[Resolved] Electrolux 0. 75 Ton AC — Compressor | |
We had purchased 0.75Ton AC of Electrolux from Vijay sales for our office, for which the company offered 5years warranty for the Compressor, after 2 years the Compressor went faulty. It was reported to Vijay sales Complaint No 0810B130299, after follow up for 4 days they managed to send a person from Electrolux, the person said that the compressor has gone faulty & needs replacement. We showed papers that the compressor is warranted for 5 years so we need Free replacement for the same, he made us speak to some senior person in Electrolux (Mr. Achreakar [protected]) he said that though we give warranty for 5years we charge 2500/- for gas filling (This gas filling is done in normal market for 1000/-). We agreed to pay 2500/- (quite unwillingfully), he said that it will be repalced in 5 days, But even after 30Days we have not received the Compressor, calling up at vijay sales is totally waste of time, calling up at Electrolux & giving the complaint number 7G[protected] we have only reply that we are not having compressors from Aurangabad factory. This shows the untoward services offered by Electrolux & their officials to customers, , , advertisements os such companies are so appealing & so customer friendly, But the Services of these companies are very much disappointing & foolish. Common man has always this destiny they are caught by corporates in this manner. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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