[Resolved]  Ebay. In & Nagpal Brothers, New Delhi — Unable to claim Warranty - no proper response from the seller. He is purposely delaying

Address:New Delhi, Delhi

Hi Sir,

I have purchase a SONY 42 EX 410 LED TV from ebay dealer Solar digital Cam (Item No.[protected]. I paid Rs.42699 through HDFC credit card on-line for it.
ebay Paisa Pay id:[protected], dated 17 August 2012.

I received a TV with Bill of M/s Nagpal Brothers, M-13, Palika Bazar, Connaught Place, New Delhi-110001, bill No. A 17547, Dt. 17.08.2012, amount Rs. 42699 (inclusive of VAT @12.5%).

The dealer given an offer for 1 year ServePro Warranty with this purchase.
But My TV has some problem. Its restarting continuosly so I contacted a dealer for it([protected] Nagpal Brothers). They replied that send all the details i will process it today itself. I have sent all the details on the same day(20th June 2013)

I have so many try on dealer provided Mob. No. [protected], but this mobile will ring keep on nobody will pick.I have send so many e-mails to dealer ([protected]@gmail.com), but I have not received any reply for that. Please help me on this to get processed and take the necessary action against dealer.

Thanking you,

Aravindan.C
#16 B, P-Block, 18th street,
Annanagar,
Chennai - 40.
Mob. No. [protected]
e-mail : [protected]@gmail.com
ebay Id : aravind.c
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Sir,

Even I'm sailing on the same boat. Wish I would have read this post before I made the purchase.
Samsung 40 LED Smart TV
[protected] Item number
PaisaPay ID [protected]
Date of purchase: 02-Aug-2013

Unfortunately EBAY team informed me that they would not be able to help me in this regard. If this is the case, then why one should buy from EBAY??

Goutam Sirigeri
Bangalore
[protected]

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