Ebay.in — Payment misused

Address:

Chennai, Tamil Nadu

Dear all,
I have made on-line purchase transaction on 1/10/2012 on EBay's on-line shopping for a purchase of micromax A100 model smart phone ( paisapay ID [protected]) for an amount of Rs10199.00 through icici online bank transfer. The payment has been transferred to EBay instantly as hot payment. I have verified with my banker's side that the payment has been passed to them. After so many calls and mail there is no response from EBay. simply they are saying the payment has not been received because of some technical problem of theirs. I am totally disappointed about the attitude of such a big on-line company. I want the transaction to be cancelled and the money to be refunded immediately.
Regards,
Avudainayagam.B