[Resolved]  eBay India — cheating by seller and claim adjuster ebay

Address:

Hyderabad, Andhra Pradesh

View Case: Claim submitted



Item: GEB[protected] Epson home cinema 8350 HC 8350 HC[protected] View purchased item - opens in a new window or tab


Transaction end: 01-Jan-2011


Seller: Seller name: i2cworld_inc3





Case type: Significantly not as described


Case status: Claim submitted








Where would you like to go next? Item I last looked at
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Previous messages
nani52k 01-Feb-2011 at 12:06:16 IST
Claim Submitted
Comments: hi
after almost 7-8 mails seller did nor responded tomail he send me one mail i issue will be
resolved with ebay please look into i wasted almost rs 81450. this is first time in ebay i am facing
such type of problem .please reimburse my amount imm its more than one month i had paid for this item
eBay Note: Within 7 days, eBay will email you with further claim instructions.

nani52k 31-Jan-2011 at 20:46:58 IST
hi sir

please try to undustand my problem i had paid for this item one month before and the item
is dead useless with out orinal lamp with housing please send me the orginal lamp with housing which
i enquired in india we will not get here as this model is not available in india .it will be very
thank full i[censored] send my corrct item or please refung my amount .this never happned to me this was
frttime in ebay

thank u


nani52k 29-Jan-2011 at 10:40:31 IST
hi sir
waiting for ur reply the item which u send was not working as lamp was removed and send so
please send the item which works ie with new lamp or refund my amount it almost one month i had paid
for the item please resond and do need full imm thank u


nani52k 25-Jan-2011 at 17:21:54 IST
hi
i contacted the ebay they said that my problem will be solved with u .please try to undustand
my problem and solve my issue
thank u


nani52k 25-Jan-2011 at 17:20:45 IST
hi
i contacted the ebay they said that my problem will be solved with u .please try to undustand
my problem and solve my issue
thank u


i2cworld_inc3 25-Jan-2011 at 15:53:08 IST
Dear Buyer,

Please contact ebay customer service on toll free number[protected] they will
help you out to resolve your issue.

Thanks & regards,
i2cworld



nani52k 24-Jan-2011 at 20:59:15 IST
Item Significantly Not As Described: GEB[protected] Epson home cinema 8350 HC 8350 HC8 (#[protected]
Payment Method: PaisaPay
Payment Date: 01-Jan-2011
Additional Details: i had paid for this item on 1ST of jan and must delivered before 22 nd jan but i got it on 24 th with
no reply to my mails by seller these many days when i try to contact and now when i open the projector
there is no lamp inside the unit. the seller had romoved the lamp and shipped the item to me the
projecter will not work with out lamp . the lamp in side projector cost arround 20000 in india .i
want the seller to send my lamp imm or refund the cost of lamp to me imm
we ar looking into the matter. Please have patience.

Original Message Follows:
[protected]----
hi sir
waiting for ur reply


On Mon, Feb 7, 2011 at 1:01 PM, nani kri <[protected]@gmail.com> wrote:

HI SIR I HAD PAID FOR THIS ITEM ON IST AND AND ITS ALMOST 40DAYS PLEASE
SOLVE MY ISSUE AS PRIORTY BASIS AND ITS AMOST 15 DAYS I HAD CLAIM OF
THIS ITEM ,THIS IS FRT TIME I AM FACING WITH EBAY AND U ALSO DID NOT
TAKE ANY RESPONCE AS IT IS PROTECTED BY EBAY AND PAISA PAY U TAKE IMM
ACTION AND SOLVE MY ISSUE
WAITING FOR UR REPLY


THANK U



On Mon, Feb 7, 2011 at 12:34 PM, nani kri <[protected]@gmail.com> wrote:

hi sir

this regarding the item ie tube of epson 8350 with housing the orginal
lamp from epson company in us cost is arroung $ 399 dollers coustums for
lamp in india item is $100 and shipping is another $100 approcimate
total cost of missing item when reached to india will be arroung $ 600
dollers .In indian rupess it will app rs 30000. INSITE OF THIS IT WILL
NOT BE ORIGINAL .BECAUSE THE FRT LAMP WHICH WILL BE GET IN THE PROJECTOT
WILL WORK FOR 4000 HOURS AND REPLACEMENT LAMPS WILL NOT WORK AS GOOD AS
THAT THE LAMP U PURCHASE FROM US WILL NOT BE GRANTEED .SO ITS ALMOST
LOSE TO ME AND WASTE OF MONEY AND TIME SOPLEASE LOOK INTO IT.


THANK U


On Mon, Feb 7, 2011 at 11:41 AM, eBay India Customer Support - insppp
<[protected]@ebay.com> wrote:

Dear Buyer,

This is with regards to regards to Claim # 41829 file by you against
Seller ID: i2cworld_inc3 for Item #[protected] GEB[protected]
Epson home cinema 8350 HC 8350 HC8 ).

As I have noticed that you have received the item however you have not
received the Lamp which was the part of the listing and because of which
now item is not useable. I would like to inform you that I am following
up with your seller I2C and also with the International seller for your
claim.

As this may take certain time to get the resolution. Hence I would
request you to have a patience and to co-operate with us in this matter.
Once I hear the feedback I will call you and update with the status. In
a meanwhile I would request you to get back to us with the market price
of the missing item. So that I can also convey the same information to
your seller.

Thank you for your time.

Regards,
Ashish G
Claim Adjuster