[Resolved] E Zone (Bangalore) — Not replaced my product

[Resolved] E Zone (Bangalore) — Not replaced my product

B Balu from Mumbai, Maharashtra

I purchased Branded new FORBEX RO Water purifier from E-ZONE (Rajaji Nagar Branch, Bangalore) with packed one, when i unpacked i came to know the product is already defective one. I called to Forbex Customer care [protected] and informed about this defective as well as i called to E Zone people to inform about defective. They told me that they will replace within one week. its already 12 days over, Still they didn't replace my product. I called to those people but they are not replying properly now. i spend around 10, 000/rs. need your help. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Shilpa

from Bengaluru, Karnataka

dear public,

this is warning from a dis-staisfied customer of Ezone- rajajinagar branch, i had purchased a SAMSUNG WASHING MACHINE from this so-called electronic world store, but when the machine was delivered to my house it was a faulty piece which had a huge dent in the back and when i complained to the store manager VIVEK ph number: [protected], he had promised me of replacing the same which is not till date. for purchasing the same i had shell out around 16500/-plus i had incurred around 2000/- extra towards delivery, and i had purchased teh product after availing a loan from the bank, now am paying intrest to my loan with out getting the product to mu home even after settling the entire amount.

this is a disgusting behaviour from the Ezone people and its been one month am put to trouble due to this people... i request you the people hereafter not to trust these kind of cheats who loots people litrally and not to encourage them in the market any more.