[Resolved] Easemytrip.in — lesser refund in cancellation of tickets | |||
I had booked tikects from CCU - Del - CCU from easemytrip.in wherein I had paid Rs. 15920/- for CCU - DEL (Spicejet, PNR LB12EM) & 15460/- for DEL-CCU (Airindia, PNR Z5SP8T) respectively. on 27.07.2011 Due to some reason I requested for cancellation of CCU - DEL tickets and I was informed that Rs.4000/- would be deducted for cancellation on 22.09.2011 of the tickets (whereas Spicejet only deducts 3000/- for cancellation) and would receive Rs.11920/- as refund, anyways I went ahead for the cancellation and I received Rs.11292/- on 23.09.2011 in my card account as refund, after much persual they said that the caost of ticets were Rs. 15460/- only and they can only refund Rs.168/- more to the account on 11.10.2011. This means that they have totally refunded me Rs. 11460/- instead of Rs. 11920/-. After that I have written several times to them about the balance refund but didnot received the same. Even They have stopped replying to my mails. Its a real harressment that they charge more for cancellation than the airlines, and after that also they are not refunding the full amount. I feel I should move ahead in filing complaint to the consumer forum against these people, for my refund as well as the compensation for the same. Was this information helpful? | |||
Dec 18, 2018 Complaint marked as Resolved Verified Support Nov 15, 2018 EaseMyTrip.com Customer Care's response Dear Sir, We are sorry for the inconvenience caused. Please contact us at our WhatsApp number i.e [protected] so that we can assist you better on the same. | |||
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