irctc.co.in
> www.irctc.co.in
>[protected] Message from [protected]@yahoo.com[protected]
> Date: Thu, 23 Jul 2009 18:39:59 +0530 (IST)
> From: Anil Kumar <[protected]@yahoo.com>
> Subject: TDR Status
> To: [protected]@irctc.co.in
> Cc: [protected]@irctc.co.in
>> Dear Sir,
>>
>> Reg: PNR No. [protected] - TDR Filed on 26.05.2009
>> PNR No. [protected] - TDR Filed on 27.05.2009
>>
>> With reference to above mentioned PNR Numbers, I wish to inform you
>> that both the TDRS were approved in the month of May 2009 itself but
>> till date neither refund of same is made nor the amount and date of
>> refund has been mentioned. In both the cases, full amount is to be
>> released as in both the cases, there is no fault of the passengers
>> because in one case the train was cancelled and in other case the
>> train was not available up to the ticket destination due to riot
>> problems in Punjab due to murder of one Saint/Baba in Australia.
>>
>> Today when I visited your site, I wanted to see the status of the TDR
>> filed by me but to my great surprise when I selected both the TDRs
>> one by one, nothing but a caption in red colour was appearing "This
>> Transaction ID or this PNR No. do not belong to this UserID".
>>
>> Please inform what has happened to the TDRs filed by me on 26th and
>> 27th May 2009 respectively and how can I see the status.
>>
>> Anil Kumar Bharadwaj
>> A-18, Gali No.2
>> Old Arjun Nagar
>> Delhi - 110 051
>> Cell# [protected]
>> See the Web's breaking stories, chosen by people like you.
>> Check out Yahoo! Buzz. http://in.buzz.yahoo.com/
> ----- End message from [protected]@yahoo.com -----
>
> See the Web's breaking stories, chosen by people like you. Check out
> Yahoo! Buzz.
> Keep up with people you care about with Yahoo! India Mail. Learn how.
>
> From cricket scores to your friends. Try the Yahoo! India Homepage!
>
> Keep up with people you care about with Yahoo! India Mail.
> Learn how. http://in.overview.mail.yahoo.com/connectmore
----- End message from [protected]@yahoo.com
UNQUOTE
Aug 14, 2020
Complaint marked as Resolved Helpful
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Resolved
Resolved
amount debited but no tickety
Dear sir,
I have booked e ticket on 01.11.2009 thorugh my PNB debit card ref. no:[protected] ex MAS TO BPL
after making the payment a message is given sorry your process is not completed. But while cheking with my bank acount the amount of Rs. is 2039 is already debited.
For a chance again I booked through SBI card ref: no:[protected] the same history is repeated. as below.
Ticket History
Pnr Number 0 Transaction ID [protected]
Train No 2615 Train Name GRAND TRUNK EXP
From Station (MAS) To Station (BPL)
Date Of Journey 03-Dec-2009 Class 3A
Boarding (MAS) Resv Upto (BPL)
Date Of Booking 01-Nov-2009 Total Fare Rs 2039.00
Payment Not Received From Bank
I really shock to note while contacting YOUR CHENNAI NO:2530 0000 they simply reply that yes it is error due to communication and your amount will be debited with in three to four days ? what is this ? are the peoples are haing charity funds to distribute to you without any service.why the error for only not to issue ticket why it is not for before accepting for payment. Pleae clearify I am a old man and cannot run pillar to post for my hard money.I want a ticket as requested and refund of my any one Bank debited amount immediately. Hope to receive your reply soon.
Thanking you,
Upadhyaya
I have booked e ticket on 01.11.2009 thorugh my PNB debit card ref. no:[protected] ex MAS TO BPL
after making the payment a message is given sorry your process is not completed. But while cheking with my bank acount the amount of Rs. is 2039 is already debited.
For a chance again I booked through SBI card ref: no:[protected] the same history is repeated. as below.
Ticket History
Pnr Number 0 Transaction ID [protected]
Train No 2615 Train Name GRAND TRUNK EXP
From Station (MAS) To Station (BPL)
Date Of Journey 03-Dec-2009 Class 3A
Boarding (MAS) Resv Upto (BPL)
Date Of Booking 01-Nov-2009 Total Fare Rs 2039.00
Payment Not Received From Bank
I really shock to note while contacting YOUR CHENNAI NO:2530 0000 they simply reply that yes it is error due to communication and your amount will be debited with in three to four days ? what is this ? are the peoples are haing charity funds to distribute to you without any service.why the error for only not to issue ticket why it is not for before accepting for payment. Pleae clearify I am a old man and cannot run pillar to post for my hard money.I want a ticket as requested and refund of my any one Bank debited amount immediately. Hope to receive your reply soon.
Thanking you,
Upadhyaya
Aug 14, 2020
Complaint marked as Resolved Helpful
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Resolved
Resolved
nonreceipt of E-ticket
Dear Sir,
1. I had the previlage to traval in your elite airlines. The details are as follows:
COLONEL BHOSLE S P
MRS BHOSLE PADMINI
MS BHOSLE RADHIKA
Flt No. 165
DATE OF JOURNEY :06 NOV 2008
FLT TICKET NO:090-[protected], 78, 79
2. I was not issued with E-ticket for which I cant reimburse my claim of Rs.36, 628/-.
3. You are requested to either provide me E-ticket or a certificate stating that the passengers mentioned in paregraph 1 above had travelled in Kingfisher airlines and paid an amount of Rs.36, 628/-
4. Your coperation will be highly appriciated.
1. I had the previlage to traval in your elite airlines. The details are as follows:
COLONEL BHOSLE S P
MRS BHOSLE PADMINI
MS BHOSLE RADHIKA
Flt No. 165
DATE OF JOURNEY :06 NOV 2008
FLT TICKET NO:090-[protected], 78, 79
2. I was not issued with E-ticket for which I cant reimburse my claim of Rs.36, 628/-.
3. You are requested to either provide me E-ticket or a certificate stating that the passengers mentioned in paregraph 1 above had travelled in Kingfisher airlines and paid an amount of Rs.36, 628/-
4. Your coperation will be highly appriciated.
Aug 14, 2020
Complaint marked as Resolved View replies
Kingfisher Air Line E Ticket — Non receipt of E Ticket
Dear Sir,1. I had the previlage to traval in your elite airlines. The details are as follows:-
Colonel S P Bhosle
Mrs Padmini Bhosle
Ms Radhika Bhosle
Flt No.165 - 5T PKYP
From Guwahati to Mumbai
Date of Journey : 06 Nov 2008 Thursday
F Ticket No. 090-[protected], 78, 79
2. I was not issued with E ticket for whih I can' t reimburse my claim of Rs.36, 628/-
3. You are requested to either provide me E ticket or a certificatre stating that the passengers mentioned in paragraph 1 above had travelled in Kingfisher airlines and paid an amount of Rs.36, 628/-.
4. Your cooperation will be highly appreciated.
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Amount debited but not received the e-ticket
Amount debited but not recived the e-ticket
I booked an e-ticket on 8th July 2009, amount was debited from my account but i didn't got the ticket.
Ticket details:
Passanger Name-- KOTRESHA V S
Reservation from SHIMOGA TO BANGALORE
Train name & no.-- 6228
Date of Journey-- 16th AUGUST 2009
class-- SLEEPER CLASS (2ND)
I booked an e-ticket on 8th July 2009, amount was debited from my account but i didn't got the ticket.
Ticket details:
Passanger Name-- KOTRESHA V S
Reservation from SHIMOGA TO BANGALORE
Train name & no.-- 6228
Date of Journey-- 16th AUGUST 2009
class-- SLEEPER CLASS (2ND)
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Amount debited but not recived the e-ticket
I booked 3 e-ticket on 12th April 2010, amount was debited from my account but i didn't got the ticket.
Ticket details:
Passanger Name-- Rishi Pal Singh
Reservation from Ghaziabad TO Varanasi (Two Times) and from Varanasi to New Delhi
Train name & no.-- 0458
Date of Journey-- 18 April 2010 and returning on 21 april 2010
class-- SLEEPER CLASS (2ND)
I booked 3 e-ticket on 12th April 2010, amount was debited from my account but i didn't got the ticket.
Ticket details:
Passanger Name-- Rishi Pal Singh
Reservation from Ghaziabad TO Varanasi (Two Times) and from Varanasi to New Delhi
Train name & no.-- 0458
Date of Journey-- 18 April 2010 and returning on 21 april 2010
class-- SLEEPER CLASS (2ND)
Amount debited but not recived the e-ticket
I booked 3 e-ticket on 12th April 2010, amount was debited from my account but i didn't got the e-ticket.
Ticket details:
Passanger Name-- Rishi Pal Singh
Reservation from Ghaziabad TO Varanasi (Two Times) and from Varanasi to New Delhi
Train name & no.-- 0458 and 2559 (returning)
Date of Journey-- 18 April 2010 and returning on 21 april 2010
class-- SLEEPER CLASS (2ND)
I booked 3 e-ticket on 12th April 2010, amount was debited from my account but i didn't got the e-ticket.
Ticket details:
Passanger Name-- Rishi Pal Singh
Reservation from Ghaziabad TO Varanasi (Two Times) and from Varanasi to New Delhi
Train name & no.-- 0458 and 2559 (returning)
Date of Journey-- 18 April 2010 and returning on 21 april 2010
class-- SLEEPER CLASS (2ND)
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Resolved
Resolved
Pathetic site and customer support
First of all I am very very thankful to Railway Minister for bringing railway in profit by cheating passengers.Since from today morning I am trying to take the print out of e-ticket wchich I have booked on irctc.co.in.But whenever I go to site I get service unavailable message.I am leaving today night by train and still I am not able to take my print out.Soo pathetic service.I called customer care no 139 that gentleman told me that this is our technical problem!!! (Cheers to your problem) and gave me another no [protected] saying that our officers will send a copy of ticket to my e-mail ID and from there I can print it, I called [protected] several times but no budy is there to attend my call.
I feel somewhere this should be stopped.We all should unite to teach them a lesson.
Regards
Suresh.
I feel somewhere this should be stopped.We all should unite to teach them a lesson.
Regards
Suresh.
Aug 14, 2020
Complaint marked as Resolved Helpful
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Resolved
Failure of e-ticket printout after payment made.
I booked today (at about 21.30 hrs from Singapore )2 II AC berths(e-ticket) by T.No.6506 Gandhidham Exp. ex Bangalore City to Hubli of 07/02/2009.Everything went on fine till payment was made. But no ERS ticket appeared for taking print out.The names of passengers are:
Mr D.Mutalkikdesai 61/M
Mrs Deepali M Desai 54/F.
I checked my bank account and an amount of Rs. 1330/- has been debited to my Act. Pl. help in getting the printout. I am in Singapore from where I have booked the e-ticket.
GS Kunchur
Mr D.Mutalkikdesai 61/M
Mrs Deepali M Desai 54/F.
I checked my bank account and an amount of Rs. 1330/- has been debited to my Act. Pl. help in getting the printout. I am in Singapore from where I have booked the e-ticket.
GS Kunchur
Aug 14, 2020
Complaint marked as Resolved View replies
Failure of e-ticket printout after payment made.
I booked today (at about 13.00hrs from kharimnagar) SL berths(e-ticket) by T.No.0330 HYD BJP PASS. ex Hyderabadcity to solapur city of 13/03/2009.Everything went on fine till payment was made. But no ERS ticket appeared for taking print out.The names of passengers are:
Mr jadal kanakayya 64/M
Mrs jadal vijayalaxmi 61/F.
I checked my bank account and an amount of Rs. 438/- has been debited to my Act. Pl. help in getting the printout. I am in kharimnagar from where I have booked the e-ticket
I booked today (at about 13.00hrs from kharimnagar) SL berths(e-ticket) by T.No.0330 HYD BJP PASS. ex Hyderabadcity to solapur city of 13/03/2009.Everything went on fine till payment was made. But no ERS ticket appeared for taking print out.The names of passengers are:
Mr jadal kanakayya 64/M
Mrs jadal vijayalaxmi 61/F.
I checked my bank account and an amount of Rs. 438/- has been debited to my Act. Pl. help in getting the printout. I am in kharimnagar from where I have booked the e-ticket
I have booked one e ticket for 2019up on 7 april 2009 from hwh to crp but the printout of the ticket has not yet been made but the amount has already been debited in the banks account.
I WANTED TO BOOK A E TICKET FROM PURI TO HOW ON 09/08/2009 ON PURI HOW EXPRESS MY ACCOUNT ID IN IRCTC IS chinmoycm MY PAYMENT DRBITED FROM AXIS BANK DEBIT CARD BUT NO TICKET PRINTED IN MY PC THEREFORE IAM NOT THE PNR NO OF THE TICKET AND OR TRAN NO PL HELP ME AT AN EARLY DATE OTHERWISE I LOSSE MY MONEY CHINMOY DAS MY EMAIL ID [protected]@yahoo.com 26223086 [protected]
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wait list not confirmed
sir,
ticket bearing pnr no [protected] not confirmed on the date
of journey, pls refund the money.
ticket bearing pnr no [protected] not confirmed on the date
of journey, pls refund the money.
Aug 14, 2020
Complaint marked as Resolved View replies
i have booked my ticket on[protected] and i want to cancel my ticket but traian had passed already and my name is not come in chart bcoz my waiting list no is 40 & 43
hi, I have an e-ticket which is still in waiting list after the chart has been prepared. I am not able to cancel it on internet as the chart has been prepared. Please let me know how should I get the refund. Thanks.
E-ticket — Reg : TTE behaved unethically
I travelled in Rockfort Express from Ariyalur to chennai on 13-jul-2009(train no 6178, coach S10).I booked the ticket via irctc.I took the ticket contains only my journey informations and not the instructions part. The TTR behaved unethically and used harsh words frusturated me. Please take necessary action against that TTR and provide me the informations. DEAR SIR,
I HAD TRIED TO BOOKED AN E- TICKET ON THE DATED 02.10.09 through the website of IRCTC.CO.IN BUT I COULD GET IT. HERE SORRY TO SAY THAT YOU HAVE DEBITED MY ACCOUNT Rs. 1041 FROM THE ACC. NO.[protected] IN WHICH YOU HAVEN ME THE REF. NO.[protected].
THOUGH I HAD TRIED ANOTHER TWO TIMES & ALSO GOTTED REF. NO. [protected]&[protected].
NOW I DONT WANNA ANY FURTHER TICKET BECAUSE I HAD MANAGED IT ANOTHER WAY.
SO PLZ HELP ME BY REFUNDING MY BALANCE & SEND ME DETAILS AS EARLY AS POSSIBLE.
THANKING YOU.
TAPASH HALDER
I HAD TRIED TO BOOKED AN E- TICKET ON THE DATED 02.10.09 through the website of IRCTC.CO.IN BUT I COULD GET IT. HERE SORRY TO SAY THAT YOU HAVE DEBITED MY ACCOUNT Rs. 1041 FROM THE ACC. NO.[protected] IN WHICH YOU HAVEN ME THE REF. NO.[protected].
THOUGH I HAD TRIED ANOTHER TWO TIMES & ALSO GOTTED REF. NO. [protected]&[protected].
NOW I DONT WANNA ANY FURTHER TICKET BECAUSE I HAD MANAGED IT ANOTHER WAY.
SO PLZ HELP ME BY REFUNDING MY BALANCE & SEND ME DETAILS AS EARLY AS POSSIBLE.
THANKING YOU.
TAPASH HALDER
E-ticket — NOT REFUNDING MONEY
dear sir,i tried to booked a e-ticket by irctc on dated 11/10/09.but u have not permitted but u cutted my debit in reference no. [protected].
so now i want to back my money. so kindly see the matter in sympathy.
thank you.
tapash halder
On 8/01/10 I had booked e-ticket from Thane to Mangalore on Matsyagandha express
on waiting list. 10/01/10 on jouney date ticket was not confirmed. Kindly advice on the refund proceedure.
on waiting list. 10/01/10 on jouney date ticket was not confirmed. Kindly advice on the refund proceedure.
E-ticket — e-ticket not available in booked history
i have booked my e-ticket through irctc but it is not available in booked history. i want to cancel itE-ticket — amount debit
when i was booking the internet ticket the net is suddenly gone amount is debit from my account but ticket coudnt not get sir i have booked 5 tictets for journey on 12/10/10 booked on dated on 11/09/10 but it is not confirm and if it will not confirm than my e-tictet will be cancel automatically. what i have to do for confirm my ticket
PNR No. is [protected]
PNR No. is [protected]
In that case...i[censored] cudn't cancel your ticket before chart being prepared...its a long process...u hv to submit an application to station master...then it is been forwarded to another officer...finally ts a long process...may take 1or 2 month
to get ur refund...may be u cudn't get money even aftr that...better to forget abt that n remember to cancel ur ticket before chart being prepared i.e. before 5 hours d tym of departure...thnx..join me at twitter.com/mukulrathore for any other information...24hours...
to get ur refund...may be u cudn't get money even aftr that...better to forget abt that n remember to cancel ur ticket before chart being prepared i.e. before 5 hours d tym of departure...thnx..join me at twitter.com/mukulrathore for any other information...24hours...
I have a waiting list ticket with my identity card .I heard a comment about waitlist eticket that
is desn't allow to traveling passengers. that's true?
anyone kindly reply me . thanks.
my mail id is [protected]@in.com
is desn't allow to traveling passengers. that's true?
anyone kindly reply me . thanks.
my mail id is [protected]@in.com
sir,
My ticket bearing pnr no [protected] not confirmed on the date
of journey on 09/03/2011, pls refund the money.
My ticket bearing pnr no [protected] not confirmed on the date
of journey on 09/03/2011, pls refund the money.
Dear Sir,
I have booked a e ticket from Chennai Central to NewDelhi in Tamilnadu Express for Journey on 27th March 2011 PNR No is [protected]. Please cancel the ticket and refund the amount and please informed me at my e-mail-id is www.[protected]@gamil.com
I have booked a e ticket from Chennai Central to NewDelhi in Tamilnadu Express for Journey on 27th March 2011 PNR No is [protected]. Please cancel the ticket and refund the amount and please informed me at my e-mail-id is www.[protected]@gamil.com
E-ticket — Ticket Cancel
Sir,I have booked a ticket of Raipur to New Delhi on[protected] is PNR No [protected] I want to cancle this ticket and refund money in my account so please cancled this ticket and mail me at www.[protected]@gmail.com
E-Ticket- It has been observed that the Wait list E ticket confirmation has remote chance as compare to Paper Ticket. More over If the Ticket will not get confirmed (Railway keep the Quota for Tatkal reservation) then why railway issue the Ticket
Sir
I have book a E- Ticket from jhansi to new delhi in shatabdi express for journy on 22 oct 2011 and my ticket pnr no . is [protected] . plese cancle this ticket and refund the amount and plese infome me this E- mail id [protected]@gmail.com.
I have book a E- Ticket from jhansi to new delhi in shatabdi express for journy on 22 oct 2011 and my ticket pnr no . is [protected] . plese cancle this ticket and refund the amount and plese infome me this E- mail id [protected]@gmail.com.
I had booked E-ticket for 4 passengers as waiting list ticket. Ihad cancelled No. 3&4 at first. In the time of Chart prepared Onle one is confirmed and other is wait listed. Can my waitlisted ticket is automatically cancelled. or I have to apply for cancellation of wait list ticket..How much time take to deposit refund amount in my account .==SANJAY==
E-ticket — I didn't get my e-ticket
I, Balaindu Bhushan try to book my Railways ticket for Bangalore. I have done payment mode also. but didn't get my e-ticket. I got message from your side likeREDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄
E-ticket — Ticket not booking
Dear Sir,From my Axis bank a/C sum of Rs. 377/- is deduct but my e- ticket is not book. a massage receive PUR/M/s.Indian Railw/New Delhi/260312/1.
dear sir,
please cancell my e-tickets as i cant do it on line and chart have been prepared. PNR NO. [protected]...11069/Tulsi Exp. Name..ved prakash y..18 yrs male. Name...prashant yadav...
regards
anup kumar yadav
please cancell my e-tickets as i cant do it on line and chart have been prepared. PNR NO. [protected]...11069/Tulsi Exp. Name..ved prakash y..18 yrs male. Name...prashant yadav...
regards
anup kumar yadav
sir, if my e ticket is in waiting list till chart has been prepared, then can i travelled in the train
My ticket was in pqwl 15 & 16 and it was not confirmed till the chart prepared
Pnr-[protected] train no-19144 so d.o.j-06/10/2012
So plz refund my amt back to my account
Thanks
Pnr-[protected] train no-19144 so d.o.j-06/10/2012
So plz refund my amt back to my account
Thanks
E-ticket — Non Refund of Cancelled E-ticket
Indian Railways Dear Sir,
I had Cancelled my E-ticket on 16th Oct, the Status is Refunded in Account from 20th Oct, but the refund amount is still not credited in my Idbi Bank Account.My transaction ID is [protected], Receipt no.- IRCTC.0954.[protected].Can you please look into the matter ASAP...
Thank you,
Arnob
Mob No. - [protected]
I had Cancelled my E-ticket on 16th Oct, the Status is Refunded in Account from 20th Oct, but the refund amount is still not credited in my Idbi Bank Account.My transaction ID is [protected], Receipt no.- IRCTC.0954.[protected].Can you please look into the matter ASAP...
Thank you,
Arnob
Mob No. - [protected]
PNR Number: [protected]
Transaction ID: [protected]
Date Of Journey: 17/10/2012
I have booked one ticket with above information.The ticket was in waitlist.and according to IRCTC the amount of waitlisted ticket will be credited back.but its almost 1 month i have not been refunded with any amount.
Can you please refund this amount ASAP.
Transaction ID: [protected]
Date Of Journey: 17/10/2012
I have booked one ticket with above information.The ticket was in waitlist.and according to IRCTC the amount of waitlisted ticket will be credited back.but its almost 1 month i have not been refunded with any amount.
Can you please refund this amount ASAP.
PNR Number:[protected]
Transaction ID: [protected]
Date Of Journey: 18/11/2012
I have booked one ticket with above information.The ticket was in waitlist.and according to IRCTC the amount of waitlisted ticket will be credited back.but its almost 1 month i have not been refunded with any amount.
Can you please refund this amount ASAP
Transaction ID: [protected]
Date Of Journey: 18/11/2012
I have booked one ticket with above information.The ticket was in waitlist.and according to IRCTC the amount of waitlisted ticket will be credited back.but its almost 1 month i have not been refunded with any amount.
Can you please refund this amount ASAP
PNR Number: [protected]
Transaction ID: [protected]
Date Of Journey: 23/12/2012
I had booked a ticket for three passengers with above information.The ticket status was Waiting list 41, 42, 43 after the chart had been prepared . According to IRCTC rules the amount of waitlisted ticket will be credited back into bank account automatically .But its almost 5 days now and I have not been refunded with any amount.
Can you please refund this amount ASAP
Regards,
Ananth(Mobile:[protected])
Transaction ID: [protected]
Date Of Journey: 23/12/2012
I had booked a ticket for three passengers with above information.The ticket status was Waiting list 41, 42, 43 after the chart had been prepared . According to IRCTC rules the amount of waitlisted ticket will be credited back into bank account automatically .But its almost 5 days now and I have not been refunded with any amount.
Can you please refund this amount ASAP
Regards,
Ananth(Mobile:[protected])
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Cancellation of e-ticket
PNR no:[protected], Transaction ID:[protected]
respected sir since the train no:792 on 31-oct-2008 at nagpur was delayed by more than 8 hours and since we had an emergency need to reach HYD we had tried to cancel the e-ticket. But unfortunatly ur system was not cancelling the e-ticket.hence because o[censored]r failure i am losing Rs490.hence in this regard i need ur kind cooperation.if needed i would take necessary legal recourse .
thanking u sir.
respected sir since the train no:792 on 31-oct-2008 at nagpur was delayed by more than 8 hours and since we had an emergency need to reach HYD we had tried to cancel the e-ticket. But unfortunatly ur system was not cancelling the e-ticket.hence because o[censored]r failure i am losing Rs490.hence in this regard i need ur kind cooperation.if needed i would take necessary legal recourse .
thanking u sir.
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i didnt get the proper step for cancellation of e-ticket
i have booked a ticket from katpadi to bhuvaneshwar the train has move on 26.5.2009 at katpadi but i was trying to cancel my ticket at 25.5.2009 9.00 pm i can able to cancel my ticket . i have got 781 ruppees loss. . The answer i received from customer care from chennai[protected] mam our train chart has been prepared so we cant able to cancel it. Then whats the use of cancelling before 4 hours. Give me a reply and claim our amount. Thankyou our PNR - [protected] STATUS. THANKYOU
Booking details:
PNR No [protected]
Train No 2609
Train Name Brindavan EXP
Date 30/7/2009 Class 2s
Boarding Point central station (mas)
S# Name Age Sex Seat/Berth Coach Status
1 jravikumar 32 Male and 2 jayanthi 29 female
Total Fare 106
With above referece I could not travel by the train due to late coming of train on Central station I had traveled by the another train without any reservation. So please refund me 100% of fare as soon as possible.
With thanks by good passenger.
PNR No [protected]
Train No 2609
Train Name Brindavan EXP
Date 30/7/2009 Class 2s
Boarding Point central station (mas)
S# Name Age Sex Seat/Berth Coach Status
1 jravikumar 32 Male and 2 jayanthi 29 female
Total Fare 106
With above referece I could not travel by the train due to late coming of train on Central station I had traveled by the another train without any reservation. So please refund me 100% of fare as soon as possible.
With thanks by good passenger.
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purchase of e-ticket — refund
I have purchased an e-ticket PNR NO:[protected] Transaction ID: [protected] on 4th Jan 2010 from H.Nizamuddin(NZM) to Managalore JN (MAJN) date of journey 28.01.2010. Due to oversight passengers forgotten to take their ID proof.As a result they have been charged Rs.1260.00+Rs.500.00 vide receipt no: 065222dated 28.01.2010. Now I wanted to cancel the abovementioned e-ticket but it couldnot be cancelled. Its not fare to charge double for a single birth. When pessenger has paid the penalty and fare the e-ticket should be cancelled and money may credited to the respective account. Please advise me at the earliest, what is the procedure, regards RPNSrivastava